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Lecture Retailing management (6/e): Chapter 6 - Levy Weitz

Chapter 6 examines the financial strategy associated with the market strategy. The following will be discussed in this chapter: Retailing strategy, retailer objectives, financial tradeoff made by retailers to increase ROI, the strategic profit model, components of the strategic profit model,...

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Lecture Retailing management (6/e): Chapter 7 - Levy Weitz

Lecture Retailing management (6/e) - Chapter 7: Retail locations. This chapter presents the following content: Elements in retail mix, why is store location important for a retailer? Types of retail locations, unplanned retail locations, central business district,...

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Lecture Retailing management (6/e): Chapter 8 - Levy Weitz

Lecture Retailing management (6/e): Chapter 8 - Retail site location. This chapter presents the following content: Considerations in selecting area for locating store, issues in evaluating specific sites.

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Lecture Retailing management (6/e): Chapter 9 - Levy Weitz

Chapter 9 looks at the firm’s organization and human resource strategy. This chapter presents the following content: objectives of human resource management, human resource management challenges in retailing, increasing workforce diversity, organizational design considerations,...

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Lecture Retailing management (6/e): Chapter 10 - Levy Weitz

Chapter 10 examines systems used to control the flow of information and merchandise. This chapter presents the following content: Supply chain management, strategic importance of supply chain management, illustration of supply chain, information and merchandise flow, flow of merchandise,...

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Lecture Retailing management (6/e): Chapter 11 - Levy Weitz

Chapter 11 details approaches that retailers take to manage relationships with their customers. This chapter presents the following content: Customer relationship management, customer loyalty, can offering discounts achieve customer loyalty?...

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Lecture Retailing management (6/e): Chapter 12 - Levy Weitz

Lecture Retailing management (6/e): Chapter 12 - Managing merchandise assortments. The following will be discussed in this chapter: Merchandise management, merchandise management and investment portfolio management,...

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Lecture Retailing management (6/e): Chapter 13 - Levy Weitz

Lecture Retailing management (6/e): Chapter 13 - Merchandise planning. This chapter presents the following content: Types of buying systems, factors determining backup stock, basic stock list, order point, calculating the order point, shrinkage,...

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Lecture Retailing management (6/e): Chapter 14 - Levy Weitz

Lecture Retailing management (6/e) - Chapter 14: Buying merchandise. This chapter presents the following content: Merchandise branding strategies, private labels, manufacturer (national) labels, buying from vendors of national brands, going to market for national brands,...

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Lecture Retailing management (6/e): Chapter 15 - Levy Weitz

Lecture Retailing management (6/e): Chapter 15 - Pricing. This chapter presents the following content: Why is pricing important? Considerations in setting retail prices, price setting approach used by retailers, types of price discrimination, how can retailers reduce price competition?...

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Lecture Retailing management (6/e): Chapter 16 - Levy Weitz

Lecture Retailing management (6/e) - Chapter 16: Retail communication mix. This chapter presents the following content: Objectives of communication program, brands, strong brands provide value to retailers and their customers,...

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Lecture Purchasing and supply chain management (3/e): Chapter 1 - W. C. Benton

Chapter 1 - Purchasing and supply chain management. This chapter’s objectives are to: Understand the purchasing function’s contribution to profitability, identify the relationship between the purchasing function and other functional areas, explore the basic historical development of the purchasing function,...

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Lecture Purchasing and supply chain management (3/e): Chapter 2 - W. C. Benton

Chapter 2 - Purchasing decisions and business strategy. In chapter 2, a framework for linking purchasing decisions with the firm’s competitive strategy is presented. The framework offers a systematic approach for designing purchasing strategies consistent with a firm’s competitive strategy. Supply management can play a significant role in making a firm competitive.

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Lecture Purchasing and supply chain management (3/e): Chapter 3 - W. C. Benton

Chapter 3 - The legal aspects of purchasing. The legal aspects are presented in chapter 3. The purchasing professional in an organization must be able to understand the legal aspects of the purchasing function. The relationship between ethics and the law is complex.

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Lecture Purchasing and supply chain management (3/e): Chapter 4 - W. C. Benton

Chapter 4 - Materials management. Chapter 4 focuses on materials management in support of the transformation of raw materials and component parts into throughput (sales). The functions included in the materials management concept include materials planning and control, production scheduling, receiving, stores, traffic, disposal of scrap, quality control, and inventory control.

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Lecture Purchasing and supply chain management (3/e): Chapter 5 - W. C. Benton

Chapter 5 - Inventory management. Inventory management is presented in Chapter 5. Inventory is the life blood of any business. Most firms store thousands of different items. There are many inexpensive supply or operating type items. The type of business a firm is in will usually determine how much of the firm’s assets are invested in inventories.

