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Taxi service quality - A comparative study between app based taxi service and traditional taxi service

The study aims to compare the service quality of traditional taxi service and app-based taxi service. Customer surveys were conducted with customers who used both types of services. In addition, in-depth interviews were carried out with a small number of respondents to explore their perspectives on taxi service quality. Service quality attributes include tangibility, reliability, convenience, safety, and empathy. The results show that the overall service quality score of appbased taxi service rated by customers was higher than that of traditional taxi firms.

4/8/2023 8:37:24 AM +00:00

Green marketing mix: A systematic review of literature

This paper reviews systematically the emerged literature on green marketing. It specifically analyzes: 1) the dominant definitions of Green Marketing and their evolution over time, and 2) the characteristics of Green Marketing Mix elements. A conceptual framework of green marketing mix has been identified for future research direction based on green marketing mix. This study provides an in-depth analysis and synthesis of the body of knowledge and provide a comprehensive overview of green marketing mix, as such, it has important implications for managers, scholars, and students.

4/8/2023 8:37:15 AM +00:00

An integrative model to measure customer trust in e-commerce: Literature review and suggestions for future research in Vietnam

The paper An integrative model to measure customer trust in e-commerce: Literature review and suggestions for future research in Vietnam reviews existing studies of trust in e-commerce then proposes an integrative model to measure antecedents of trust in e-commerce websites. The context of e-commerce in Vietnam is also discussed to propose some implications for future research.

4/8/2023 8:37:05 AM +00:00

Zero leverage and product market competition

This paper explores the impact of product market competition on capital structure, whether zero-leverage policy is explained by product market competition. Zero leverage behaviour is not an uncommon phenomenon that can be linked to a wide range of financial theories while product market competition plays a crucial role in formulating corporate decisions in private firms. Results show that the higher degree of product market competition, the more likely firms adopt zero-leverage policy.

4/8/2023 8:36:57 AM +00:00

Determinants of Vietnamese youths’ intention to use online dating apps or sites

The aim of study was to delve into anticipate the reason leads to the Intention to use online dating apps or sites. It can find out the effect to the standard of users which can reflect on their choice. A questionnaire including demographic questions, trust toward online people, attitude, word - of - mouth, dating anxiety, perceived enjoyment and the number of tasks perform on internet was developed and distributed to 260 people. The finding shows that perceived enjoyment is the main factor that affects consumers’ purchase intention.

4/8/2023 8:36:51 AM +00:00

Knowledge, attitude and behavior towards sustainable consumption among students: A study at Hanoi University of Science and Technology, Vietnam

The paper aims at evaluating the levels of student knowledge, attitude and behavior towards SC; determining the relationship between SC knowledge, attitude and behavior among university students; giving suggestions for enhancing positive knowledge, attitude and behavior towards SC. A survey of 260 students in different study majors at Hanoi University of Science and Technology was conducted.

4/8/2023 8:36:45 AM +00:00

Vietnamese tourist satisfaction in agro-tourism: A case study at Tra Que village, Quang Nam province, Viet Nam

Agro-tourism is a form of rural tourism that has actively developed in recent years. Tra Que Vegetable Village has developed this type of tourism to meet the needs of visitors to visit and experience. However, Vietnamese tourists' satisfaction of agro-tourism in the village has not been giving sufficient attention. The purpose of this study was to find the level of Vietnamese tourists satisfaction and factors that contribute to the levels.

4/8/2023 8:36:38 AM +00:00

Influences of leadership styles on organizational and management performance: Evidence from Vietnamese SMEs

This study, based on individual interviews of 51 Vietnamese SMEs managers, reports on their perception of leadership styles influencing managerial and organizational success and benefits to organizational operations. Not only the close relationship between leadership styles and SME business performance but also the suggestions with regard to the effective leadership styles are reflected in this paper. The study has practical and theoretical implications in that it examines leadership styles in the context of SMEs.

4/8/2023 8:36:28 AM +00:00

Virtual-reality business model for improvement of training and teaching

This paper introduces some points of view in orientations, objectives, training programs and opportunities of this major. Statistics shows that the proposed virtual-reality business model for business program is effective and should be developed more subjects in the training program as well as other programs at the HUTECH and at other universities.

4/8/2023 8:36:22 AM +00:00

Organizational commitment: Historical trends and future directions

This paper provides a systematic review of the theoretical and empirical literatures on Organizational Commitment in three periods, the 1990s, 2000-2010 & 2010-2020 and the traditional theories of Organizational Commitment by Porter and Becker. In each period, highlight theories and findings are presented and explained with note to the antecedents of OC and the changes in these antecedent factors. Toward the final note of the paper, some new trends of empirical study of OC were presented in light of generation gap and different organization types.

