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Chapter 15
Qualitative Methods of Data Collection
Researcher using qualitative methods needs theoretical and social sensitivity
– Balance what is being observed with what is known
– Recognize subjective role of the researcher
– Think abstractly and make connections among data collected
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© 2006 by The McGrawHill Companies, Inc. All rights reserved.
Field Interviewing
Method for discovering how people
– Think and feel about their communication practices
– Order and assess their world Semidirected conversation
– Goal is to uncover participant`s point of view
– More than just asking questions to get answers
Interviews can be formal, informal, or both
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© 2006 by The McGrawHill Companies, Inc. All rights reserved.
Electronic Interviewing
Interviewing via email, website, or fax Advantages
– Low cost
– Can reach geographically dispersed participants Disadvantages
– Difficult to develop rapport
– Creates fictional social reality – Can’t check nonverbals
– May take longer
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© 2006 by The McGrawHill Companies, Inc. All rights reserved.
The Interview Process
Conceptualize the interview study
– Review the topical and interview literature – Develop the purpose of your study
– Develop research questions Design the interview
– Decide how to find and select respondents
– Determine how many respondents are needed
Generally enough when interviews are producing the same data
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© 2006 by The McGrawHill Companies, Inc. All rights reserved.
The Interview Process
Conduct the interview
–Select locations and times comfortable and accessible for respondents
–Best done in pairs
One to interview; one to take notes
–Establish context and frame for interview
Define situation, explain purpose, ask about taping the interview, ask if participant has any questions
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© 2006 by The McGrawHill Companies, Inc. All rights reserved.
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