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CHAPTER 11
Project Human Resource Management
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
11-1
Qualities of an Effective Project Manager
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
11-2
Managing versus Leading a Project
Mapping your project network
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
11-3
Building and Leveraging Your Networks
• Managing Upward Relations
• Leading by Example Priorities
Urgency
Problem solving Cooperation
Ethics
Standards of performance
• Management by Wandering Around (MBWA)
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
11-4
Building Trust: the Key to Exercising Influence
• Be accountable for your actions • Act consistently with your words
• Live your values and communicate them regularly
• Admit mistakes and take blame • Listen for understanding
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
11-5
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