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Public Relations
Chapter 14
© 2009, The McGraw-Hill Companies, Inc. All rights reserved.
CHAPTER OUTLINE
• Defining Public Relations
• A Short History of Public Relations • Public Relations in the Digital Age
• Organization of the Public Relations Industry
• Departments and Staff
• The Public Relations Program • Economics
2
DEFINING PUBLIC RELATIONS (1 of 2)
• Similar to, but essentially different from, advertising
– Both try to persuade; both use mass media
• Main differences
– PR is management function; advertising is marketing function
– PR uses all forms of advertising does not
communication; use interpersonal
– PR is not paid for; advertising is
3
DEFINING PUBLIC RELATIONS (2 of 2)
• Promotion vs. publicity
• Public relations practitioners – Work with public opinion
– Are concerned with communication • Target publics (plural)
– Perform a management function
• World Assembly of Public Relations definition
4
A SHORT HISTORY OF PUBLIC RELATIONS (1 of 2)
• American Revolution • Ivy Lee
• Creel Committee (President Wilson) • Edward Bernays
• Carl Byoir
• Fireside Chats (President Roosevelt)
5
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