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Products and Services for Businesses Chapter 14 McGraw­Hill/Irwin Copyright © 2013 by The McGraw­Hill Companies, Inc. All rights reserved. Learning Objectives LO1 The importance of derived demand in industrial markets LO2 How demand is affected by technology levels LO3 Characteristics of an industrial product LO4 The importance of ISO 9000 certification LO5 The growth of business services and nuances of their marketing LO6 The importance of trade shows in 14­2 B2B Products in International Markets • Industrial products (business-to-business) constitute a large part of global marketing • The issues of standardization versus adaptation have less relevance to marketing industrial goods than consumer goods because there are more similarities in marketing products and services to businesses across country markets than there are differences. 14­3 • The motives and behaviors among 14­4 Demand in Global B2B Markets • Three factors seem to affect the demand in international industrial markets differently than in consumer markets. 1. demand in industrial markets is by nature more volatile 2. stages of industrial and economic development affect demand for industrial products 3. the level of technology of products and services makes their sale more appropriate for some countries than others 14­5 ... - tailieumienphi.vn
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