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  1. [ Team LiB ] Controlling Your Startup Folder [ Team LiB ] Q&A Q1: Can I convert my PST between the new Unicode format and the old Outlook 97–2002? A1: When you open an old format PST in Outlook 2003, it's not converted to a Unicode format PST. You must create a new PST if you want to use Unicode. There isn't a tool to convert your PST between formats because data loss can occur when you convert from Unicode to the old format. It's better to move, copy, or import and export. You won't be able to import or export from Unicode to the old format, but you can use import and export to move items from the old PSTs to the new PST format. Q2: Outlook reports the following error when I try to connect to my hotmail account. I tried deleting the hotmail account and creating a new one but it didn't work. The error says, 'Task Hotmail Folder:Inbox Synchronizing headers.' Reported error (0x800CCCF4): 'An unknown error has occurred. Please save any existing work and restart the program.' A2: This error is common when you're trying to connect to the Hotmail server from behind a proxy server that doesn't understand the WebDAV protocol. The result is that the responses from the Hotmail server are being stripped. The proxy server you connect through will need to be upgraded to one that supports the WebDAV protocol before you can use Outlook's HTTP protocol to access Hotmail or MSN email. Q3: I want to use the PST I used on my old computer in my new Outlook profile but when I try to open it I get this error: File access is denied. You do not have the permission required to access the file D:\Outlook.pst. What can I do? A3: It sounds like you burned the PST to a CD. When you copied the PST to your hard drive, you forgot to remove the Read Only flag from the file. Open Windows Explorer and browse to the location of the PST. Right-click on it
  2. and choose Properties and uncheck the Read-only attribute at the bottom of the dialog. The file should now open correctly. [ Team LiB ] When you open Outlook, it normally opens to the Inbox folder. You can control which folder Outlook opens to by changing the Start Up In This Folder setting located in Tools, Options, Other, Advanced Options (see Figure 2.11). Figure 2.11. New in Outlook 2003: You can select any folder in your profile to use as Outlook's default open folder, including Hotmail or IMAP inboxes. However, you can expect Outlook to open somewhat slower when a Hotmail or IMAP folder is set as the default folder. You can also create shortcuts on your desktop to open Outlook in a different folder than the one set as the startup folder. Create a shortcut on your desktop with the full path to
  3. Outlook.exe and use the /select switch, followed by the folder name: "C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE " /select outlook:Inbox\Mitchell To make it easier to enter the correct folder name, especially for nested folders, show the Web toolbar (View, Toolbars), open the folder, and copy the folder name from the address bar. Look for the complete list of command-line switches in Appendix B, "Outlook's Command-Line Switches." [ Team LiB ] Q&A Q1: I'd rather not edit the Registry to access attachments that Outlook blocks. What other ways can I use to get blocked attachments? A1: Other than telling the sender to resend the attachments, either in a zipped file or with a changed extension, hacking the Registry is one of the easiest ways to access blocked attachments. If you don't want to edit the Registry yourself, use Attachment Options (http://www.slovaktech.com/attachmentoptions.htm). Another easy way is to import the message to Outlook Express (OE) after moving the message to a new folder. Use the import option in OE to import just that one folder. If you use OE 6, you must disable its attachment block in Tools, Security or choose Forward and save the attachment. If you use Exchange Server, speak with your administrator. She can configure Exchange to enable you access to the attachments. For a complete list of the methods available to access blocked attachments, check out http://www.slipstick.com/outlook/esecup/getexe.htm. Q2: I'd like to edit a Word document and have the attachment updated, but it doesn't seem to work for me all the time. A2: When you want to update an attachment, make sure that you open the message— don't open the attachment from the Reading Pane. Don't close the message until the document is saved and closed, and then save and close the message. Don't right- click on the message and choose View Attachments; doing so opens files with the
  4. Read Only flag set. If the document is zipped, you should leave the zip archive opened as well.
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