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Lecture Business data communications and networking (8th edition): Chapter 2 - Jerry Fitzgerald, Alan Dennis
Lecture Business data communications and networking (8th edition): Chapter 2 - Application layer. In this chapter, the following content will be discussed: Application architectures, world wide web, electronic mail, other applications.
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Lecture Business data communications and networking (8th edition): Chapter 3 - Jerry Fitzgerald, Alan Dennis
Chapter 3 - Physical layer. In this chapter, the following content will be discussed: Circuits, digital transmission of digital data, analog transmission of digital data, digital transmission of analog data, analog/digital modems, multiplexing.
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Lecture Business data communications and networking (8th edition): Chapter 4 - Jerry Fitzgerald, Alan Dennis
Lecture Business data communications and networking (8th edition): Chapter 4 - Data link layer. In this chapter, the following content will be discussed: Media access control, error control, data link protocols, transmission efficiency.
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Lecture Business data communications and networking (8th edition): Chapter 5 - Jerry Fitzgerald, Alan Dennis
Chapter 5 - Network and transport layers. In this chapter, the following content will be discussed: Transport & network layer protocols, transport layer functions, network layer functions, TCP/IP examples.
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Lecture Business data communications and networking (8th edition): Chapter 6 - Jerry Fitzgerald, Alan Dennis
Chapter 6 - Local area networks. In this chapter, the following content will be discussed: LAN components, traditional ethernet (IEEE 802.3), switched ethernet, best practice LAN design, improving LAN performance.
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Lecture Business data communications and networking (8th edition): Chapter 7 - Jerry Fitzgerald, Alan Dennis
Chapter 7 - Wireless local area networks. In this chapter, the following content will be discussed: Introduction, IEEE 802.11b, IEEE 802.11a, IEEE 802.11g, bluetooth, best practice WLAN design, improving WLAN performance.
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Lecture Business data communications and networking (8th edition): Chapter 8 - Jerry Fitzgerald, Alan Dennis
Chapter 8 - Backbone networks. In this chapter, the following content will be discussed: Components of backbone networks, backbone network architectures, backbone technologies, best practice backbone design, improving backbone performance.
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Lecture Business data communications and networking (8th edition): Chapter 9 - Jerry Fitzgerald, Alan Dennis
Chapter 9 - Metropolitan and wide area networks. In this chapter, the following content will be discussed: Introduction, circuit switched networks, dedicated circuit networks, packet switched networks, virtual private networks, best practice MAN/WAN design improving MAN and WAN performance.
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Lecture Business data communications and networking (8th edition): Chapter 10 - Jerry Fitzgerald, Alan Dennis
Chapter 10 - The internet. In this chapter, the following content will be discussed: How internet works: architecture; internet access technologies: DSL and cable modem, wireless access; internet governance: internet 2.
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Lecture Business data communications and networking (8th edition): Chapter 11 - Jerry Fitzgerald, Alan Dennis
Chapter 11 - Network security. In this chapter, the following content will be discussed: Introduction; risk assessment; controlling disruption, destruction and disaster; controlling unauthorized access; best practice recommendations.
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Lecture Business data communications and networking (8th edition): Chapter 12 - Jerry Fitzgerald, Alan Dennis
Chapter 12 - Network design. In this chapter, the following content will be discussed: Introduction: traditional network design, building block network design; needs analysis; technology design; cost assessment; designing for network performance.
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Lecture Business data communications and networking (8th edition): Chapter 13 - Jerry Fitzgerald, Alan Dennis
Chapter 13 - Network management. In this chapter, the following content will be discussed: Introduction, organizing the management function, configuration management, performance and fault management, end user support, cost management.
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 1 - Denis Collins
Chapter 1 - Unethical behaviors in organizations and human nature. The goals of this chapter are: Explain the competitive advantages of creating and maintaining an ethical organization, appreciate that unethical behaviors occur in all organizational operations, identify common types of unethical behaviors,...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 2 - Denis Collins
Chapter 2 - A historical perspective on business ethics. The main goals of this chapter are to: Describe salient business ethics issues in precapitalist America, benchmark an organization to the ethics compliance program best practices outlined by the federal sentencing guidelines, conceptualize how to maximize ethical behaviors in organizations based on an optimal ethics systems model.
