VEREX Director V4.73 User's Guide

VEREX DirectorV4.73 User`s Guide Contents Using this Guide.....................................................................................................................................v Welcome.....................................................................................................................................................1 Entering an Area & Disarming the System .............................................................................................2 Welcome to VEREX Director..................................................................................................................4 Start-up and Logging In ...............................................................................................................4 Exiting, Logging Off, or Changing Operators...............................................................................6 The Desktop ................................................................................................................................8 Other Desktop Choices..............................................................................................................10 Running Reports, and Monitoring System Activity ..............................................................................13 Time-and-Attendance Reporting...........................................................................................................14 Required-Attendance Time-Periods...........................................................................................18 Roll-Call Reports (v4.61) ......................................................................................................................20 Reporting on System & Personnel Activity ...........................................................................................21 Reporting on Previous Guard-Tours.....................................................................................................24 Reporting on User Access Authorities (by Area, Door, or Floor) ..........................................................26 Reporting on Users, System/Device Settings, etc................................................................................28 Reporting on Operator Audits or Panel Communications Logs ............................................................30 Reporting on Panel Diagnostics (≥V4.4)...............................................................................................32 Working with the Report Viewer ...........................................................................................................34 Monitoring System Activity....................................................................................................................35 Alarm and Activity Monitoring ....................................................................................................35 `Activating` and Using the Monitoring Window............................................................................36 Limiting the Window to Show Only Specific Messages (Sorting and Filtering) ..........................38 Acknowledging Alarms (Comment / Resolve)............................................................................40 When Messages Cannot be Transmitted to the VEREX Director Software...............................41 Working with Video Events (≥V4.5)............................................................................................42 Visually Verifying Users (Photo-Verification) ........................................................................................44 Guard-Tours: Monitoring......................................................................................................................47 Guard Tours: Initial Set Up .......................................................................................................50 Checking Status and Controlling Items.................................................................................................53 Maps and Video (Visual Monitoring & Status/Control)..........................................................................54 Status and Control Using Visual Director...................................................................................54 Camera Status/Control and Adjustments...................................................................................62 Controlling a Pan/Tilt/Zoom Camera.............................................................................63 Adjusting Camera Quality for your Connection/Bandwidth............................................66 Initial Set Up of: Views, Maps, Cameras...................................................................................68 Checking Status & Controlling Items....................................................................................................76 Introduction to Status & Control.................................................................................................76 Using the Status Toolbar ...........................................................................................................78 Miscellaneous Status Tasks ......................................................................................................80 Panel Date and Time.....................................................................................................80 Resetting Users` Antipassback Status...........................................................................82 Clearing a "Bad Card/PIN Global Lockout"....................................................................84 Checking System Status (Remote Diagnostics)............................................................86 Checking the Status of Panels (Equipment) ..............................................................................88 Checking Power Levels (≥V4.4).................................................................................................90 Checking the Status of Modules ................................................................................................92 Checking Status or Controlling a Suite Security System............................................................94 21-0381E v4.7.3 (2008.08) © 2008 CSG Security Inc. / Sécurité CSG Inc. i Checking Status or Controlling Items by Area ...........................................................................96 Area Users (Activity, User Count, and APB-Reset).......................................................99 Checking User In/Out Status ...................................................................................................102 Checking Status or Controlling Individual Doors......................................................................104 Checking Status or Controlling Elevators ................................................................................106 Checking Status or Controlling Floors .....................................................................................108 Checking Status or Bypassing Input Points (Sensors).............................................................110 Checking Status or Controlling Outputs (Electronically switched Devices).............................112 Panel Communications and Updates .................................................................................................114 Panel Communications............................................................................................................114 Activating Communications and Transferring Panel Settings ..................................................116 Viewing the Status of Previous Communications Sessions.....................................................120 Correcting Communication/Update Errors...............................................................................122 Checking Account Status (≥V4.4).......................................................................................................124 Panel Firmware Files, and Updating Panel Firmware (≥V4.4)............................................................125 Activating Panel Firmware Files...............................................................................................125 Updating Panel Firmware ........................................................................................................126 Administration and Maintenance .........................................................................................................129 Operators (People Who Can Use This Software)...............................................................................130 Setting or Changing an Operator`s Password..........................................................................132 Operator Settings (v4.6) ..........................................................................................................134 Operator Permissions..............................................................................................................136 Scheduled Event Filtering for Operators..................................................................................138 