Business Letters for Busy People part 14

Business Letters for Busy People Inquiry This letter asks for information to be used by the company. Cat Man Dew Pet Suppliers 853 Regal Ave. · Oklahoma City, OK 73009 February 14, 20XX 8 Pekka H. Huovienin 34 Raamintinuu 58 Helsinki 00580 Finland Dear Mr. Huovienin: We are trying to locate information on a breed of cat called the Suomi shorthair and understand that you are the leading expert on cats in Finland. We have a client who is interested in buying a Suomi shorthair. She had seen one once at the New York Feline Show but has been unable to locate one since. She came to our shop and requested that we help her. Since the breed originated in Finland, we thought you might be able to give us some more information. We are most interested in the names of breeders that may have kittens for sale. We will call you within the next month to follow up on this inquiry. Thank you for all your trouble. We look forward to talking to you. Inquiry Compliment Explanation Contact Information Thank You Sincerely, Signature Kathleen “Cat” Pence KMP:nip 118 Personal Business Letters Request This letter asks an individual or company to act on a request. PDQ Truckers P.O. Box 2068 · Denver, CO 80393-2068 August 21, 20XX Cameron Mrstik Mrstik’s Mobile Station 582 Robinwood Minihaha, MN 55437 8 Dear Mr. Mrstik: Would you please return the black leather jacket that was left in your gas station last Saturday? One of our truckers, Sam MacIntyre, left his leather jacket when he was on a run for us. Another of our truckers mentioned to Sam that he thought he saw a jacket just like Sam’s hanging on your wall. He said it had to be Sam’s; there are few leather jackets that say, “Ivydale, West Virginia” on them. Sam asked us to call you as he’s on vacation in the Bahamas. We have tried repeatedly to reach you by phone, but your phone is always busy. Please send the jacket as soon as possible, C.O.D. Thank you for your prompt response. Request Explanation Specific Information Thank You Sincerely, Signature Patrick D. Quentin President PDQ:msq 119 Business Letters for Busy People Refusal This letter is an answer to the request letter and gives the reasons why the recipient won’t act on the writer’s request. Mrstik’s Mobile Station 582 Robinwood · Minihaha, MN 55437 August 25, 20XX 8 Patrick D. Quentin, President PDQ Truckers P.O. Box 2068 Denver, CO 80393-2068 Dear Mr. Quentin: I would like to return Mr. MacIntyre’s jacket to him, but I don’t have it. The jacket your trucker saw says, “I love Dale, Wes and Virginia.” I had that jacket made specially for my wife. Those are our three children’s names. I checked our register of truckers, and there was no Sam MacIntyre at our station on the Saturday you mentioned. Perhaps he was at Mrs. Rick’s Mobile Station on the interstate. The phone number there is 612-555-3827. People get us mixed up all the time. I’m sorry I couldn’t help you. I hope Mr. MacIntyre finds his jacket soon. Refusal Explanation Added Service Regret Goodwill Sincerely, Signature Cameron Mrstik CJM:mjm 120 Personal Business Letters Checklist · Is the tone of the letter sincere? · Did you state the purpose of the letter in the first part? ✔ · Did you give background information or details in the second part? · If you used a third part, did you recongratulate, thank or set deadlines for your request? 8 121 ... - tailieumienphi.vn