4/8/2023 8:36:15 AM +00:00

Factors impacting Vietnamese students’ critical thinking in Vietnam

This article focuses on the influences that learning environments (activating learning and teaching methods, multidisciplinary learning environments, entrepreneurship) and intrinsic motivation create upon Vietnamese students’ creativity in Hanoi. In this study, a self-assessment questionnaire was designed and distributed to 1005 undergraduate students in Hanoi to empirically test the research model and hypotheses.

4/8/2023 8:36:09 AM +00:00

Factors affecting team effectiveness of student clubs: Case study of National Economics University

The topic Factors affecting team effectiveness of student clubs: Case study of National Economics University was chosen to study in which factors play the important role in influencing the effectiveness of the team in clubs. The main target objects of the topic are students in university clubs. By using the theoretical approaching method, the research team has built up the factors affecting the effectiveness of the team including Commitment, Mature communication, and Clearly defined goal.

4/8/2023 8:36:02 AM +00:00

Vietnamese students’ perception of the top 10 soft skills to thrive in Industry 4.0

This paper investigates Vietnamese students’ perception of the top 10 soft skills that employees need to thrive in the Industry 4.0. A survey with 324 students in the two biggest cities, namely Hanoi and Ho Chi Minh City was conducted to explore whether Vietnamese students know the top 10 skills to thrive in the Industry 4.0 and how their soft skills are. The results show that some skills such as service orientation, emotional intelligence and cognitive flexibility were not recognized by Vietnamese students as skills to thrive in the Industry 4.0.

4/8/2023 8:35:56 AM +00:00

Taking the universal and contingency approach in exploring the relationship between top management commitment, employee compensation and affective commitment

The paper further contributed to the current universal approach by examining the moderating effect of employee compensation on the direct relationship between top management commitment and employee’s affective commitment. The model was tested using multiple regression method and its results supported the universal approach which confirm the direct positive impact of top management commitment and employee compensation on affective commitment of employee.

4/8/2023 8:35:46 AM +00:00

The mediating role of performance measurement system in the relationship between top management support and performance in Vietnam public sector

This study evaluates the mediating effect of PMS on the relationship between TMS and performance in public organizations in Vietnam. The research model and hypothesis has been tested by SmartPLS3 with 219 survey samples from managers and accountants working in Vietnam public organizations. The results support the direct and indirect relationships between TMS and performance through PMS. From these findings, this paper proposes implications to increase TMS and improve PMS, finally performance enhancement in Vietnam public organizations.

4/8/2023 8:35:39 AM +00:00

Exploring the relationship between employer brand equity and employee retention: Case study of a Japanese retailer in Vietnam

This research offers a new perspective to look at Employer Brand Equity- from existing employees, as it differs from most prior papers which only focus on investigating potential employees for recruitment. The study shows the varying results for two groups of employees: office workers and frontline sales people and also points out important factors in Employer Brand Equity impacting the decision to stay or to leave of this retailer’s employees.

4/8/2023 8:35:30 AM +00:00

Factors that influence workplace training in state – Owned enterprises in Vietnam

State-owned enterprises play an important role in the domestic economy of Vietnam. However, the quality of Vietnamese human resources, which state-owned enterprises are a part of them, has not met the demand of the economic development. As a result, many questions have been raised regarding what factors affect workplace training in SOEs. There have been some studies on this topic in last decades, but with the new context, more research on the topic remains to be done.

4/8/2023 8:35:22 AM +00:00

Proposing English training programs to meet the actual needs of trainees: An empirical study on Vietnamese agricultural SMEs

This paper investigates the perceptions of 124 Vietnamese agricultural SMEs with regard to the needs for English skill training in agricultural export. Also, with the aim of organizing comprehensive training programs, the needs of these Vietnamese agricultural SMEs for different aspects of training such as training content, training schedule, length of training, training location and financial supports for training are also studied. Based on that exploration, some implications on proper training courses are then provided.

4/8/2023 8:35:12 AM +00:00

A case study on impacts of human resource management practices on firms’ performance in Vietnamese state – Owned enterprises

This study arises from the need to manage the human resource (HR) of the Vietnamese firms more effectively, especially at the state companies after their equitization process. The aims of this thesis are to examine the theoretical background of the human resource management (HRM) and its linkages to improve firms’ performance via investigating a case study of a state-owned enterprises coded as MACHICON. The research has found that the human resource management system is strongly influenced by the traditional management of personnel.

4/8/2023 8:35:06 AM +00:00

Effects of psychological empowerment on the creativity of Vietnam telecommunication enterprises' employees

The objective of this study is to investigate the relationship between psychological empowerment and employee creativity with the influence of creative process engagement and intrinsic motivation by testing the research model. Data were collected from in-depth interviews and surveys of 420 Vietnamese telecommunication enterprises employees. The results confirm that psychological empowerment has a positive direct and indirect relationship through creative process engagement and intrinsic motivation with employee creativity.