Schedules for User-Access and Area Automation..............................................................................140 Holidays and Time-Change Dates......................................................................................................144 Authority Groups to Manage Large Numbers of Authorities (v4.6)....................................................146 Authorities for Users/Entrants (≥V4.4)................................................................................................148 Custom Information Categories for Users (Custom User Information) ...............................................154 Users (Entrants / Panel Users)...........................................................................................................156 The Photo-Badging Option ......................................................................................................162 Cards that Have Been Lost......................................................................................................166 Fall-Back Users (Can Enter During Comms Failure)...............................................................168 System Maintenance Tasks ...............................................................................................................170 Password and Personal ID Number (PIN) Issues....................................................................170 Large Systems--Checking for Software vs. Panel Differences / Conflicts................................172 Client/Server Systems: Checking to See Who Else is Logged onto the Database................173 Checking / Repairing the VEREX Director Database Tables...................................................174 Backing up or Restoring the Database....................................................................................176 Making a Database `Backup` Using the Director Software ..........................................177 Making a Database `Backup` Using the Table Repair Utility........................................178 Setting Backups to Occur Automatically (Scheduled Backups) v4.5...........................179 Reverting to (Restoring) a Backup Copy of the VEREX Director Database................ 180 Exporting or Importing Activity or Audit Logs (Archive)............................................................182 Removing old Activity or Audit Logs (Purge)............................................................................184 Operating System Maintenance...............................................................................................185 ii VEREX Director V4.73 User`s Guide 21-0381E v4.7.3 System Configuration............................................................................................................................187 Working with Accounts and Folders (Multi-Account Systems)............................................................188 Visual Quick-Start....................................................................................................................188 After a Multi-Server Login........................................................................................................191 Advanced Sorting.....................................................................................................................192 Users and Holidays Shared Across Multiple Accounts.......................................................................193 Introduction..............................................................................................................................193 Phase 1: Account-Specific Data..............................................................................................194 Phase 2: Community Groups..................................................................................................196 Phase 3: Shared Users and Holidays.....................................................................................200 Phase 4: Assign Shared Items to Accounts............................................................................202 Account-Wide Panel Settings (Feature-Set, Service PIN, etc.) ..........................................................204 Event Responses for Acknowledging Alarms.....................................................................................208 Alarm / Event Instructions...................................................................................................................210 Enabling Sounds (to be associated with event/alarm messages).......................................................212 Customizing How Events are Displayed (Event Priority) ....................................................................214 Detailed Operator and User Audit Trail (≥V4.6)..................................................................................216 Setting up Video Events (≥V4.5).........................................................................................................217 Software-Based Text Paging (Serial Reporting) ≥v4.4 .......................................................................218 Panels, Panel Groups, and Connection Settings ..............................................................................220 Panel Groups and Connection Settings...................................................................................220 System Panels and Displayed Item-Numbers..........................................................................222 System Settings for each Panel (≥V4.4).............................................................................................224 General System Settings for a Panel.......................................................................................224 Intrusion Settings for a Panel (≥V4.4)......................................................................................226 Monitoring, Numeric Paging, & Remote Mgt. Settings.............................................................228 System Card-Access Settings .................................................................................................232 Equipment Settings (Pseudo / Internal Inputs) ...................................................................................234 Areas and Related Settings................................................................................................................236 Activity Monitoring and Auto-Arming........................................................................................242 Area Groups (≥V4.4) and Multi-panel Arm/Disarm (≥V4.5)................................................................244 Setting up Multi-Panel Arm/Disarm (≥V4.5).............................................................................245 Expansion Modules ...........................................................................................................................246 Suite-Security Keypads and Related Settings....................................................................................250 Doors, Readers, and Related Settings ...............................................................................................254 Defining a ‘Required Attendance’ Zone ...................................................................................257 About Video Events .................................................................................................................261 Elevators (Lifts) and Associated Readers...........................................................................................262 Floors (Pertaining to Access-Controlled Elevators / Lifts)...................................................................268 Input Points—Monitored Sensors.......................................................................................................270 Input Points—Pre-Defined Sensor Types................................................................................274 Input Points—Custom Point Types..........................................................................................275 Custom Circuit-Types for Input Points (≥V4.4).........................................................................278 Programmable Outputs (Signalling & Device-Switching)....................................................................280 The Numeric Paging Feature ......................................................................................280 Event Types and Events:.............................................................................................282 Commands (when you right-click an item):..................................................................283 Cadence (Getting the Output to Pulse On and Off) (≥V4.2): .......................................283 Multi-Condition Equations:...........................................................................................283 Programmable Output Functions........................................................................................................285 21-0381E v4.7.3 (2008.08) © 2008 CSG Security Inc. / Sécurité CSG Inc. iii ... - tailieumienphi.vn