The 4.0 industrial revolution and challenges towards tourism’s labor in...

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Giới thiệu

The quality of human resources is one of the most important factors in the development of tourism sector in Vietnam nowadays. According to the assessment of national offices and specialized organizations over the past years, the quantity and quality of human resources in the tourism industry has been continuously increased to meet the rising requirements of the socio-economic development process together with the international economic integration. However, in the tendency of the rapid development of the 4.0 Industrial Revolution, national human resources within tourism sector in general and the human resources within the Red River Delta and the Northeast Coast in particular are facing many specific challenges. One of that difficulties is in both shortage and weakness in term of quality labours which has not met the requirements of integration and development in the 4.0 era. This study explores the characteristics of the Fourth Industrial Revolution and its major impacts on human resources in the tourism sector (particularly in the Red River Delta and the Northeast Coast). On the basis of identifying the challenges faced by human resources in two these regions, we have proposed some policy recommendations for the tourism industry in two regions and nationwide to integrate and response effectively to the trends of the 4th Industrial Revolution.

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