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- 2004-05
Policies in this Bulletin are in effect
from July 2004 to September 2005.
FREE COPY
Test of English as a Foreign Language ™
Information and Registration
BULLETIN
Important!
For the most up-to-date test center
information, please visit the TOEFL Web site.
Listening.
Learning.
Leading. www.ets.org/toefl
- CONTENTS
TOEFL at a Glance . . . . . . . . . . . . . . 3 Scores and Score Reports . . . . . . . . . . 12
Registration and Appointment Scheduling . . . . . . . 3 Examinee’s Score Record/Official Score Reports . . . . 12
Test Takers With Disabilities . . . . . . . . . . . . . . 3 Canceling Your Scores . . . . . . . . . . . . . . . . . . 13
Test Preparation Material . . . . . . . . . . . . . . . . 3 Ordering Additional Official Score Reports . . . . . . . 13
On the Test Day . . . . . . . . . . . . . . . . . . . . . 3 Rescoring . . . . . . . . . . . . . . . . . . . . . . . . . 13
Scores by Phone . . . . . . . . . . . . . . . . . . . . . 13
About the TOEFL Tests . . . . . . . . . . . . 4 Additional Score Reports by Phone . . . . . . . . . . . 14
Computer-Based Test . . . . . . . . . . . . . . . . . . 4 Other Score-Related Information . . . . . . . . . . . . 14
Paper-Based Test . . . . . . . . . . . . . . . . . . . . . 4 ETS Score Cancellation Policy . . . . . . . . . . . . . 15
Web Resource Guide . . . . . . . . . . . . . . . . . . . 4
Test Center Lists
Contact Information . . . . . . . . . . . . . 5 Computer-Based Testing . . . . . . . . . . . . . . . . 16
General Inquiries . . . . . . . . . . . . . . . . . . . . . 5 CBT Regional Registration Centers . . . . . . . . . . 19
Test Takers With Disabilities . . . . . . . . . . . . . . 5 Paper-Based Testing . . . . . . . . . . . . . . . . . . 20
Computer-Based Testing Registration . . . . . . . . . 5
Paper-Based Testing Registration . . . . . . . . . . . . 5 Code Lists
Test Question Inquiries . . . . . . . . . . . . . . . . . 5 List A: Institution Codes . . . . . . . . . . . . . . . . 22
Express Courier Delivery . . . . . . . . . . . . . . . . 5 List B: Department Codes . . . . . . . . . . . . . . . 28
Test Preparation Materials/Publications . . . . . . . . 5 List C: Native Country and Region Codes . . . . . . . 28
Scores/Additional Score Reports by Phone . . . . . . . 5
Test Center Complaints . . . . . . . . . . . . . . . . . 5 Forms
TOEFL/TWE Rescoring Request Form . . . . . . . . . 29
Registration Information . . . . . . . . . . 6 TOEFL Refund Request Form . . . . . . . . . . . . . . 30
Fees for Tests and Services . . . . . . . . . . . . . . . 6 TOEFL Score Report Request Form . . . . . . . . . . 31
Payment Policies . . . . . . . . . . . . . . . . . . . . . 6 CBT Voucher Request Form . . . . . . . . . center insert
Refund Policy . . . . . . . . . . . . . . . . . . . . . . 6 International Test Scheduling Form . . . . . center insert
Computer-Based Registration . . . . . . . . . . . . . . 6 Paper-Based Test Registration Form . . . . . center insert
Paper-Based Registration . . . . . . . . . . . . . . . . 7
TOEFL Admission Ticket . . . . . . . . . . . . . . . . 8 Paper-Based Test Dates and Back
Registration Deadlines . . . . . . . . . . Cover
On the Test Day . . . . . . . . . . . . . . . . . 9
Identification (ID) Requirements . . . . . . . . . . . . 9
Admission to the Test Center . . . . . . . . . . . . . . 10
The TOEFL® program does not operate, license, endorse, or
Test Center Procedures and Regulations . . . . . . . . 10
recommend any schools or study materials that claim to
prepare people for the test in a short time or that promise
them high scores on the test. Also, other than the
registration centers listed in this Bulletin, the TOEFL
program does not operate, sponsor, license, or endorse
any specific enterprise that provides local services to
facilitate registration for the test. The TOEFL program
is not responsible for the activities of such enterprises,
and assumes no liability with regard to their failure to
provide services.
