Lecture Managing diversity in Australia: Chapter 15 - Glenda Strachan, Erica French, John Burgess

Chapter 15 Managing young workers Robin Price, Janis Bailey and Damian Oliver . Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15-1 Who is the young worker? • ‘Youth’ are officially aged 15–24 • Majority in retail; hospitality; cultural and recreational services • Majority in ‘secondary labour market’ • Very diverse – ‘Student workers’, e.g. high school and tertiary students – Full-time workers in jobs ranging from services and blue collar (e.g. apprenticeships) to young graduates . Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15-2 The context • Increased school retention • Growth of service sector • Growth of 24/7 trading • Labour market factors, e.g. relative shortage or abundance of adult labour • Industrial relations system: – Few limits on casualisation in Australia – ‘Junior rates’ make young workers attractive on cost grounds . Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15-3 Employment issues • Poor OHS and high injury rates • Abuse (customers); bullying (supervisors); initiation rites; sexual harassment (customers, co-workers and supervisors) • Work–life balance issues (particularly work–study and work–leisure balance) . Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15-4 Challenges for employers • Complying with young-person specific legislation (usually for under-16s) • Minimising OHS risks, bullying, harassment, etc. • Providing appropriate induction and training (ongoing, appropriately sequenced) • Ensuring effective supervision (especially training of frontline management) . Copyright 2010 McGraw-Hill Australia Pty Ltd PPTs to accompany Strachan, French and Burgess, Managing Diversity 15-5 ... - tailieumienphi.vn