Conversations for Change

Praise for Conversations for Change “A must-read for anyone in business, government, or academia. The lessons she teaches are all too often taken for granted. This work distills a lifetime of experience into easily understood actions that can benefit us all.” —Joseph Major, Chairman and CEO, The Victory Bank “Is the conversation you are having with your coworkers, boss, team members, and even yourself meaningful? If not, then it is time to change the conversation. This is just the book to give you the tools to create more meaningful conversations.” —Clark Handy, Senior Vice President, Global Human Resources, Convergys Corporation “Having clarity about conversations is especially helpful for an introvert like me who has difficulties thinking on my feet in social situations. With these strategies I have a tool to lead conversations in purposeful directions and not get flustered and frustrated.” —Rod Hanby, Oracle “Shawn Kent Hayashi has taken the key approach to communication, ‘the conversation,’ to a level where one can plan out a strategy to be heard, be effective, and enhance the overall communication experience. I enjoyed reading through each of the 12 conversations to determine which ones I was not using because I was not convinced I would be suc-cessful. I now have the structure to practice ahead of a real interaction so I can engage with confidence and in a meaningful way.” —Robyn Helmer-Tallon, Vice President– Talent Management, Peabody Energy “Communication is one of the most critical skills we utilize in every-thing we do, personally and professionally. We often take for granted the many different kinds of communications we have with people and as a result don’t plan well for success in each of these conversations. Shawn’s book is a great practical guide to help us all be more successful in every interaction we have. You will find a chapter that will take you step by step through the critical elements for every conversation to develop a great plan to achieve your goal. This is a must-read.” —Dave Desch, Vice President, IMS Health “Shawn Kent Hayashi has captured the essence of successful relationships in this blockbuster book. If you have a personal or work relationship that’s not working, there’s a chapter in this book that will specifically address what to do and what to say to change the conversation to a suc-cessful outcome! With sound principles and compelling stories, this book will be a classic for years to come!” —Elizabeth Jeffries, author, The Heart of Leadership: How to Inspire, Encourage and Motivate People to Follow You “Creating meaningful conversations is essential for leadership today. As a global leader, you need to leverage all 12 types of conversation to prop-erly engage, motivate, and build a high-performance team. Today, it is likely your team is well educated, globally connected, and ambitious— pulling this high-talented yet diverse group together around a common mission while supporting their individual professional goals takes strong communication skills. Being able to conduct the 12 conversations in Conversations for Change: 12 Ways to Say It Right When It Matters Most will help you become a more effective leader.” —Jim Rogers, Market Vice President, Deltek “Shawn Kent Hayashi takes effective communication and makes it approachable, executable, and successful in this easy-to-read book.” —Gary B. Cohen, author of Just Ask Leadership— Why Great Managers Always Ask the Right Questions “Shawn expertly analyzes a fact of life we take for granted—“the conversation”—and transforms its meaning and power into an action plan that gets results. Take the plunge and apply her techniques and wit-ness your rapid results from your conversations.” —Laura Fredricks, JD, LLC, author of The ASK: How to Ask for Support for Your Nonprofit Cause, Creative Project, or Business Venture Conversations Change Conversations This page intentionally left blank ... - tailieumienphi.vn