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Lecture Purchasing and supply chain management (3/e): Chapter 6 - W. C. Benton

Chapter 6 - Just-in-time (lean) purchasing. Just-in-time (JIT) or lean purchasing is introduced in Chapter 6. The current shift toward the so-called “Lean Thinking” manufacturing environment is one of the major motivations for JIT purchasing. JIT has changed the role of purchasing from merely placing orders to investigating the supplier’s technical and process capabilities.

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Lecture Purchasing and supply chain management (3/e): Chapter 7 - W. C. Benton

Chapter 7 - Purchasing procedures, e-procurement, and systems contracting. This chapter focuses on purchasing procedures, e-purchasing, and systems contracting. Online or e-procurement technology has become an important part of purchasing and supply chain management and the rate of adoption has increased significantly.

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Lecture Purchasing and supply chain management (3/e): Chapter 8 - W. C. Benton

Chapter 8 - Supplier selection and evaluation. Supplier selection is addressed in Chapter 8. The selection of suppliers is a complex and demanding question that has no real correct answer. Each firm must weigh the benefits and risks of single and multiple sourcing.

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Lecture Purchasing and supply chain management (3/e): Chapter 9 - W. C. Benton

Strategic outsourcing is addressed in Chapter 9. Outsourcing is the complete transfer of a business process that has been traditionally operated and managed internally to an independently owned external service provider.

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Lecture Purchasing and supply chain management (3/e): Chapter 10 - W. C. Benton

The subject of Chapter 10 is global sourcing. As firms’ competition heats up, firms will become more global minded. To be a global firm, management must be able to critically evaluate foreign markets. In the current business environment, firms are beginning to develop global procurement strategies.

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Lecture Purchasing and supply chain management (3/e): Chapter 11 - W. C. Benton

Chapter 11 is entitled “Supply partnerships and supply chain power.” The intense coordination necessary for effective supply chain integration necessitates a reduced supplier base; where manufacturers were once producing products with thousands of suppliers, successful firms are now manufacturing better products with fewer suppliers.

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Lecture Purchasing and supply chain management (3/e): Chapter 12 - W. C. Benton

Chapter 12 is entitled “Total quality management (TQM) and purchasing.” Preliminary studies indicate that assembly time is roughly proportional to the number of parts assembled. It has been shown that the number of parts in a design can be decreased by 20–40 percent when engineers are told to design the product to minimize the number of parts.

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Lecture Purchasing and supply chain management (3/e): Chapter 13 - W. C. Benton

Chapter 13 - Price determination. Chapter 13 focuses on price determination, which is one of the most important decisions that successful organizations make. The purchasing professional must become an expert on the product or services for which they are responsible.

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Lecture Purchasing and supply chain management (3/e): Chapter 14 - W. C. Benton

Chapter 14 - Bargaining and negotiations. Chapter 14 examines the important human interactions called bargaining and negotiation in a business setting. Bargaining occurs between individuals, groups, organizations, and countries. In this chapter we considered bargaining between two parties, each possessing resources the other side desires.

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Lecture Purchasing and supply chain management (3/e): Chapter 15 - W. C. Benton

Chapter 15 - Purchasing transportation services. Chapter 15 provides an in-depth analysis of transportation costs. With JIT systems transportation costs are magnified. Some of the transportation costs include such activities as selecting the mode of transportation to be used in moving a particular shipment.

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Lecture Purchasing and supply chain management (3/e): Chapter 16 - W. C. Benton

Chapter 16 - Equipment acquisition and disposal. In chapter 16 a step-by-step capital acquisition process is given. The steps are based on requisition, company objectives, new product ideas, cash flow analysis, an economic evaluation, a financial plan analysis, and expenditure control.

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Lecture Purchasing and supply chain management (3/e): Chapter 17 - W. C. Benton

Chapter 17 - Health care purchasing and supply management. Chapter 17 is a special feature of the textbook. There are critical differences between the health care supply chain and industrial supply chain, such as the automotive supply chain. The focus of this chapter is on purchasing day-to-day supplies and capital equipment acquisition.

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Lecture Purchasing and supply chain management (3/e): Chapter 18 - W. C. Benton

Chapter 18 - Sourcing professional services. Chapter 18 focuses on sourcing professional services. The service sector has taken on an increasingly important role in the world economy. The service sector has become the engine of growth for the American economy, fundamental to the health and prosperity U.S. businesses, large, medium, or small.

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Lecture Introduction to operations management - Chapter 1: The operations function

In this chapter we will discuss: Why study operations management? definitions of operations management and supply chains, decisions at pizza U.S.A, operations decisions - a framework, cross-functional decision making, operations as a process, contemporary operations themes.

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