Designing a Change and Configuration Management Infrastructure

Designing a Change and Configuration Management Infrastructure Delivery Guide Course Number: 2410A Part Number: X08-42046 Released: 08/2001 Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, places or events is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. 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Course Number: 2410A Part Number: X08-42046 Released: 08/2001 Designing a Change and Configuration Management Infrastructure iii Contents Introduction Course Materials......................................................................................................2 Prerequisites.............................................................................................................3 Course Outline.........................................................................................................4 Facilities...................................................................................................................5 Module 1: Introduction to Change and Configuration Management Design Overview..................................................................................................................1 Introduction to Change and Configuration Management.........................................2 Defining the Requirements for CCM.......................................................................9 Defining the CCM Solution...................................................................................26 Selecting a Course of Action .................................................................................35 Review...................................................................................................................41 Module 2: Designing a Workstation Installation and Upgrade Strategy Overview..................................................................................................................1 Determining the Operating System Environment....................................................2 Determining the Organizational Requirements........................................................7 Identifying Clean Operating System Installation Options.....................................10 Identifying Operating System Upgrade Options....................................................16 Assessing the Appropriate Installation Options.....................................................20 Lab A: Meeting Operating System Installation Requirements ..............................27 Review...................................................................................................................35 Module 3: Designing a Software Distribution and Management Strategy Overview..................................................................................................................1 Determining Current Software Distribution Strategy..............................................2 Determining Software Distribution and Management Needs..................................7 Evaluating Software Distribution and Management Options ................................10 Selecting Software Distribution and Management Options...................................17 Lab A: Meeting Organizational Software Requirements.......................................24 Review...................................................................................................................32 Module 4: Designing a User Data Management Strategy Overview..................................................................................................................1 Determining Current User Data Strategies ..............................................................2 Determining the Organizational Requirements........................................................7 Categorizing User Data Management Needs...........................................................9 Identifying Available User Data Management Options.........................................15 Selecting Appropriate User Data Options..............................................................28 Lab A: Meeting User Data Management Requirements........................................33 Review...................................................................................................................40 iv Designing a Change and Configuration Management Infrastructure Module 5: Designing a User Settings Management Strategy Overview................................................................................................................. 1 Identifying Current User Settings Environment...................................................... 2 Determining Organizational Requirements............................................................. 5 Categorizing User Settings Management Needs..................................................... 7 Identifying Available User Settings Options ........................................................ 14 Selecting the Appropriate User Settings Options.................................................. 18 Lab A: Meeting User Settings Management Needs.............................................. 22 Review.................................................................................................................. 29 Module 6: Designing a Computer Management Strategy Overview................................................................................................................. 1 Determining the Current Environment.................................................................... 2 Determining the Organizational Requirements....................................................... 9 Group Policy Settings for Computer Management............................................... 11 Selecting CCM Options for Computer Management............................................ 20 Lab A: Meeting Computer Management Requirements....................................... 23 Review.................................................................................................................. 27 Module 7: Using Group Policy to Design a CCM Solution Overview................................................................................................................. 1 Determining How the Organization Currently Manages Group Policy.................. 2 Identifying Designs for Group Policy..................................................................... 8 Identifying Group Policy Design Options............................................................. 11 Determining the Organization’s Group Policy Management................................ 14 Determining the Organization’s Administrative Needs........................................ 18 Identifying Group Policy Design Scenarios.......................................................... 19 Best Practices for Group Policy Management ...................................................... 27 Lab A: Designing Group Policy to Meet Requirements....................................... 32 Review.................................................................................................................. 38 Designing a Change and Configuration Management Infrastructure v About This Course This section provides you with a brief description of the course, audience, suggested prerequisites, and course objectives. Description This course provides the knowledge and skills necessary to design a Change and Configuration Management (CCM) infrastructure. Topics for this course include operating system deployment on computer clients, software distribution and management, user data management, user settings management, and Group Policy settings. These topics are developed to enable students to make sound decisions when designing the CCM infrastructure for their organization or customer. Design labs are provided to help students analyze key business requirements and practice making decisions. Audience This course is intended for an audience that includes two different groups of Information Technology (IT) professionals. The first group consists of technology architects. Members of this group are responsible for the Active Directory™ directory service design, and typically hold the skills of network engineers or Microsoft® Windows® 2000 Server specialists. They have the skills to integrate Windows 2000 features in an enterprise environment. The other group consists of Windows 2000 desktop engineers, who hold the skills of planning and designing the users’ desktop configurations. Student Prerequisites Before attending this course, students should have successfully met the following prerequisites. Successful completion of one of the following courses: Course 1560B, Updating Support Skills from Microsoft® Windows NT® 4.0 to Microsoft Windows 2000 Course 2151, Microsoft® Windows® 2000 Network and Operating Essentials Course 2152, Implementing Microsoft® Windows® 2000 Professional and Server Course 2153, Implementing a Microsoft® Windows® 2000 Network Infrastructure Course 2154, Implementing and Administering Microsoft® Windows® 2000 Directory Services ... - tailieumienphi.vn