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9th Edition Strategic Management Theory AN INTEGRATED APPROACH This page intentionally left blank 9th Edition Strategic Management Theory AN INTEGRATED APPROACH Charles W. L. Hill University of Washington Gareth R. Jones Texas A&M University Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Strategic Management Theory: An Integrated Approach, Ninth Edition Charles W. L. Hill and Gareth R. Jones Vice President of Editorial, Business: Jack W. Calhoun Vice President/Editor-in-Chief: Melissa Acuna Sr. Acquisitions Editor: Michele Rhoades Sr. Editorial Assistant: Ruth Belanger Developmental Editor: Suzanna Bainbridge Marketing Manager: Nathan Anderson Marketing Coordinator: Suellen Ruttkay Marketing Communications Manager: Jim Overly Assoc. Content Project Manager: Jana Lewis Assoc. Media Editor: Danny Bolan Sr. Manufacturing Buyer: Sandee Milewski Production Service: S4Carlisle Publishing Services Sr. Art Director: Tippy McIntosh Internal Designer: Stratton Design Cover Designer: Stratton Design Cover Image: iStock © 2010, 2008 South-Western, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, Web distribution, information storage and retrieval systems, or in any other manner—except as may be permitted by the license terms herein. For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support, 1-800-354-9706 For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions. Further permissions questions can be e-mailed to permissionrequest@cengage.com ExamView® is a registered trademark of eInstruction Corp. Windows is a registered trademark of the Microsoft Corporation used herein under license. Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc. used herein under license. © 2008 Cengage Learning. All Rights Reserved. Cengage Learning WebTutor™ is a trademark of Cengage Learning. Library of Congress Control Number: 2009934265 ISBN-13: 978-0-538-75107-0 ISBN-10: 0-538-75107-X South-Western Cengage Learning 5191 Natorp Boulevard Mason, OH 45040 USA Cengage Learning products are represented in Canada by Nelson Education, Ltd. For your course and learning solutions, visit www.cengage.com Purchase any of our products at your local college store or at our preferred online store www.ichapters.com Printed in the United States of America 1 2 3 4 5 6 7 12 11 10 09 ... - tailieumienphi.vn
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