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Rossi, Matti \ Helsinki School of Economics, Finland......................................................................565 Roussaki, Ioanna \ National Technical University of Athens, Greece ............................................2360 Ruzic, Fjodor \ Institute for Informatics, Croatia ...........................................................................2044 Sabri, Ehap H. \ University of Texas at Dallas, USA........................................................................679 Saha, Pallab \ National University of Singapore, Singapore...........................................................1843 Sainio, Liisa-Maija \ Lappeenranta University of Technology, Finland.........................................1236 Salam, A.F. \ The University of North Carolina at Greensboro, USA .................................................44 Samundeeswari, E. S. \ Vellalar College for Women, India............................................................2183 Sankaran, Sundar G. \ Atheros Communications, USA...................................................................965 Scacchi, Walt \ University of California, Irvine, USA.......................................................................603 Scupola, Ada \ Roskilde University, Denmark.................................................................................1089 Sell, Anna \ Åbo Akademi University, Finland...................................................................................550 Seo, Dong Back \ University of Illinois, USA..................................................................................1317 Shan, Lee Moh \ National University of Singapore, Singapore........................................................669 Shata, Osama \ 6SHFLDOL]HG(QJLQHHULQJ2I¿FH(J\SW...................................................................2099 Shin, Hyonkil \ Hankuk University of Foreign Studies, Korea .......................................................1993 Shumanov, Michael \ Monash University, Australia ........................................................................589 Simmons, Geoff \ University of Ulster, UK.....................................................................................1002 Simpson, M. \ 8QLYHUVLW\RI6KHI¿HOG8........................................................................................1853 Singh, Rahul \ The University of North Carolina at Greensboro, USA.....................................44, 2432 Sinha, Tapen \ Instituto Technológico Autónomo de México, Mexico
and University of Nottingham, UK.........................................................................................1723, 2228 Smolander, Kari \ Lappeenranta University of Technology, Finland...............................................565 Song, Jaeki \ Texas Tech University, USA..............................................................................1486, 1943 Sounderpandian, Jayavel \ University of Wisconsin–Parkside, USA...............................................635 6WDQV¿HOG0DUN \ University of Paisley, UK....................................................................................910 Subhadra, K. \ ICICI Bank, India ...................................................................................................1723 Sugumaran, Vijayan \ Oakland University, USA..............................................................................219 Sutanto, Juliana \ National University of Singapore, Singapore......................................................669 Tait, Elizabeth \ The Robert Gordon University, UK......................................................................2014 Takasugi, Naoshi \ Doshisha University, Japan..............................................................................2514 Tan, Bernard C. Y. \ National University of Singapore, Singapore..................................................669 Tan, Boon \ Sunderland Business School, UK...................................................................................314 Tan, Felix B. \ Auckland University of Technology, New Zealand...................................................1630 Tan, Yin Leng \ The University of Manchester, UK...........................................................................992 Tassabehji, Rana \ University of Bradford, UK ................................................................................142 Tatnall, Arthur \ Victoria University, Australia....................................................................1159, 1373 Tazawa, Motoaki \ Meijo University, Japan ...................................................................................1289 Thakur, Ramendra \ Utah Valley State College, USA....................................................................1456 Thomas, Brychan \ University of Glamorgan Business School, UK ..............................................1002 Toleman, Mark \ The University of Southern Queensland, Australia.................................................75 Tran, Thomas \ University of Ottawa, Canada.................................................................................533 Treiblmaier, Horst \ Vienna University of Economics and Business Administration, Austria........1442 Tripathi, Nitin Kumar \ Asian Institute of Technology, Thailand..................................................1038 Tsoularis, Anastasios \ Massey University, New Zealand.................................................................142 Urquhart, Cathy \ University of Auckland, New Zealand...............................................................1630
