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Chapter 3
Structure in Schools
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McGrawHill/Irwin W. K. Hoy © 2003, 2008, 2011 © 2013 McGrawHill Companies. All Rights Reserved.
Model of Bureaucracy
Max Weber (1947) Division of Labor
Division of labor leads to specialization and specialization promotes expertise. Impersonal Orientation
Decisions based on facts, not feelings or biases.
Hierarchy of Authority Systems of superiors and subordinates Hierarchy promotes disciplined compliance and coordination.
Rules and Regulations
Formalization ensures stability and uniformity of behavior. Career Orientation
Career orientationpromotion according to seniority, achievement, or both Efficiency
Bureaucracy maximizes rational decisionmaking and administrative efficiency
W. K. Hoy © 2003, 2008, 2011 32
Critique of Weber’s Model
Function
Expertise
Rationality
Compliance and Coordination
Continuity and Stability
Incentive
Characteristic
Division of Labor
Impersonal Orientation
Hierarchy of Authority
Rules and Regulations
Career Orientation
W. K. Hoy © 2003, 2008, 2011
Dysfunction
Boredom
Lack of morale
Communication blocks
Rigidity and goal displacement Conflict between achievement and seniority
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Functions and Dysfunctions of Rules
Functions
Explication Screening
Legitimate Punishment Leeway
W. K. Hoy © 2003, 2008, 2011
Dysfunctions
Reinforce Apathy Goal displacement Create legalism Indulgency
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Informal Organization
Informal organization is the spontaneous development of a social structure and culture within a formal organizationit is a “shadow organization.”
How does the informal organizations develop?
Activities, interactions, and sentiments form the following:
•Informal structure •Division into cliques •Informal norms •Personal relations
•Informal communication; the grapevine •Informal leadership
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