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CHAPTER 21 Ethical, Regulatory, and Environmental Issues
© 2010 South-Western, a part of Cengage Learning
All rights reserved. Eighth Edition
PowerPoint Presentation by Charlie Cook The University of West Alabama
Chapter Objectives
After reading this chapter you should be able to:
1. Appreciate the ethical issues associated with advertising, sales promotions, and other marcom practices.
2. Understand why the targeting of marketing communications toward vulnerable groups is a heatedly debated practice.
3. Explain the role and importance of governmental efforts to regulate marketing communications.
4. Be familiar with deceptive advertising and the elements that guide the determination of whether a particular advertisement is deceptive.
© 2010 South-Western, a part of Cengage Learning. All rights reserved. 21–2
Chapter Objectives (cont’d)
After reading this chapter you should be able to:
5. Be acquainted with the regulation of unfair business practices and the major areas where the unfairness doctrine is applied.
6. Know the process of advertising self-regulation.
7. Appreciate the role of marketing communications in environmental (green) marketing.
8. Recognize the principles that apply to all green marcom efforts.
© 2010 South-Western, a part of Cengage Learning. All rights reserved. 21–3
Ethical Issues in Marketing Communications
• Ethics in Marcom
Involves matters of right and wrong, or moral, conduct pertaining to any aspect of marketing communications
Honesty, honor, virtue, integrity
• Ethical Conduct
Lack of consensus about what it is
Ethical lapses and moral indiscretions occur under pressures of trying to meet business goals and attempting to satisfy the demands of the financial
© 2010 South-Western, a part of Cengage Learning. All rights
reserved. 21–4
Sources of Ethical Issues
Targeting Marcom
Advertising Public Relations
Ethical Issues in Marketing Activities and
Communications
Packaging Communications
Internet Marketing
© 2010 South-Western, a part of Cengage Learning. All rights reserved.
Sales Promotions
21–5
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