- [ Team LiB ]
Controlling Your Startup Folder
[ Team LiB ]
Q1: Can I convert my PST between the new Unicode format and the old Outlook
A1: When you open an old format PST in Outlook 2003, it's not converted to a
Unicode format PST. You must create a new PST if you want to use Unicode.
There isn't a tool to convert your PST between formats because data loss can
occur when you convert from Unicode to the old format. It's better to move,
copy, or import and export. You won't be able to import or export from
Unicode to the old format, but you can use import and export to move items
from the old PSTs to the new PST format.
Q2: Outlook reports the following error when I try to connect to my hotmail
account. I tried deleting the hotmail account and creating a new one but it
The error says, 'Task Hotmail Folder:Inbox Synchronizing headers.' Reported
error (0x800CCCF4): 'An unknown error has occurred. Please save any
existing work and restart the program.'
A2: This error is common when you're trying to connect to the Hotmail server
from behind a proxy server that doesn't understand the WebDAV protocol.
The result is that the responses from the Hotmail server are being stripped.
The proxy server you connect through will need to be upgraded to one that
supports the WebDAV protocol before you can use Outlook's HTTP protocol
to access Hotmail or MSN email.
Q3: I want to use the PST I used on my old computer in my new Outlook profile
but when I try to open it I get this error: File access is denied. You do not have
the permission required to access the file D:\Outlook.pst. What can I do?
A3: It sounds like you burned the PST to a CD. When you copied the PST to your
hard drive, you forgot to remove the Read Only flag from the file. Open
Windows Explorer and browse to the location of the PST. Right-click on it
- and choose Properties and uncheck the Read-only attribute at the bottom of the
dialog. The file should now open correctly.
[ Team LiB ]
When you open Outlook, it normally opens to the Inbox folder. You can control which
folder Outlook opens to by changing the Start Up In This Folder setting located in Tools,
Options, Other, Advanced Options (see Figure 2.11).
Figure 2.11. New in Outlook 2003: You can select any folder in your profile to use as
Outlook's default open folder, including Hotmail or IMAP inboxes. However, you
can expect Outlook to open somewhat slower when a Hotmail or IMAP folder is set
as the default folder.
You can also create shortcuts on your desktop to open Outlook in a different folder than
the one set as the startup folder. Create a shortcut on your desktop with the full path to
- Outlook.exe and use the /select switch, followed by the folder name:
"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE " /select
To make it easier to enter the correct folder name, especially for nested folders, show the
Web toolbar (View, Toolbars), open the folder, and copy the folder name from the
Look for the complete list of command-line switches in Appendix B,
"Outlook's Command-Line Switches."
[ Team LiB ]
Q1: I'd rather not edit the Registry to access attachments that Outlook blocks. What
other ways can I use to get blocked attachments?
A1: Other than telling the sender to resend the attachments, either in a zipped file or
with a changed extension, hacking the Registry is one of the easiest ways to access
blocked attachments. If you don't want to edit the Registry yourself, use
Attachment Options (http://www.slovaktech.com/attachmentoptions.htm).
Another easy way is to import the message to Outlook Express (OE) after moving
the message to a new folder. Use the import option in OE to import just that one
folder. If you use OE 6, you must disable its attachment block in Tools, Security or
choose Forward and save the attachment.
If you use Exchange Server, speak with your administrator. She can configure
Exchange to enable you access to the attachments.
For a complete list of the methods available to access blocked attachments, check
Q2: I'd like to edit a Word document and have the attachment updated, but it doesn't
seem to work for me all the time.
A2: When you want to update an attachment, make sure that you open the message—
don't open the attachment from the Reading Pane. Don't close the message until the
document is saved and closed, and then save and close the message. Don't right-
click on the message and choose View Attachments; doing so opens files with the
- Read Only flag set. If the document is zipped, you should leave the zip archive
opened as well.
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