Urquiza, Alfonso \ Francisco de Vitoria University, Spain...............................................................925 Vaidyanathan, Ganesh \ Indiana University South Bend, USA......................................................1821 Varoutas, Dimitris \ University of Athens, Greece..........................................................................1709 Vassiliadis, Bill \ Hellenic Open University, Greece........................................................................2265 Vermot-Desroches, Bernard \ Unversité du Québec à Trois Rivières, Canada.............................1054 Vinjamur, Anil \ University of Mississippi, USA.............................................................................2413 Vivekanandan, K. \ Bharathiar University, India...........................................................................1764 Wallace, James \ University of Bradford, UK ...................................................................................142 Wang, Fen \ University of Maryland, Baltimore County, USA................................................440, 1797 Warkentin, Merrill \ Mississippi State University, USA.................................................................1920 Weiss, Michael \ Carleton University, Canada................................................................................2367 Weng, Zhiyong \ University of Ottawa, Canada...............................................................................533 Wiggins, Anne \ The London School of Economics and Political Science, UK................................174 Wojtkowski, Wita \ Boise State University, USA..............................................................................758 Wong, Dennis M. L. \ Swinburne University of Technology, Malaysia ............................................879 Xu, Mark \ Portsmouth Business School, UK .................................................................................1103 Yan, Yuhong \ Canada National Research Council, Canada............................................................766 Yap, AlexanderY. \ Elon University, USA.........................................................................................401 Yau, Wei-Chuen \ Multimedia University, Malaysia.......................................................................2115 Ye, Alex \ The University of Hong Kong, Hong Kong......................................................................1348 Yeung, A.C.L. \ The Hong Kong Polytechnic University, Hong Kong............................................1540 Yuan, Soe-Tsyr \ National Chengchi University, Taiwan................................................................2337 Zairi, M. \ University of Bradford, UK................................................................................................59 Zhang, Jenny Yi \ California State University-Fullerton, USA......................................................1870 Zhang, Zuopeng (Justin) \ Eastern New Mexico University, USA.................................................2556 Zhao, Fang \ RMIT University, Australia ......................................................................701, 1309, 2072 Zhao, J. Leon \ University of Arizona, USA......................................................................................325
Contents
Volume I
Section I. Fundamental Concepts and Theories
This section serves as the foundation for this exhaustive reference tool by addressing crucial theories essential to the understanding of electronic business. Chapters found within these pages provide an H[FHOOHQWIUDPHZRUNLQZKLFKWRSRVLWLRQHEXVLQHVVZLWKLQWKH¿HOGRILQIRUPDWLRQVFLHQFHDQGWHFK-nology. Individual contributions provide overviews of semantic e-business, e-business innovation, and HHQWUHSUHQHXUVKLSZKLOHDOVRH[SORULQJFULWLFDOVWXPEOLQJEORFNVRIWKLV¿HOG:LWKLQWKLVLQWURGXFWRU\ section, the reader can learn and choose from a compendium of expert research on the elemental theo-ries underscoring the research and application of e-business.
Chapter 1.1. Identifying E-Business Options .........................................................................................1 Albert Boonstra, University of Groningen, The Netherlands
Bert de Brock, University of Groningen, The Netherlands
Chapter 1.2. E-Governance...................................................................................................................11 Srinivas Bhogle, National Aerospace Laboratories, India
Chapter 1.3. Managing E-Business Change .........................................................................................33 Colin G. Ash, Edith Cowan University, Australia
Janice M. Burn, Edith Cowan University, Australia
Chapter 1.4. Semantic E-Business........................................................................................................44 Rahul Singh, The University of North Carolina at Greensboro, USA
Lakshmi Iyer, The University of North Carolina at Greensboro, USA A.F. Salam, The University of North Carolina at Greensboro, USA
Chapter 1.5. The Evolution of ERP and its Relationship with E-Business...........................................59 S. A. Alwabel, University of Bradford, UK
M. Zairi, University of Bradford, UK
A. Gunasekaran, University of Massachusetts - Dartmouth, USA
Chapter 1.6. The Role of Government in E-Business Adoption...........................................................75 Barbara Roberts, The University of Southern Queensland, Australia
Mark Toleman, The University of Southern Queensland, Australia
Chapter 1.7. Business Networking: The Technological Infrastructure Support...................................91 Claudia-Melania Chituc, INESC Porto, Portugal
Américo Lopes Azevedo, INESC Porto, Portugal
Chapter 1.8. A Knowledge Management Approach to Improving E-Business Collaboration............109 Sharon Cox, Birmingham City University, UK
John Perkins, Newman University College, UK
Chapter 1.9. Linking Businesses for Competitive Advantage; A Mobile Agent-Based Approach.....117 Tong-Seng Quah, Nanyang Technological University, Republic of Singapore
Chye-Huang Leow, Singapore Polytechnic, Republic of Singapore
Chapter 1.10. Integrating E-Supply Networks: The Need to Manage Information
Flows and Develop E-Platforms.........................................................................................................142 Rana Tassabehji, University of Bradford, UK
-DPHV:DOODFH8QLYHUVLW\RI%UDGIRUG8. Anastasios Tsoularis, Massey University, New Zealand
Chapter 1.11. E-Com Supply Chain and SMEs..................................................................................154 5RQ&UDLJ:LOIULG/DXULHU8QLYHUVLW\&DQDGD
Chapter 1.12. EU SMEs and E-Business Innovation..........................................................................174 $QQH:LJJLQV7KH/RQGRQ6FKRRORI(FRQRPLFVDQG3ROLWLFDO6FLHQFH8.
