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Chapter 5:
Leading Change
Purpose
After studying this chapter, you will be able to:
• Define change and explain the forces for change • Describe types of change and explain the change
process
• Summarize the reasons for resistance to change and possible solutions
• Present the leadership practices necessary to implement change, including the importance of vision
• Highlight the organization characteristics that support change
Content
Forces for change
Types and process of change
Resistance to change and solutions Leading change
Creativity and improvisation
Changing how organizations approach change
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