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CHAPTER 10
Project Quality Management
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
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Cost of Quality
• Estimation of the project costs: higher quality usually means higher costs
• Consider the impact on the time taken to complete activities: these may now take longer and require additional steps
• The design of comprehensive quality control processes and general continuous improvement activities
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
10-2
Cost of Quality (Cont.)
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
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Planning for Quality Assurance
uality Assurance
The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.’
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
Planning for Quality Control
uality control
The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.’
PMI 2013, p. 227)
Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Pearson, Larson, Gray, Project Management in Practice, 1e
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