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Organizational Behavior personal experience analysis Name: DoThuy Mo Student’s number: 552041 Summary of experience I would like to share you an experience I had learnt last semester when we learn Market leader – an English material. The professor asked us to present one company in a group of four students and our performance would be graded as a middle exam. We were all anxious because it was the 1st time we worked in group and presented in front of the crowd. Still, there were a lot of tasks that we did not know how to get it done. I was vice – monitor of the class so I was honored to be nominated as the leader of the team. Trouble first came when we had to make decision on what company we should choose? How many part of the presentation should be developed?And who would present??? I and one member would love Toyota Inc. while the others wanted to introduce Coca Cola Company. Toyota is the world’s most profitable carmaker and number – one company customer service. We knew about that Company very well and we really wanted to have a presentation on Toyota. However, the other members hold their own opinion. They admired Coca cola Company for its reputation for origin and expanding into the new markets.After discussing, we chose introducing Coca cola Company. The presentation should be parceled up into four parts, namely introduction, history and stage in the development and conclusion so we discussed who would do each part. However, no one wanted to present the second and the third one because it was relatively difficult. In addition, they had to work harder to search information and to learn too much information by heart before performing.As leader, I myself did not want to do either of two parts too.As a result, we thought about the other plan that everyone was pleased to complete their task. This plan could be compared as “specialization” in Industry. That mean we did what we knew a lot about. Two members prepared the whole content of the speech. I checked grammar and spelling of each slide while the other member who was good at technology, made power point. We got together practicing after that and help(ed) each other correct their mistake while presenting. Fortunately, we accomplish(ed) our teamwork timely and we were given lovely compliment by our professor. Relation to Course Topic In my opinion, team, conflict management and leadership are the main course topics that relate(s) to my story. Because we each wanted to choose one company that we knew well so that we did not have to waste time searching information. We were in conflict over which of us would get our way. Then, when we had to parcel out the task, we were in conflict again. Every member wanted to choose the easy task. In these situations, I was the leader of our team. I could not make decision just because I liked it or it benefited me. I had to think how this decision could affect the others’, teamwork spirit and efficiency of our work. Moreover, I had to consider which plan would be better, which one could make our performance impressed so that we would all get high mark. Understanding the Experience As described in Professor Dunham’s lecture, a team is a group with members who share responsibility for outcomes and believe this. Furthermore, they are interdependent and know this. I think conflict or heated discussion is unavoidable while working together. However, a team was established to gain the achievement of all members’ goals so we tried to solve the problem becoming “win – win” solution. I decided to choose Coca Cola Company not Toyota Inc. because this decision seemed great for our team. Well – known for the origin and stage in the development, Coca Cola has been developing for hundreds of years presenting throughout the world. The topic and vocabularies were familiar to us so that my teacher and my friend could understand clearly about what we were trying to present. Moreover, the products of Coca cola we offered might whet audience’s appetite that made our performance more appealing. Although I had not learnt much about Coca cola Company and I might have to start from scratch, I and one member were all in agreement with the others. While assigning tasks, we were in conflict again. Members disagreed about procedures and felt challenged by team tasks. So I let members do which they were good at. That mean we are all motivated to complete our task and reach our target. When all the problems were solved, we worked more effectively and got good mark. ... - tailieumienphi.vn
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