Educational Testing Service is an Equal Opportunity/Affirmative Action Employer. Copyright © 2004 by Educational Testing Service. All rights reserved. EDUCATIONAL
TESTING SERVICE, ETS, the ETS logos, POWERPREP, TOEFL, TSE, and TWE are registered trademarks of Educational Testing Service. Score It Now, Test of English
as a Foreign Language, Test of Spoken English, and e-rater are trademarks of Educational Testing Service. Prometric is a registered trademark of Thomson Learning.
VISA is a registered trademark of VISA International Service Association. MasterCard is a registered trademark of MasterCard International Inc. American Express and
the American Express logo are registered service marks of the American Express Company. JCB is a registered trademark of JCB International Co., Ltd. Discover is a
registered trademark of Morgan Stanley Dean Witter & Co.
Educational Testing Service (ETS) administers the test under the general direction of a board that was established by, and is affiliated with, the College Board and the
Graduate Record Examinations Board. Prometric administers the computer-based TOEFL test at Prometric Testing Centers.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any
information storage and retrieval system, without permission in writing from Educational Testing Service, Princeton, NJ, USA. The fees, terms, and conditions in this
Bulletin are subject to change.
2 \ Contents www.ets.org/toefl 2004—05 TOEFL Bulletin
- TOEFL AT A GLANCE Visit the TOEFL Web site at www.ets.org/toefl for the most up-to-date information.
REGISTRATION AND APPOINTMENT SCHEDULING
See pages 6-9 for detailed information about test registration and appointment scheduling.
Computer-Based Paper-Based
ONLINE Test takers with credit cards can register online for the paper-based test at www.ets.org/toefl or for the computer-based test at
www.ets.org/register.html. VISA, MasterCard, American Express, JCB, and Discover cards are accepted. Registration deadlines for
the paper-based test are the same as the US/Canadian deadlines shown on the back cover. There is no extra charge for this service.
United States, U.S. Territories,* and Canada MAIL Complete the paper-based test registration form
PHONE Call the test center directly (see pages 16-17) or the in the Bulletin and mail to ETS in the envelope
Prometric TOEFL Registration center at provided.
1-800-GO-TOEFL (1-800-468-6335).
TTY 1-800-529-3590
WALK- Go to a test center on the day you would like to test. Coming in September 2005:
IN Unscheduled examinees are admitted on a first- Next Generation TOEFL
come, first-served basis. You are NOT guaranteed Beginning in September 2005, the TOEFL test will include
an appointment. Be sure to take appropriate iden- speaking tasks as well as listening, reading, and writing;
tification and an acceptable form of payment (see some of the tasks will be combined. By assessing all four
pages 6-10.) language skills in this new format, you will be able to better
NOTE: Walk-in test takers will not receive free test prepara- demonstrate your ability to communicate in English.
tion materials. A practice version of this test will be available on the
TOEFL Web site in July 2004. The TOEFL Academic
International Testing Locations Speaking Test, which provides practice for the speaking
PHONE Call the Regional Registration Center (RRC) for the portion of the exam, is available online now.
country in which you plan to test at least three busi-
ness days prior to requested test date. (See page 19
for RRC contact information.)
If you live OUTSIDE the United States and wish to test
WITHIN the United States, call 1-443-751-4862.
MAIL Complete the International Test Scheduling Form in
or FAX the Bulletin. Mail or fax to the RRC in the country
you plan to test in. Refer to the “Instructions” on the
scheduling form.
* American Samoa, Guam, Puerto Rico and U.S. Virgin Islands
TEST TAKERS WITH DISABILITIES
ETS is committed to serving test takers with disabilities by providing services and reasonable accommodations deemed appropriate
given the purpose of the test. Nonstandard testing accommodations are available for test takers who meet ETS eligibility criteria.
