Master Thesis in Economics: To Identify Service Quality Gaps in the Irish Financial Services Industry
Master Thesis in Economics: To Identify Service Quality Gaps in the Irish Financial Services Industry
Despite the financial industry crash of 2008 not just in Ireland but on a global scale, the financial services industry remains a key cornerstone of the Irish economy and an important element of the Irish Government’s foreign direct investment strategy. However, research has been relatively limited in the context of the Irish Financial services industry, in terms of gaps in service quality and any potential opportunities that may exist. This study therefore lends itself well towards the analysis