101 Practice Management QUESTIONS ANSWERED

101 Management QUESTIONS ANSWERED Amanda L. Donnelly, DVM, MBA 101 PracticeManagement ANSWERED Amanda L. Donnelly, DVM, MBA Veterinary Solutions Series 101 Practice Management Questions Answered Copyright © 2010 Amanda L. Donnelly All rights reserved. No part of this publication may be reproduced or trans-mitted in any form or by any means, electronic or mechanical, including photocopying, without permission in writing from the publisher. American Animal Hospital Association Press 12575 West Bayaud Avenue Lakewood, Colorado 80228 800/252-2242 or 303/986-2800 press.AAHAnet.org Library of Congress Cataloging-in-Publication Data Donnelly, Amanda L. 101 veterinary practice management questions answered / Amanda L. Donnelly. p. ; cm. Other title: One hundred one veterinary practice management questions answered Other title: One hundred and one veterinary practice management ques-tions answered Includes bibliographical references and index. ISBN 978-1-58326-127-9 (pbk. : alk. paper) 1. Veterinary medicine—Practice. I. American Animal Hospital Association. II. Title. III. Title: One hundred one veterinary practice management ques-tions answered. IV. Title: One hundred and one veterinary practice manage-ment questions answered. [DNLM: 1. Practice Management—organization & administration. 2. Veterinary Medicine—organization & administration. 3. Hospitals, Animal. SF 756.4 D685z 2010] SF756.4.D66 2010 636.089068—dc22 2010004061 Printed in the United States of America 10 11 12 / 10 9 8 7 6 5 4 3 2 1 Book and series design by Erin Johnson Design This book is dedicated to my loving husband, Chris, who supports my aspirations and inspires me with his generosity. This page intentionally left blank. ... - tailieumienphi.vn