For more information and registration materials, please use one of the communication methods listed on page 5, or download the
materials from the Web site (www.ets.org/toefl).
TEST PREPARATION MATERIAL
After your registration for the TOEFL test has been processed, free practice materials will be mailed to you. It takes approximately
four weeks to receive this material. Consider this timing when registering to test.
The free test preparation material can also be downloaded from the TOEFL Web site at www.ets.org/toefl. Please visit the Web site
for additional information about the free material as well as other practice materials available for purchase.
ON THE TEST DAY
Computer-Based Paper-Based
Report to the test center at least 30 minutes prior to your Report to the test center no later than the time printed on
appointment. If you arrive late, you may not be admitted, your admission ticket. If you arrive late, you may not be
and your test fee will be forfeited. admitted, and your test fee will be forfeited.
ID requirements (page 9) ID requirements (page 9)
Test center procedures and regulations (page 10)
Test center procedures and regulations (page 10)
If you have a CBT voucher, take it to the test center.
The entire test session is approximately four hours long. The entire test session is approximately four hours long.
2004—05 TOEFL Bulletin www.ets.org/toefl TOEFL at a Glance \ 3
- ABOUT THE TOEFL TEST
®
The purpose of the TOEFL test is to evaluate the English proficiency The test has three sections:
of people whose native language is not English. In 2002-03, more Listening Comprehension—measures ability to understand
than 750,000 people registered to take the test. English as it is spoken in North America.
TOEFL scores are required for purposes of admission by more
than 4,400 two- and-four-year colleges and universities worldwide. Structure and Written Expression—measures ability to recognize
In addition, government agencies, scholarship programs, and language that is appropriate for standard written English.
licensing/certification agencies use TOEFL scores to evaluate Reading Comprehension—measures ability to understand non-
English proficiency. technical reading matter.
The test is offered in two formats: computer-based and paper-
The test that you take may include one or more questions that do
based. The computer-based test is offered in most parts of the world.
not count toward your score. These are new questions that help
In areas where access to the computer-based test is limited, the
ETS determine how such questions function under actual testing
paper-based version of the test is administered. This Bulletin contains
conditions.
information about both formats of the test.
Each section of the test has a time limit. The supervisor will tell
If you do not know which version of the test is offered in your
you when to start and stop each section. You may read or work only
country or area, refer to the computer-based test center lists on pages
on the section of the test you are told to work on. If you finish one
16-18. If your country or area is not listed, refer to the paper-based
section early, you may NOT go on to the next section, and you may
test center list on pages 20-21.
NOT go back to a section you have already worked on. Failure to
Every test center is open to all properly registered persons,
follow this rule will be considered cheating, and your scores will be
regardless of race, color, creed, or national origin.
canceled.
The Test of Written English (TWE®) is a 30-minute writing test
Computer-Based Test that is required of everyone taking the paper-based test. You will
write a short essay on the one topic printed in your TWE test book to
The computer-based TOEFL test (CBT) is offered year-round at insti-
demonstrate your ability to write in English. This includes the ability
tutional sites such as colleges and universities and at testing centers
to generate and organize ideas, to support those ideas with examples
operated by Prometric, a division of Thomson Learning.
or evidence, and to compose in standard written English in response
The computer-based TOEFL test has four sections, all of which
to an assigned topic. You will not need special knowledge of the
are mandatory at each administration.
topic. There is no separate fee for the TWE.
Listening measures the ability to understand English as it is spo- You will write your essay on a two-sided answer sheet attached to
ken in North America. This section tests comprehension of main your TOEFL answer sheet. When you are told to begin work, read the
ideas, supporting ideas, important details, and inferences. You will instructions and the essay question carefully. You must write only on
both see and hear the questions before the answer choices appear. the assigned topic. If you write an essay on a different topic, it will
Structure measures the ability to recognize language that is appro- not be scored. You will probably want to spend a few minutes think-
priate for standard written English. The language tested is formal, ing about the kind of essay you will write, and you may wish to make
rather than conversational. When topics have a national context, a few brief notes. The test supervisor will tell you where to make your
they refer to United States or Canadian history, culture, art, or lit- notes for the writing test. Plan to take at least 20 minutes to write
erature. However, knowledge of these contexts is not needed to your essay after you have read the instructions and made notes.
answer the questions.
