Ebook Civic engagements in public policies - A toolkit: Part 2

Civic Engagement in Public Policies: A Toolkit OBJECTIVES STAKEHOLDERS CONTENT/ OUTCOMES MEANS / PROCESSES PART IV HOW ? MEANS / PROCESSES 48 Civic Engagement in Public Policies: A Toolkit MANAGING CIVIC ENGAGEMENT CLEAR PROCESSES STEP BY STEP APPROACH METHODS & TECHNIQUES FOR CIVIC ENGAGEMENT IN PUBLIC POLICIES MECHANISMS OF EVALUATION & AUDIT CAPACITY BUILDING & TRAINING ACTION PLAN & WORK PROGRAMME PERFORMANCE INDICATORS 49 Civic Engagement in Public Policies: A Toolkit MANAGING CIVIC ENGAGEMENT CLEAR PROCESSES: STEP BY STEP APPROACH Planning and implementing any engagement process requires the following: ⮚To decide on the level of engagement (information, consultation, active participation) based on the issues to be addressed and the objectives to be reached ⮚To decide on the stakeholders to be involved ⮚To start with and rely on social mobilization at all levels (country, sub region, locality, urban, rural, grassroots) ⮚To set up clear objectives at long, medium and short term for civic engagement and participation at all levels and with all ⮚To establish clear procedures and processes based on the countryspecific context, objectives and needs assessment studies ⮚To select and adopt adapted methods for each level of engagement: information, consultation and active participation 50 Civic Engagement in Public Policies: A Toolkit ⮚To prepare practical arrangements for capacity building and training programmes and activities for all ⮚To secure the means and the budget ⮚To implement the activities ⮚To evaluate the work accomplished and results ⮚To draw up the lessons learned ⮚To report, ask for feedbackand propose to improve the process ⮚To promote multistakeholders’ follow-up and partnership activities, projects and programmes ⮚To share positive and negative experiences: Website, newsletters, CDs, publications, etc. The first steps of planning any engagement process are: 1. to decide on the desired levels of engagement 2. to clarify the engagement objectives 3. to decide on the stakeholders to be involved 4. to decide on the issues to be addressed Involving stakeholders in the planning stage will help create a sense of ownership of the issue and enable clients, citizens, communities and government to work together to determine the most appropriate approach to engagement Source: “Engaging Queenslanders: Community engagement in the business of government” www.getinvolved.qld.gov.au 51 Civic Engagement in Public Policies: A Toolkit METHODS AND TECHNIQUES FOR CIVIC ENGAGEMENT IN PUBLIC POLICIES ⮚ Choosing engagement methods and techniques Three kinds of issues should be considered in choosing and deciding on engagement methods and techniques to use: 1. Government or agency issues: Issues related to engagement goals context, political and objectives, target groups, general environment, capacity to influence, legislative environment, policy and planning cycles, resources 2. Community/people issues: Issues related to demographic features, preferences for engagement, previous experiences with government engagement, capacity for engagement, existing engagement structures (networks, committees, etc.: professional, religious, ethnics, sporting, others) and processes 3. Process issues: They should be based on the following guiding principles: GUIDING PRINCIPLES Inclusiveness - Reaching Out - Mutual Respect Integrity - Diversity - Adding Value (Capacity Building, Trust, Outcome Sustainability, etc.) 52 ... - tailieumienphi.vn