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CRITICAL ISSUES IN POLICING SERIES
Managing Major Events: Best Practices from the Field
CRITICAL ISSUES IN POLICING SERIES
Managing Major Events: Best Practices from the Field
June 2011
This publication was supported by the Motorola Solutions Foundation. The points of view expressed herein are the authors’ and do not necessarily represent the opinions of the Motorola Solutions Foundation or individual Police Executive Research Forum members.
Police Executive Research Forum, Washington, D.C. 20036 Copyright 2011 by Police Executive Research Forum
All rights reserved
Printed in the United States of America
ISBN: 978-1-934485-15-6
Cover photo credits, starting upper left and moving clockwise: Chicago Police Department (Stanley Cup celebration); Steve Jurvetson/Flickr (Obama acceptance speech at Invesco Field in Denver); News Muse/Flickr (Hurricane Katrina).
Cover and interior design by Dave Williams
Contents
Acknowledgements....................................................................................................................................... i
Introduction.................................................................................................................................iii
Chapter.1:.Planning.for.Disasters.................................................................................................1 Lessons from Hurricane Katrina: The police perspective
Lessons from Hurricane Katrina: The federal perspective Responding to the Interstate 35 Minneapolis bridge collapse
Sidebar: What the 1999 World Trade Organization conference in Seattle taught police executives
Chapter.2:.A.“Softer”.Approach.to.Crowd.Management:.The.Vancouver.Model.......................7 Tolerance and police restraint win Olympic crowds over
Discretion and crowd interaction are key to policing Mardi Gras crowd
Chapter.3:.Policing.Sporting.Events.and.Celebratory.Crowds..................................................11 Preparing for Game 7 of the NBA finals
Sidebar: 2012 London Olympics planning Chicago Stanley Cup victory parade
Chapter.4:.A.Candid.Assessment.of.the.National.Incident.Management.System.....................16 Sidebar: Responding to an unplanned event during a planned event
Chapter.5:.Working.with.Multiple.Agencies:.Who’s.in.Charge?................................................21
Chapter.6:.Mutual.Aid.is.Critical.to.Event.Management.in.Mid-Size.Cities............................25 Sidebar: Event management and security within the National Football League
Chapter.7:.Preparing.for.Protesters.at.Major.Events.................................................................31 2008 Republican National Convention
The Toronto G-20 protests
Chapter.8:.Technology’s.Role.in.Major.Events:.. Communications,.Video.and.Social.Media................................................................................35
Chapter.9:.Post-Event.Litigation:.Strategies.to.Prevent.. Lawsuits.While.Ensuring.Accountability...................................................................................40
Documenting your planning can help defend against charges of “deliberate indifference” Have an attorney on the scene
If you can avoid making arrests, do so
Get the message down the ranks: Making expectations clear Sidebar: “Amnesty boxes” reduce arrests during festivals
Chapter.10:.Advice.from.the.Federal.Agencies..........................................................................48
About.PERF................................................................................................................................................51
About.Motorola.Solutions.and.the.Motorola.Solutions.Foundation...................................................52
Appendix:.Executive.Session.Participants..............................................................................................53
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