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Chapter 5: The Five Generic
Competitive Strategies: Which One
to Employ?
Screen graphics created by: Jana F. Kuzmicki, Ph.D. Troy University
McGraw-Hill/Irwin Copyright © 2010 by The McGraw-Hill Companies, Inc. All rights reserved.
Chapter Learning Objectives
1. Gain command of how each of the five generic competitive strategies lead to competitive advantage and deliver superior value to customers.
2. Learn why some of the five generic strategies work better in certain kinds of industry and competitive conditions than in others.
3. Learn the major avenues for achieving a competitive advantage based on lower costs.
4. Learn the major avenues for developing a competitive advantage based on differentiating a company’s product or service offering from the offerings of rivals in ways that better satisfy buyer needs and preferences.
5-2
Chapter Roadmap
The Five Competitive Strategies
Low-Cost Provider Strategies
Broad Differentiation Strategies
Best-Cost Provider Strategies
Focused (or Market Niche) Strategies
The Contrasting Features of the Five Generic Competitive Strategies: ASummary
5-3
Strategy and Competitive Advantage
Competitive advantage exists when a firm’s strategy gives it an edge in
Attracting customers and
Defending against competitive forces
Key to Gaining a Competitive Advantage
Convince customers firm’s product / service offers superior value
Agood product at a low price
Asuperior product worth paying more for
Abest-value product
5-4
What Is Competitive Strategy?
Deals exclusively with a company’s business plans to compete successfully
Specific efforts to please customers
Offensive and defensive moves to counter maneuvers of rivals
Responses to prevailing market conditions
Initiatives to strengthen its market position
Narrower in scope than business strategy
5-5
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