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COMMUNICATION Instructor: Ph.D Nguyen Kim Loan
Group: Stars
Pham Thi Quynh Nhu Huynh Phuong Thao My Chu Thi Lan Anh
Vu Thi Quynh Pham Thi Minh Hue Nguyen Hoang Linh
Nguyen Thi Thuy Trang
1. Definition
Communication is
Active process of imformation exchange
Convey a certain purpose
2. Purposes of communication:
Communication
Exchange of information
Impact and influence each other
Multi-understanding
3. Functions of communication
Information functions
Cognitive and evaluation
Self-turning acts
Emotional functions
Coordination of activities
4. Communication needs Commaking our needs known
expressing our likes and dislikes
interacting with others and building relationships
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