Influence of the call forwarding busy service on the traffic distribution in the group of telephone channels
Influence of the call forwarding busy service on the traffic distribution in the group of telephone channels
In this paper we consider the influence of a call forwarding service on the traffic process in modern telecommunication networks. We analyse in detail only the case when the called user is busy. It is proved that call forwarding not only increases utilization of servers and the percent of successful calls but it also increases the call loss.