Reading measures the ability to understand short passages
similar in topic and style to academic texts used in North
Web Resource Guide
American colleges and universities. You will read a variety of www.ets.org/toefl
short passages on academic subjects and answer several questions The official Web site of the TOEFL program has many resources you
about each passage. may find helpful.
Writing measures the ability to write in English on an assigned Sample TOEFL questions and a complete listing of TOEFL writing
topic. You must compose an essay in order to receive a total score. topics
Free online tutorial to help you get ready to take the computer-
Paper-Based Test based version of the test (how to scroll, how to use the mouse, and
The paper-based TOEFL test (PBT) is offered six times a year in spe- practice questions)
cific locations throughout the world (see test center list, pages 20- Free test preparation material
21). The test takes about 3 and 1/2 hours to complete. You will be Scoring information
given a test book and a paper answer sheet on which to record
Frequently asked questions
your responses.
4 \ About the TOEFL Test www.ets.org/toefl 2004—05 TOEFL Bulletin
- CONTACT INFORMATION
GENERAL INQUIRIES COMPUTER-BASED TESTING TEST PREPARATION MATERIALS/
REGISTRATION PUBLICATIONS
TOEFL Services
To schedule your testing appointment in Phone
Phone the United States, Guam, the U.S. Virgin 1-800-446-3319—United States, U.S.
1-877-863-3546—United States, U.S. Islands, Puerto Rico, and Canada, call the Territories,* Canada
Territories,* Canada test center directly or 1-800-GO-TOEFL (1- 1-609-771-7243—all other locations
1-609-771-7100—all other locations 800-468-6335). See pages 16-17. To schedule Monday–Friday
Monday–Friday your testing appointment elsewhere, see 8:00 a.m.–7:00 p.m., New York time
8:00 a.m.–8:00 p.m. New York time page 19 for addresses, phone numbers, and
Phones are busiest all day on Monday. fax numbers for the international Regional Mail
Registration Centers (RRCs). TOEFL Order Services
Mail Educational Testing Service
TOEFL Services PO Box 6161
Educational Testing Service PAPER-BASED TESTING REGISTRATION
Contact TOEFL Services. Princeton, NJ 08541-6161, USA
PO Box 6151
Princeton, NJ 08541-6151, USA
TEST QUESTION INQUIRIES SCORES AND/OR ADDITIONAL SCORE
Include the following: name, address, date REPORTS BY PHONE
of birth, test date, appointment confirma- CBT and PBT Administrations
tion number or registration number, and 1-888-TOEFL44—United States, U.S.
phone number (U.S. residents only). Allow Mail Territories,* Canada
4–6 weeks for a response. TOEFL Test Question Inquiries 1-609-771-7267—all other locations
42-N-208 1-609-771-7714 (TTY)
Fax Educational Testing Service
1-609-771-7500 Rosedale Road Available 6:00 a.m. to 10:00 p.m. New York
Registration forms cannot be faxed. Faxed Princeton, NJ 08541-0001, USA time, 7 days a week.
