Measuring the Performance on Stakeholders’ Perspective in Small and Medium-Sized Enterprises in the Construction Industry
Measuring the Performance on Stakeholders’ Perspective in Small and Medium-Sized Enterprises in the Construction Industry
In Vietnam, the study and application of performance measurement (PM) of construction project is still in the initial stage especially for small and medium-sized enterprises (SMEs). These enterprises have adopted traditional PM that focuses solely on financial performance measures (PMs). Whereas, financial PMs are no longer adequate to evaluate organisations’ performance in today’s rapid changing business environment. To overcome the defects of the traditional PM system and introduce balanced PM