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Troubleshooting a Network
Understanding the Problem Troubleshooting Tools
Where to Find Help
1
Understanding the Problem
Troubleshooting
Segmenting the Problem Isolating the Problem
Setting Priorities
2
Troubleshooting
Step 1: Step 2: Step 3: Step 4:
Step 5:
Define the Problem Isolate the Cause Plan the Repair Confirm the Results
Document the Outcome
3
Troubleshooting Tools
Hardware Tools Software Tools
4
Time Domain Reflectometer
5
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