correspondence will be handled in the same
time frame as all other mail. Fax TEST CENTER COMPLAINTS
1-609-683-2600
Email For Computer-Based Tests
toefl@ets.org You must notify the test supervisor of a Educational Testing Service
problem or question before you leave the Computer-Based Testing Network Group
test site. You can then notify ETS (see Mail Stop 16-Z
TEST TAKERS WITH DISABILITIES page 11). Rosedale Road
Phone Princeton, NJ 08541, USA
1-866-387-8602—United States, U.S. EXPRESS COURIER DELIVERY Attention: TOEFL Complaints
Territories,* Canada TOEFL Services (25-Q-310)
1-609-771-7780—all other locations For Paper-Based Tests
Distribution and Receiving Center Educational Testing Service
TTY Number: 1-609-771-7714 225 Phillips Boulevard TOEFL Test Administration Services
Mail Ewing, NJ 08628-7435, USA PO Box 6163
TOEFL Disability Services Princeton, NJ 08541-6163, USA
Educational Testing Service Attention: TOEFL Complaints
PO Box 6054
Princeton, NJ 08541-6054, USA Fax
1-609-771-7710
Fax
1-609-771-7165
Email
stassd@ets.org
*American Samoa, Guam, Puerto Rico, and U.S. Virgin Islands
Visit the TOEFL Web site at
www.ets.org/toefl
for up-to-date information.
2004—05 TOEFL Bulletin www.ets.org/toefl Contact Information \ 5
- REGISTRATION INFORMATION
Fees for Tests and Services Refund Policy
US$130 TOEFL test (computer-based and paper-based tests) A partial refund of US$65 is available if you
US$40 Rescheduling fee (CBT only) canceled your CBT appointment no later than three business days
US$20 Reinstatement of canceled scores (CBT only) before your appointment
US$15 Additional score report requests (per recipient) are returning an unused CBT voucher
US$50 Essay/TWE rescore are returning an unused paper-based test admission ticket
US$25 Paper-based answer sheet rescore
To request a partial refund:
US$20 Fee for returned check or declined credit card
Complete the Refund Request Form on page 30.
Taxes will be added where applicable. Fees are subject to change Mail the form to TOEFL Services, Educational Testing Service
without notice. PO Box 6151, Princeton, NJ 08541-6151, USA.
If you have a CBT voucher or unused paper-based test admission
Payment Policies ticket, return it with the completed request form.
All test payments must be made in full, be dated within 90 days of the Your Refund Request Form must be received within 60 days after
date of receipt at the Regional Registration Center or ETS, have the your canceled appointment, voucher expiration date, or paper-
correct numeric and written dollar amount, and have appropriate based test date.
signature(s). Postdated checks will not be accepted.
Bank drafts, money orders, checks, and Eurochecks in U.S. dollars Refunds will be in U.S. dollars. Please allow 6-8 weeks for your
must be drawn on a bank in the United States and made payable to refund to be processed. Credit card accounts will be credited.
ETS-TOEFL. The bank name and its address should be preprinted
on the face of the check. Checks in Canadian dollars must be
drawn on a bank in Canada at the prevailing rate of the U.S. dollar
Computer-Based Registration
plus GST/HST/QST. By sending your check, be aware that you are CBT VOUCHER REQUEST
authorizing ETS at its discretion to use the information on your If you do not have a credit card or you do not want to give your cred-
check to make a one-time electronic debit from your account for the it card number over the telephone, you can complete a CBT Voucher
amount of your check; no additional amount will be added. If you do Request Form. Follow these steps:
not have sufficient funds in your account, an additional service fee of Fill in all the information on the form, which is in the center of
US$20 will be debited electronically from your account. Contact ETS this Bulletin.
to learn about other payment options if you prefer not to have your
check used in this way. Include credit card information (Discover, JCB, VISA, MasterCard,
Services may be withheld for nonpayment of fees. If you do not or American Express) or a money order or check payable to
submit the correct fee, your registration or request for service will ETS-TOEFL (see this page for payment policies and preferred
be returned. Scores will not be released if a payment is returned for forms of payment).
any reason. Mail the form and payment to Educational Testing Service,
Do not send cash or demand drafts. Receipts for bank checks or PO Box 6159, Princeton, NJ 08541-6159, USA, or use the envelope
money orders are not acceptable. The actual negotiable check or and label in this Bulletin.
money order must be sent with your request for service. In two to four weeks, you will receive a voucher number. You
can then schedule an appointment to take the CBT by using the
PREFERRED FORMS OF PAYMENT 16-digit voucher number. Do NOT call before you receive your
Credit card—VISA, MasterCard, Authorization voucher voucher. Vouchers are valid for one year from date of issue.