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 3 - Denis Collins
Chapter 3 - Hiring ethical people. The main goals of this chapter are to: Screen job candidates for their ethics; understand which job candidate factors are illegal to consider when hiring; obtain accurate behavior information from resumes, reference checks, background checks, and integrity tests;…
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 4 - Denis Collins
Chapter 4 - Codes of ethics and codes of conduct. The main goals of this chapter are to: Understand the difference between a code of ethics and a code of conduct, explain the importance of code awareness and expectations, describe the content found in most codes of ethics and codes of conduct,...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 5 - Denis Collins
Chapter 5 - Ethical decision making. The main goals of this chapter are to: Describe individual characteristics that impact ethical beliefs, sensitivities, intentions, and behaviors; analyze the processes by which general ethical beliefs and sensitivities lead to the formation of specific ethical intentions; apply a systematic rational ethical decision-making framework to arrive at a moral conclusion;...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 6 - Denis Collins
Chapter 6 - Ethics training. The main goals of this chapter are to: Discuss the importance of organizational trust, describe the extent of ethics training nationwide, understand the shortcomings of web-based ethics training programs,...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 7 - Denis Collins
Chapter 7 - Respecting employee diversity. The main goals of this chapter are to: Describe competitive advantages of diversity, explain the most common types of workplace discrimination, adopt best operational practices for managing diversity,...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 8 - Denis Collins
Chapter 8 - Ethics reporting systems. The main goals of this chapter are to: Understand why some employees do not report ethical misconduct, describe how to engage employees in discussing ethical misconduct, administer an internal reporting system for ethical issues,...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 9 - Denis Collins
Chapter 9 - Managers as ethical leaders and role models. The main goals of this chapter are to: Describe how managers can be ethical leaders and role models, explain different leadership styles and assess ethical leadership, set SMART goals and implement management-by-objectives,…
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 10 - Denis Collins
Chapter 10 - Engaging and empowering ethical employees. The main goals of this chapter are to: Describe how to engage employees at work; manage three types of employees: go-getters, fence-sitters, and adversarials; facilitate an Appreciative Inquiry workshop;...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 11 - Denis Collins
Chapter 11 - Environmental management. The main goals of this chapter are to: Understand climate change and government responses to environmental problems, articulate the competitive advantages of being eco-friendly, mange the environmental change process,...
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Lecture Business Ethics: How to design and manage ethical organizations: Chapter 12 - Denis Collins
Chapter 12 - Community outreach and respect. The main goals of this chapter are to: Describe four types of social responsibilities businesses have, articulate the competitive advantages of community involvement, understand the six phases of issues-driven multi-stakeholder dialogues,...
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Lecture Management communication (3rd Edition): Chapter 1 - Bell, Smith
Chapter 1 - Communication architecture for professional success. In this chapter, the following content will be discussed: Decision points in adjusting your language to the audience, emerging capacities of new communication technologies, challenges of the communication revolution,...
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Lecture Management communication (3rd Edition): Chapter 2 - Bell, Smith
Chapter 2 - A process for management writing. In this chapter, the following content will be discussed: Planning for effective writing, the classic questions, roles of details and examples, good details and examples are,...
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Lecture Management communication (3rd Edition): Chapter 3 - Bell, Smith
Chapter 3 Individual and collaborative styles for management writing. In this chapter, the following content will be discussed: Five useful sentence patterns, what to do about weak verbs, what to do about passive verbs, what to do about a heavy noun style,...
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Lecture Management communication (3rd Edition): Chapter 4 - Bell, Smith
Chapter 4 - Oral presentations. In this chapter, the following content will be discussed: Ten keys to oral presenting, fear in public speaking, common business speaking situations, ways to grab and hold attention,...
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Lecture Management communication (3rd Edition): Chapter 5 - Bell, Smith
Lecture Management communication (3rd Edition): Chapter 5 - Listening. In this chapter, the following content will be discussed: Why managers often fail to listen; types of listening; strategies for listening; when listening for feelings, pay attention to.
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Lecture Management communication (3rd Edition): Chapter 6 - Bell, Smith
Chapter 6 - Formats and techniques for business letters. In this chapter, the following content will be discussed: Showing readers you care, checklist for the text of a business letter, visual appearance of a business letter.
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