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  1. Q&A Q1: When I create custom toolbars, the chang Q1: I want to print appointment details in a monthly calendar. Is there a way to do it? A1: The Monthly calendar style is somewhat limited in functionality and as you've discovered, it doesn't include calendar details. However, Microsoft has a Word template that includes the appointment subject and location you can use. Because it's a Word document, you can adjust the size of the cells before printing it. An added benefit to using this template is that it creates calendar thumbnails for last month and next month, whereas Outlook uses this month and next month for its calendar thumbnails. Because you can insert background images before printing or fill cells with a background color, this template makes an excellent choice when you need to print a calendar for clubs or organizations. Download the template from http://office.microsoft.com/downloads/9798/olcalndr.aspx. Q2: I'd like to remove the name that prints at the top of my email. Where does it get the name from? A2: Sorry, no. You can't remove it for the normal printout. Use Word as your email editor, choose the Forward command to open a new message, and then print it—the header isn't added to the message. This also enables you to remove long lists of To and CC addresses. When you use the Outlook editor, the header is added when you print from a compose message form. The name printed in the header is your display name on the account. Look in Tools, E-mail Accounts to change it. However, Outlook won't allow the display name to be blank es I made are gone almost every time I close Outlook and reopen it. Am I doing something wrong?
  2. A1: Outlook stores the toolbar information in a file called outcmd.dat in the C:\Documents and Settings\username\Application Data\Microsoft\Outlook folder. Outlook occasionally replaces the file with a new copy and you lose your custom toolbars. If you can't find the folder where outcmd.dat is stored, you'll need to enable Show Hidden Files and Folders in Windows Explorer's Tools, Options, View menu selection. Q2: I'm having a hard time finding some of the menu commands. When I look on the menu where I think I'll find a command, it's not there. In fact, many times there are just a few commands listed. A2: That's how personalized menus are supposed to work. They're designed to help you work faster and smarter because they show you only the commands you use the most. You can disable this feature by setting the toolbars to expand automatically or reset the usage data using the Tools, Customize, Options tab. Q3: I want my toolbars to look like they did when I first installed Outlook. What do I need to do? A3: If you want only some toolbars reset to the default look without affecting other toolbars, you can right-click on a toolbar and select Customize. From the Toolbars tab, select the toolbar or menu and click the Reset button. If you want to reset all the menus and toolbars throughout Outlook, including customized toolbars on forms, close Outlook and delete the outcmd.dat file. The next time you open Outlook, it will create a new outcmd.dat file and all menus and toolbars will be restored to their default settings. Q Should I use a Unicode message store? 1 : A If you're new to Outlook, you should use Unicode format. It's the future. When you 1 upgrade from earlier versions of Outlook, the answer depends on your email habits. : Do you correspond with people from other countries? Do their messages often have question marks where text should be? If you answer either question with yes, you'll benefit from using Unicode format. Is your personal store more than 1GB or close to 2GB? Do you archive or delete
  3. attachments from messages to keep your mailbox from reaching 2GB? If you answer yes to either of these questions, you should use Unicode format. Do you use your personal store with older versions of Outlook? If you answer no, you should use Unicode format. Backward compatibility is the only reason not to use Unicode. By the same token, if you answered yes only to this question, stick with the Outlook97–2002 format. You can use file management techniques such as archiving to keep your personal store small. If you answered yes to all three sets of questions, you should use Unicode and copy items to an Outlook97–2002 format personal store or upgrade to Outlook 2003 on all of your systems. The benefits of using Unicode for foreign character support and large message store outweigh compatibility issues. You can always copy most items to an older format personal store if you need to. However, items that use Unicode characters won't be readable when copied to an Outlook97–2002 PST.
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