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MOTIVATION
TOPIC 13
APPEALING TO INDIVIDUAL MOTIVES
Study questions
Each Individual’s Work Motives are unique Personality and Motivation
Incentive Profile
Negotiating Individual Incentives
Each Individual’s Work Motives are unique
In Wendy’s restaurant, the fastest register operator gets to wear a big goal crown.
Consequently, all register operators are and quick to help.
So Wearing a big gold crown is an effective incentive in this restaurant to motivate people to perform well.
But it doesn’t work for other individuals because wearing crown all day is very uncomfortable.
Make sure you get good match between incentives and individual preferences
Personality and Motivation
Personality is partially inborn (bẩm sinh) and partially the result of experience.
It can and does change over time.
An graduate that enters the workforce often focuses on gaining experience, forming relationship and building career.
He/she may pay attention on mortgage later when raising children.
Personality and Motivation
As a manager, you must make sure
Your employees’ personalities match to their level of competence.
Their opportunities match to the rewards.
Manager may ask them directly or use incentive profile
Exercise 10-2 to know what are your strongest work motives.
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