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Lecture Business driven information systems (4/e): Chapter 6 - Paige Baltzan

Chapter 6 - Data: Business intelligence. Learning objectives of this chapter include: Explain the four primary traits that determine the value of information; describe a database, a database management system, and the relational database model; identify the business advantages of a relational database; explain the business benefits of a data-driven website.

3/29/2020 4:09:38 PM +00:00

Lecture Business driven information systems (4/e): Chapter 5 - Paige Baltzan

Chapter 5 - Infrastructures: Sustainable technologies. After studying this chapter you will be able to: Explain MIS infrastructure and its three primary types, identify the three primary areas associated with an information MIS infrastructure, describe the characteristics of an agile MIS infrastructure, identify the environmental impacts associated with MIS.

3/29/2020 4:09:32 PM +00:00

Lecture Business driven information systems (4/e): Chapter 4 - Paige Baltzan

Chapter 4 - Ethics and information security: MIS business concerns. After studying this chapter you will be able to: Explain the ethical issues in the use of information technology, identify the six epolicies organizations should implement to protect themselves, describe the relationships and differences between hackers and viruses, describe the relationship between information security policies and an information security plan.

3/29/2020 4:09:25 PM +00:00

Lecture Business driven information systems (4/e): Chapter 3 - Paige Baltzan

Chapter 3 - Ebusiness: Electronic business value. Learning objectives of this chapter include: Compare disruptive and sustaining technologies, and explain how the Internet and WWW caused business disruption; describe ebusiness and its associated advantages; compare the four ebusiness models; describe the six ebusiness tools for connecting and communicating.

3/29/2020 4:09:19 PM +00:00

Lecture Business driven information systems (4/e): Chapter 2 - Paige Baltzan

Chapter 2 - Decisions and processes: Value driven business. The goal is for you to learn: Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics; define critical success factors (CSFs) and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

3/29/2020 4:09:13 PM +00:00

Lecture Business driven information systems (4/e): Chapter 1 - Paige Baltzan

Chapter 1 - Management information systems: Business driven MIS. Learning objectives of this chapter include: Describe the information age and the differences among data, information, business intelligence, and knowledge; identify the different departments in a company and why they must work together to achieve success; explain systems thinking and how management information systems enable business communications.

3/29/2020 4:09:07 PM +00:00

Lecture Business and administrative communication: Chapter 19 - Kitty O. Locker, Donna S. Kienzler

Chapter 19 - Making oral presentations. In this chapter, students will be able to understand: Identify purposes of presentations, plan strategy for presentations, organize effective presentations, plan visuals for presentations, deliver effective presentations, handle questions during presentations.

3/29/2020 4:09:01 PM +00:00

Lecture Business and administrative communication: Chapter 18 - Kitty O. Locker, Donna S. Kienzler

Chapter 18 - Analyzing Information and writing reports. After studying this chapter, you will know: Use your time efficiently when writing reports; analyze data, information, and logic; choose information for reports; organize reports; present information effectively in reports; prepare the different components of formal reports.

3/29/2020 4:08:55 PM +00:00

Lecture Business and administrative communication: Chapter 16 - Kitty O. Locker, Donna S. Kienzler

Chapter 16 - Creating visuals and data displays. In this chapter, we will address the following questions: When to use visuals and data displays, how to create effective visuals and data displays, how to integrate visuals and data displays into text, how to use conventions for specific visuals and data displays.

3/29/2020 4:08:49 PM +00:00

Lecture Business and administrative communication: Chapter 15 - Kitty O. Locker, Donna S. Kienzler

Chapter 15 - Researching proposals and reports. After studying this chapter, you will know: Recognize varieties of reports, define report problems, employ various research strategies, use and document sources.

3/29/2020 4:08:43 PM +00:00

Lecture Business and administrative communication: Chapter 14 - Kitty O. Locker, Donna S. Kienzler

Chapter 14 - Interviewing, writing follow-up messages, and succeeding in the job. After studying this chapter, you will know: What interview channels you may encounter, how to create a strategy for successful interviewing, what preparations to make before you start interviewing, what to do during an interview, how to answer common interview questions, how to prepare for less common interview types, what to do after an interview.

3/29/2020 4:08:37 PM +00:00

Lecture Business and administrative communication: Chapter 13 - Kitty O. Locker, Donna S. Kienzler

Chapter 13 - Writing job application letters. After studying this chapter, you will know: Find the information you need to write a good job letter to a specific employer, write a job letter that makes you look attractive to employers, use social networking and a personal website to create a virtual cover letter.

3/29/2020 4:08:31 PM +00:00

Lecture Business and administrative communication: Chapter 12 - Kitty O. Locker, Donna S. Kienzler

Chapter 12 - Building résumés. In this chapter, students will be able to understand: Prepare a detailed time line for your job search, conduct an effective job search, prepare a résumé that makes you look attractive to employers, deal with common difficulties that arise during job searches, handle the online portion of job searches, keep your résumé honest.

3/29/2020 4:08:25 PM +00:00

Lecture Business and administrative communication: Chapter 11 - Kitty O. Locker, Donna S. Kienzler

Chapter 11 - Crafting persuasive messages. After studying this chapter, you will know: Identify the purposes of persuasive messages; analyze a persuasive situation; identify basic persuasive strategies; write persuasive direct requests; write persuasive problem-solving messages; write sales and fund-raising messages; use technology for persuasive messages.

3/29/2020 4:08:19 PM +00:00

Lecture Business and administrative communication: Chapter 10 - Kitty O. Locker, Donna S. Kienzler

Chapter 10 - Delivering negative messages. In this chapter, students will be able to understand: Different purposes of negative messages; different ways to organize negative messages; ways to construct the different parts of negative messages; how to improve the tone of negative messages; ways to construct different kinds of negative messages; how, and how not, to use technology for negative messages.