4/8/2023 8:34:58 AM +00:00

Linking corporate governance quality and firm performance: Literature review and implications for state-owned enterprises in Vietnam

This paper summarized the literature on the linkage between the corporate governance quality (CGQ) and firm performance in both developed and developing countries, and then we suggested the need to apply this information into the Vietnamese context. In transition economies, including Vietnam, we also highlighted some CG problems, then proposed areas for further studies on CGQ and the Vietnamese SOEs' firm performance.

4/8/2023 8:34:39 AM +00:00

A literature review on the effects of CSR on audit efforts and audit quality in Vietnam

Audit quality and audit efforts has drawn attention of firms, investors and the audit firms themselves. Corporate social responsibility (CSR) may be signals of earning management or signals of risk, which can lead to different perception of auditors when auditing financial statements. Therefore, there is controversy in relationship between corporate social responsibility and audit efforts and audit quality. This relationship is interesting to investigate in an emerging country and a unique setting like Vietnam.

4/8/2023 8:34:04 AM +00:00

Profitability of tourist accommodation service companies listed on Vietnam stock market in changeable business conditions

This study investigates the impact of changes in business condition such as economy and tourism growth especially with or without crisis events on the profitability of accommodation service companies listing in Vietnam stock market. The indicators of corporate profitability under consideration are return on sales (ROS), return on assets (ROA) and return on equity (ROE). The effects of changes in the state of economy (real GDP growth rate) and tourism growth (growth rate of total foreign tourist arrivals) on the corporate profitability of the companies are then examined via panel regression tests.

4/8/2023 8:33:57 AM +00:00

Determinants of the choice between acquisitions and joint ventures in Vietnam

This research examines the determinants of the choice between two popular international entry modes, namely acquisitions and joint ventures, of investors in the Vietnamese market. We proposed seven factors at country-, industry-, and firm-levels that can have an impact on this investment decision. These factors include cultural distance, economic growth, industry relatedness, resource access speed, investing experience, deal size and target company structure.

4/8/2023 8:33:38 AM +00:00

Determinants of capital structure of listed companies in the pharmaceutical sector: Evidence from Vietnam

This study investigates factors associated with the capital structure of pharmaceutical companies listed on Vietnam stock exchanges using secondary data from financial statements, annual reports, and management reports published from 2010 to 2019. We focus on firm characteristics (profitability, growth opportunity, tangible assets, liquidity, firm size and firm age) and corporate governance (pluralist executives). We find that profitability, tangible assets, and liquidity have negative correlations with debt ratio.

4/8/2023 8:33:30 AM +00:00

Can the performance-based budgeting reap the best result through implementation of public sector scorecard? Insight into the mediating role of organizational culture characteristics

This research set its sight to leave no stone unturned on the relationship between implementation of public sector scorecard (IPSS) and PBB, and through mediating role of organaizational culture characteristics (OCC). The hypothesized framework which expounded the influence of IPSS on PBB through above stated mediator was empirically proved out utilizing a questionnaire-based survey established and administered to a variety of regions in the South Vietnam.

4/8/2023 8:33:17 AM +00:00

Starting a business with University Spin-off model – Some legal problems in Vietnam and experiences from China

The article focuses on exploiting some legal aspects related to starting a business with spin-off model in Vietnam, then contacting some policies of China in order to draw on experiences for Vietnam in proposing solutions to further promote this model at universities and building a suitable legal regime.

4/8/2023 8:33:04 AM +00:00

A taxonomy of establishing enterprises in Vietnam: Legal framework and model diversification

Every form of business has its advantages and disadvantages and the selection of a type of business depends on the willpower of investors. Therefore, the diversity of enterprise forms offer investors suitable business organization, which enables them to exercise the freedom to conduct a business. However, the current law of Vietnam has not anticipated all types of links which restricts the choices of a form of business that are available for investors. This paper examines the theoretical basis of the establishment and development and assesses the current legal status of forms of business in Vietnam.

4/8/2023 8:32:58 AM +00:00

Uncitral ODR – The dawn of an expectation for a global legal framework to resolve cross-border e-commerce disputes

This research aims to demonstrate that Online Dispute Resolution (ODR) is an Alternative Dispute Resolution to resolve potential disputes happening in e-commerce trades and the failure of UNCITRAL ODR, which is introduced by The United Nations Commission on International Trade Law (UNCITRAL), for an expectation of an international legal framework to resolve cross border e-commerce disputes.

4/8/2023 8:32:42 AM +00:00

Impact of digital platform on the internationalization strategy of micro- and small-sized women-owned enterprises

The study aims to review policies to encourage the implementation of digital platforms for micro and small sized women-owned enterprises in their business and production analyze the macro-environmental factors namely, institution-specific, competition-specific, and resource-specific when they apply digital platforms. The survey was carried out during January to April 2020, resulting in 151 usable responses.

4/8/2023 8:32:36 AM +00:00