English for specific purpose writing for hospitality (Giáo trình chuyên ngành: Viết thư trong ngành du lịch) - CĐ VHNT & DL Nha Trang

NHA TRANG COLLEGE OF CULTURE-ARTS AND TOURISM FOREIGN LANGUAGE DEPARTMENT ENGLISH FOR SPECIFIC PURPOSE WRITING FOR HOSPITALITY NGUYỄN THỊ HOÀI TRANG NGUYỄN PHƯƠNG THÚY VÕ TÚ PHƯƠNG (Ed) (compilers) Writing for hospitality TRƯỜNGCAOĐẲNGVĂNHÓANGHỆTHUẬTVÀDULỊCHNHATRANG KHOA NGOẠI NGỮ GIÁO TRÌNH CHUYÊN NGÀNH VIẾTTHƯTRONGNGÀNHDULỊCH NGUYỄN THỊ HOÀI TRANG NGUYỄN PHƯƠNG THÚY VÕ TÚ PHƯƠNG (CB) (biên soạn) Compilers: Nguyễn Thị Hoài Trang Nguyễn Phương Thúy Võ Tú Phương (CB) Page 2 Writing for hospitality TABLE OF CONTENT UNIT 1: UNIT 2: UNIT 3: REVIEW 1 UNIT 4: UNIT 5: REVIEW 2 UNIT 6: UNIT 7: REVIEW 3 UNIT 8: UNIT 9: REVIEW 4 APPENDIX REFERENCES ANSWERS PAGE FORMAL OR INFORMAL INFORMAL LETTER FORMAL LETTER APPLICATION LETTER CURRICULUM VITAE WRITING LETTER OF COMPLAINT LETTER OF APPOLOGY MEMO EMAIL WRITING USEFUL PHRASES/EXPRESSIONS; SAMPLE LETTERS; ABBREVIATIONS; GLOSSARY Compilers: Nguyễn Thị Hoài Trang Nguyễn Phương Thúy Võ Tú Phương (CB) Page 3 Writing for hospitality ACKNOWLEDGEMENTS Hospitality careers in Khanh Hoa in specific, and in Vietnam in general requires a text book of writing. This book is aimed at providing knowledge in writing in hospitality as well as in tourism. This manual is specially designed for the second year students of Tourism Department of Nha Trang College of Culture Arts and Tourism. The manual provides the texts from variety of sources, which were re-edited and redesigned with a fix form for all. All the units in the book relate to the writing in hospitality and tourism such as application letter, curriculum vitae, complaint letter, apology letter, memos, etc. This book has been designed to provide approximately 45- 60 periods of classroom work. However, the actual amount of work that is necessary will vary according to the learner’s level of English, their knowledge of professional background, the amount of tasks done at home, and the adaptation by teachers to specific situation. The students will be evaluated periodically by their teachers. The periodical tests is the written test. This book was written at the instigation of the administration board of Nha Trang College of Culture-Arts & Tourism, and we would like to take this opportunity to convey my special thanks to the boarding. We could not have finished the book without the support of the college administration board, the Foreign Language Department. We will appreciate any comments from teachers and students that will assist me to revise and improve the material, and design subsequent courses in an increasingly effective way. Nha Trang 12th December, 2012 Nguyễn Thị Hoài Trang Nguyễn Phương Thúy Võ Tú Phương Foreign Language Department Compilers: Nguyễn Thị Hoài Trang Nguyễn Phương Thúy Võ Tú Phương (CB) Page 4 Writing for hospitality UNIT 1 FORMALOR INFORMAL Compilers: Nguyễn Thị Hoài Trang Nguyễn Phương Thúy Võ Tú Phương (CB) Page 5 ... - tailieumienphi.vn