Xem mẫu

Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) 1 Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) Contents Introduction.............................................................................................................3 General Overview....................................................................................................5 OMA, a .NET Application......................................................................................8 ASP.NET Security Architecture............................................................................13 OMA Dependencies..............................................................................................19 OMA Capabilities..................................................................................................22 User preferences....................................................................................................36 OMA, behind the GUI...........................................................................................42 Supported Devices.................................................................................................48 Using http(s)://fqdn/oma .......................................................................................49 Counters ................................................................................................................52 Known Issues ........................................................................................................56 Troubleshooting ....................................................................................................62 Troubleshooting Diagram......................................................................................86 Tools......................................................................................................................88 Lab: Restoring OMA Functionality.......................................................................92 2 Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.  2003 Microsoft Corporation. All rights reserved. Microsoft, MS-DOS, Windows, Windows NT, ActiveSync®, ActiveX®, Microsoft® Exchange 2000, Microsoft® Exchange Server 2003, Microsoft® Exchange 5.5, Microsoft® Internet Explorer, Microsoft® Internet Information Services, Microsoft® Mobile Information Server 2002, Microsoft® .NET, Microsoft® Notepad, Microsoft® Outlook® Mobile Access, Microsoft® Outlook® Web Access, Microsoft® SQL Server™, Microsoft® Windows®, Microsoft® Windows® 2000, Microsoft® Windows® 2003 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) 3 Introduction Microsoft® Exchange Server 2003 provides a mobile browse solution that is ready worldwide; including the Asian-Pacific region. Exchange 2003 browse generates HTML, xHTML, and cHTML markup. This has been tested and is supported for a subset of HTML, xHTML, and cHTML devices on the approved device list. WML is generated but is not tested for all device/gateway configurations and as such is not supported, though most devices will work as expected. AD Domain Internet / Wireless Cloud BE ISA/ Firewal FE FE/BE is not required; Exchange 2003 is required. Mobile Access is installed by default but disabled in the Mobile Services Global Setting while all users are enabled for mobile access. The user experience is very similar to Microsoft® Outlook® Web Access (OWA). Access to Microsoft® Outlook® Mobile Access (OMA) is via a URL; http://server-name/oma. Unlike OWA, you can not specify the user account in the URL as OMA adds a unique identifier to the URL as part of session state management. 4 Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) Demonstration using Openwave Emulator Start the Openwave emulator. Enter http://mbx-fe.concsi.lab/oma. Login using concsi\administrator and P@ssword. Click “ OK” to continue when notified that the device is unsupported. Click “About” to show students the valuable information displayed in the about box. Microsoft®.NET Framework build. Server build Server name User name Etc Click back and then click “Preferences . Step through each of the preferences to show the student user preferences. Remind the student that size of a real device display may vary from the emulator, but the emulator is a good tool to get a feel for what the mobile user is experiencing. Module 3: Troubleshooting Microsoft® Outlook® Mobile Access (OMA) 5 General Overview Features OMA supports the following messaging and collaboration features. ④ E-mail: Read, Reply, Forward, Delete, Flag, Compose. Navigate multiple folders. Lookup sender or other recipients ④ Calendar: Accept, Decline, Tentative meeting requests. Navigate via date picker control. Compose/Edit appointments w/attendees support ④ Contacts: View, Create, Edit personal contacts. Search personal and GAL contacts. Save global address list (GAL) contacts to personal contacts. E-mail and Call contacts ④ Tasks: View, Create, Edit tasks Limitations In a mixed Exchange environment, you must use Exchange 2003 for both the front-end and back-end servers to gain access to mailboxes through OMA. Mailboxes on Microsoft® Exchange 5.5 or Microsoft® Exchange 2000 require Microsoft® Mobile Information Server (MIS) 2002. ... - tailieumienphi.vn
nguon tai.lieu . vn