“Competition From Internet Businesses” ranks 69th out of 75 problems, up from its 73rd ranking in 2004 when the problem was introduced into the survey. Only 5 percent of survey respondents regard the problem as critical. E-commerce now accounts for slightly less than 4 percent of all retail sales. Much of it is confined to a few sectors of the economy dominated by large firms including travel, booksellers, and financial institutions. But that does not mean the situation is permanent as the busin