American Express, JCB, Bank draft (internationally) If you do not receive your CBT voucher, or if you have lost it,
or Discover call the appropriate number under “General Inquiries” on page 5.
Currencies listed on this
CBT voucher page MAKE A CBT APPOINTMENT BY USING A
Money order UNESCO coupons
International money order (internationally)
CREDIT CARD AND CALLING...
the test center directly (see pages 16-17) or 1-800-GO-TOEFL
ACCEPTABLE CURRENCIES (1-800-468-6335) if you plan to test in the United States, Canada,
Payments made in the following currencies must be made at the or a U.S. territory*
telegraphic transfer selling (TTS) exchange rate of the U.S. dollar 1-443-751-4862 if you live outside the United States and want to
equivalent. A check, money order, or Eurocheck payable in any of test at a center in the United States
these currencies must be drawn on a bank in the same country as the telephone number for the RRC for the country in which you
the currency. For example, a check written in Danish kroners must plan to test (see page 19 for the RRC for your area). You must call
be drawn on a bank in Denmark. at least three business days before you would like to test.
Australian dollar Euro Norwegian kroner 1-800-529-3590 TTY
British pound Hong Kong dollar Singapore dollar
Canadian dollar Japanese yen Swedish kroner
Danish kroner New Zealand dollar Swiss franc *American Samoa, Guam, Puerto Rico, and U.S. Virgin Islands
6 \ Registration Information www.ets.org/toefl 2004—05 TOEFL Bulletin
- REGISTRATION INFORMATION (continued)
To schedule by phone, you will need a valid credit card: VISA, When you fill in your date of birth, write it in this order: month,
MasterCard, American Express, JCB, or Discover. You will be given day, and year.
an appointment confirmation number. Be sure to write it down. You Use code list C on page 28 to complete item 3 and the Native
will also get a test date, reporting time, and test center address when Language Codes on page 15 to complete item 4.
you call. Look at the International Test Scheduling Form (center of
Bulletin) for the information you will be asked for when you call. Choose a test date. Be sure there is enough time for ETS to
process your registration form before the registration deadline
listed.
COMPLETE AN INTERNATIONAL TEST SCHEDULING FORM
If you are testing outside the United States, Canada, or a U.S. Use the test center list on pages 20-21 to select the center where
territory* and you do not want to schedule an appointment over you would like to test. Not all centers are open on all dates. You
the telephone... must select a center scheduled to be open on the date you plan
to test.
Fill in all the information on the International Test Scheduling
Form (center of Bulletin). Be sure to indicate two test center Fill in the center’s four-digit code number.
choices. Sometimes all the centers in a geographic area are filled before the
Include payment. (See page 6 for payment policies.) registration deadline date. Write in a second choice ONLY if you
are willing and able to test in another city, town, or area. Test date
Mail or fax the completed form to the RRC for your area (see assignment depends upon availability.
page 19). Follow the instructions given on the back of the form.
If you live within 200 kilometers (125 miles) of a center that is
You will be assigned a test date, time, and location based on the open on one or more test dates, you are expected to take the test at
information you provide. If no appointments are available, you will the established center on a date it is scheduled to be open.
be assigned to a date as close as possible to your choices. If your If the center you selected is filled and there is no other center
assigned test date does not meet your needs, contact the RRC within nearby, you have one of two choices:
24 hours of receipt of the letter notifying you of your appointment.
If you do not receive a confirmation of your appointment, you 1. You can test on the next available date that your center is sched-
must call the RRC at least three business days prior to your first- uled to be open. To do this, fill in circle #1 next to the words “the
choice appointment. If your choices are not in sequential order, you next available test date.”
must call the RRC at least three business days prior to the earliest 2. If you do not wish to test on any other date, fill in circle #2 next to
appointment choice. the words “a test payment refund.” If you choose this option, your
registration will not be transferred to another test date, but you
WALK-IN SCHEDULING will receive a refund of the total test payment and your registration
If you are testing in the United States, Canada, or a U.S. territory* will be canceled. Allow six to eight weeks to process your refund
ONLY: check. (Study material fees are not refundable.)
