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TOÅNG LIEÂN ÑOAØN LAO ÑOÄNG VIEÄT NAM TRÖÔØNG ÑAÏI HOÏC TOÂN ÑÖÙC THAÉNG PHOØNG THCN & DN
ENGLISH FOR
TOURISM 1
Compiled by: ThS. ÑOÃ THÒ HOA QUYEÂN
Ho Chi Minh City June 2010
1
Content
Unit 1: Tourism today ..................................................................1-9
Unit 2: What’s your job?....................................................... 10 - 16
Unit 3: Travel agent..............................................................17 - 24
Unit 4: Making reservation....................................................25 - 36
Unit 5: How to deal with complaint?......................................37 - 41
Unit 6: Tour operator ............................................................42 - 48
Unit 7: Dealing with money...................................................49 - 53
Unit 8: Tour Itinerary............................................................54 - 61
Unit 9: Tourist information....................................................62 - 67
Unit 10: Guiding...................................................................68 – 74
Tapescripts
Wordlist
2
Unit 1 TOURISM TODAY VOCABULARY
1- Put the words in the box in the correct list
2- Match the pictures and the words in the box. Write the correct letter
a- the coast
f-birdwatching k-backpacking
p- scuba-diving
b- temple g-pagoda l- castle
q- canyon
c- theme park h- channel
m-cathedral
r- water-skiing
d-sightseeing i- windsurfing n- trekking
s-sunbathing
e- canal j- grotto o-palace
t- tower
Places to go Things to do
1 2 3
4 5 6 7 8
9 10 11 12
3
13 14 15 16 12
Conversation 18 19 20
A- Look at the picture. What does this describe? Which country does it belong to?
B- Complete the conversation
a- swimming. b-fishing c-flying d- spending
John: I’m tired of _1_ vacations at the beach. Let’s go to the lake this year
Linda: It always rains at the lake. And it’s far away. And none of our friends go there.
John: I know, but the _2___there is the best and you enjoy the _3___
Linda: I prefer _3___ at the beach, and they have a better tennis club.
John: We go there every year. This year we’re ___4 _to the lake.
What other places and activities do you know? Make a list
Lake, mountain, go fishing, prehistoric monument,
acpocrolis, museum, kayaking,pyramid,waterfall…etc
4
PRONUNCIATION
Listen to these words below and mark the stress. Say each word out loud
Destination
self-catering sightseeing
LISTENING
brochure
heritage
visa
charter
resort
museum
festival
excursion
currency
itinerary
Listen to four people talking about themselves.
Juan Menacho: 21 year old, train travel agent from Seville
Ulla Lindstrom is 36, comes from Stockholm, is the marketing Manager of a Swedish tour company
Anita Clayton is 18 years old, comes from Manchester, and is unemployed
Paola Gallizia is a 21 year-old flight attendant with Alitalia. She lives in Milan.
A- There are 15 words, tick 8 words in these words.
agency beach vacation boring
flight coast
favourite temple
pagoda
lake civilization museum excitement
grotto winter
B- Find the answer to the question:
1- Who likes painting?
2- Who is working in their first job in tourism?
3- Who has been to Japan?
4- Who wants to work in another country?
5- Who has a sister who has worked in Turkey?
C- Listen again and complete the chart:
Name Juan Ulla Anita Paola
Nationality
Age
Hometown
Occupation
Interests/ hobbies
Favourite place
Plans for
5
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