3/29/2020 4:08:13 PM +00:00

Lecture Business and administrative communication: Chapter 9 - Kitty O. Locker, Donna S. Kienzler

Chapter 9 - Sharing informative and positive messages with appropriate technology. After studying this chapter, you will know: What the purposes of informative and positive messages are, what kinds of newer communication hardware are entering offices, when and how to use common business media effectively, how to organize informative and positive messages, how to compose some of the common varieties of informative and positive messages.

3/29/2020 4:08:07 PM +00:00

Lecture Business and administrative communication: Chapter 8 - Kitty O. Locker, Donna S. Kienzler

Chapter 8 - Working and writing in teams. In this chapter, students will be able to understand: Different kinds of productive and nonproductive roles in teams, group decision-making strategies, characteristics of successful teams, techniques for resolving conflict, techniques for making meetings effective, technologies to use in teamwork, techniques for collaborative writing.

3/29/2020 4:08:01 PM +00:00

Lecture Business and administrative communication: Chapter 7 - Kitty O. Locker, Donna S. Kienzler

Chapter 7 - Communicating across cultures. After studying this chapter, you will know: Why global business is important, why diversity is becoming more important, how our values and beliefs affect our responses to other people, how nonverbal communication impacts cross-cultural communications, how to adapt oral communication for cross-cultural communications, how to adapt written communications for global audiences, why it is important to...

3/29/2020 4:07:55 PM +00:00

Lecture Business and administrative communication: Chapter 6 - Kitty O. Locker, Donna S. Kienzler

Chapter 6 - Designing documents. In this chapter, we will address the following questions: What document design is important and how to incorporate it into the writing process, the four levels of document design, and how they can help you critique documents, guidelines for document design, how to design brochures, how to design infographics, how to design web pages, how to do basic usability testing on your documents.

3/29/2020 4:07:48 PM +00:00

Lecture Business and administrative communication: Chapter 5 - Kitty O. Locker, Donna S. Kienzler

Chapter 5 - Planning, composing, and revising. After studying this chapter, you will know: Activities involved in the composing process, and how to use these activities to your advantage; guidelines for effective word choice, sentence constructions, and paragraph organization; techniques to revise, edit, and proofread your communications.

3/29/2020 4:07:43 PM +00:00

Lecture Business and administrative communication: Chapter 4 - Kitty O. Locker, Donna S. Kienzler

Chapter 4 - Navigating the business communication environment. After studying this chapter, you will know: Why ethics is so important in business communication, how corporate culture impacts business environments, why interpersonal communication is important, how to use your time more efficiently, what the trends in business communication are.

3/29/2020 4:07:37 PM +00:00

Lecture Business and administrative communication: Chapter 3 - Kitty O. Locker, Donna S. Kienzler

Chapter 3 - Building goodwill. In this chapter, students will be able to understand: Create you-attitude, create positive emphasis, improve tone in business communications, reduce bias in business communications.

3/29/2020 4:07:31 PM +00:00

Lecture Business and administrative communication: Chapter 2 - Kitty O. Locker, Donna S. Kienzler

Chapter 2 - Adapting your message to your audience. In this chapter, we will address the following questions: How to identify your audience, ways to analyze different kinds of audiences, how to choose channels to reach audiences, how to adapt your message to the audience, how to characterize good audience benefits, how to create audience benefits, how to communicate with multiple audiences.

3/29/2020 4:07:25 PM +00:00

Lecture Business and administrative communication: Chapter 1 - Kitty O. Locker, Donna S. Kienzler

Chapter 1 - Succeeding in business communication. After studying this chapter, you will know: What the benefits of good communication are, why students need to be able to communicate well, what the costs of communication are, what the costs of poor communication are, what the basic criteria for effective messages are, what role conventions play in business communication, how to solve business communication problems.

3/29/2020 4:07:19 PM +00:00

Lecture Project management: A managerial approach – Chapter 13: Project termination

Chapter 13 describes the different forms of project termination, such as outright shutdown, integration into the regular organization, or extension into a new project. Each form presents unique problems for the project manager to solve.

3/29/2020 4:07:13 PM +00:00

Lecture Project management: A managerial approach – Chapter 12: Project auditing

Lecture Project management: A managerial approach – Chapter 12: Project auditing. Chapter 12 deals with methods for both ongoing evaluations and terminal audits of a project, as well as identifying factors associated with project success and failure.

3/29/2020 4:07:07 PM +00:00

Lecture Project management: A managerial approach – Chapter 11: Project control

Chapter 11 then describes the control process in project management software. Chapter 11 then describes the control process in project management - keeping the project under control and bringing it back into alignment with plans when our monitoring shows that it is delivering.

3/29/2020 4:07:00 PM +00:00

Lecture Project management: A managerial approach – Chapter 10: Monitoring and information systems

Chapter 10 examines the information requirements of a project and the need for monitoring critical activities. Included in this chapter is a description of some common project management information systems (PMIS).

3/29/2020 4:06:54 PM +00:00

Lecture Project management: A managerial approach – Chapter 9: Resource allocation

For single projects, we discuss how the resource allocation problem concerns resource leveling to minimize the cost of the resources. But for multiple projects, we learn that the issue is how to allocate limited resources among several projects in order to achieve the objectives of each.

3/29/2020 4:06:48 PM +00:00

Lecture Project management: A managerial approach – Chapter 8: Scheduling

Scheduling, a crucial aspect of project planning, is then described in Chapter 8, along with the most common scheduling models such as the Program Evaluation and Review Technique (PERT), the Critical Path Method (CPM), and precedence diagramming.

3/29/2020 4:06:42 PM +00:00