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  1. CITIBUS
  2. Problems & Symptoms  Shortage of buses  Fares are too high  Buses are infrequent  Some areas are not well-served by buses  Buses are overcrowded
  3. Problems & Symptoms  Unsuccessful municipal transport policy  Buses are delayed in traffic jams  Buses stops are not conviniently placed  Some areas are not well-served by buses
  4. Problems & Symptoms  Low level of organization and mangement  Buses are dirty  Buses finish at midnigt  Time table information is difficult to get  Occasionally buses break down  Some areas are not well-served by buses
  5. Solutions: tickets  Print the colored tickets  Set the voting boxes within the buses  The passengers vote for the best drivers  Prizes for the best drivers  The busmen are motivated
  6. Solutions: announcement  Organize the competition “The golden helm”  Organize the jury  Prizes for best drivers  The busmen are motivated
  7. Solutions: contract  Draw a contract  Discuss the contract with the drivers  Sign the contract  The busmen are motivated
  8. TheEnd
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