Chapter 1.13. Environmental Drivers of E-Business Strategies Among SMEs .................................185 Alessandro Arbore, Bocconi University, Italy
Andrea Ordanini, Bocconi University, Italy
Chapter 1.14. The Evolving Web Presence of SMEs: An Empirical Approach to E-Business ..........197 Fernando Alonso Mendo, Brunel University, UK
Guy Fitzgerald, Brunel University, UK
Chapter 1.15. Challenges for Deploying Web Services-Based E-Business Systems in SMEs...........219 Ranjit Bose, University of New Mexico, USA
Vijayan Sugumaran, Oakland University, USA
Chapter 1.16. B2B E-Business............................................................................................................238 Robert J. Mockler, St. John’s University, USA
Dorothy G. Dologite, Baruch College, USA Marc E. Gartenfeld, St. John’s University, USA
Chapter 1.17. Innovation and B2B E-Commerce: Explaining What Did Not Happen ......................245 Steve New, University of Oxford, UK
Chapter 1.18. The Business of Online Education...............................................................................263 `LUN%DOGZLQ8QLYHUVLW\RI:LVFRQVLQ±3DUNVLGH86$
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Chapter 1.19. An Introductory Study on Business Intelligence Security ...........................................277 Chan Gaik Yee, Multimedia University, Malaysia
G. S. V. Radha Krishna Rao, Multimedia University, Malaysia
Chapter 1.20. Strategies for Business Process Outsourcing: An Analysis of Alternatives, Opportunities, and Risks.....................................................................................................................290
Subrata Chakrabarty, Texas A&M University, USA
Section II. Development and Design Methodologies
This section provides in-depth coverage of conceptual architectures, frameworks and methodologies related to the design and implementation of e-business models, systems, and technologies. Throughout these contributions, research fundamentals in the discipline are presented and discussed. From broad H[DPLQDWLRQVWRVSHFL¿FGLVFXVVLRQVRQSDUWLFXODUIUDPHZRUNVDQGLQIUDVWUXFWXUHVWKHUHVHDUFKIRXQG ZLWKLQWKLVVHFWLRQVSDQVWKHGLVFLSOLQHZKLOHDOVRRIIHULQJGHWDLOHGVSHFL¿FGLVFXVVLRQV%DVLFGHVLJQV as well as abstract developments, are explained within these chapters, and frameworks for designing successful e-services, strategies, and software are discussed.
Chapter 2.1. E-Business Planning and Analysis Framework..............................................................314 Ben Clegg, Aston University, USA
Boon Tan, Sunderland Business School, UK
Chapter 2.2. E-Business Reference Models........................................................................................325 9RMLVODY%0LãLü8QLYHUVLW\RI0DQLWRED&DQDGD
J. Leon Zhao, University of Arizona, USA
Chapter 2.3. Building and Managing Modern E-Services..................................................................347 John Hamilton, James Cook University, Australia
Chapter 2.4. A Context-Based and Policy-Driven Method to Design and Develop
Composite Web Services ....................................................................................................................373 Zakaria Maamar, Zayed University - Dubai, UAE
Djamal Benslimane, University of Lyon - Lyon, France
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