Go to a test center on the day you would like to test and see If you do not select either of the two options, TOEFL Services will
whether testing appointments are available. You are NOT guaran- refund your test fee.
teed an appointment. Unscheduled examinees are admitted on a
first-come, first-served basis. Sign and date the form. This means you agree to accept the condi-
tions presented in the Bulletin.
Take your CBT voucher, if you have one, or the appropriate pay-
ment. Mail the form in the appropriate envelope in the center of this
Be sure to take your valid passport or other acceptable form of Bulletin or mail it to
identification (see pages 9-10). TOEFL Registration Office
PO Box 6152
Princeton, NJ 08541-6152 USA
You may take the computer-based TOEFL test only once in
any calendar month, even if you took the test and canceled
your scores. For example, if you test in July, you must wait ONLINE REGISTRATION FOR CBT AND PBT
until August to take it again. If you test more than once in Test takers with VISA, American Express, JCB, MasterCard, or
a calendar month, your new scores will not be reported, Discover credit cards may also register for the test online. The Web
and your test fee will not be refunded. Violation of this site for the paper-based test is www.ets.org/toefl, and the registration
policy may also result in additional action being taken. deadlines are the same as the US/Canada deadlines shown on the
back cover. The Web site for the computer-based test is www.ets.org/
register.html. There is no additional charge for this service.
*American Samoa, Guam, Puerto Rico, U.S. Virgin Islands Refer to “Mail-in Registration” and “Test Center Changes” for more
information regarding test date and center assignment and
changes.
Paper-Based Registration
MAIL-IN REGISTRATION SCHEDULING HINTS FOR CBT AND PBT
Complete the registration form contained in the envelope in the Register early; test centers fill up quickly.
center of this Bulletin. Take the test as soon as possible so your scores will be received in
Use a black lead pencil, not a pen or marker. Print the infor- time to be considered with your application.
mation in the boxes and if you make changes, be certain to erase Appointments and admission tickets are not transferrable. You are
completely. not allowed to give your testing appointment to someone else.
Spell your name exactly as it is spelled on your identification docu-
ment. Use English letters. You will not be admitted if you do not have the proper identifica-
tion. See pages 9-10. The name you give when you register must
match the name on the identification document you will present at
the test center.
2004—05 TOEFL Bulletin www.ets.org/toefl Registration Information \ 7
- REGISTRATION INFORMATION (continued)
on the back of your admission ticket. You must write a department
TOEFL Admission Ticket code number so TOEFL Services can send your score report to the
ETS will mail you an admission ticket. If you have not received correct office. If you do not write a department code, your official
your ticket two weeks before the test date, call TOEFL Services score report may be sent to the institution’s undergraduate school.
(see “Contact Information,” page 5). For an agency or an institution that is not a college or university,
print 00 in the boxes for department code.
FRONT OF THE TOEFL TICKET
PHOTO FILE RECORD
Name Before you report to the test center, you must do the following:
When you receive your ticket, check to be sure your name is spelled Sign the photo file record.
exactly as you printed it on your registration form. If your name is Attach a recent photograph of yourself (taken within the last six
printed in English letters on the required identification document months) showing only your face and shoulders.
that you will present at the test center (see pages 9-10), your name Write your name, test date, registration number, and center num-
must be spelled the same way on your admission ticket. Also check ber on the back of your photograph before you glue it to the photo
the printing of your birth date, sex, and address. file record in case it becomes detached.
If changes are necessary, follow the directions on the ticket. You
must give the corrections to the supervisor on the day of the test. Trim your photograph so that it is no larger than 5 5 cm or
Name changes cannot be made. Only misspellings of your name no smaller than 3 3 cm. It cannot be larger than the
can be corrected. designated space.
If you correct an error in the printing of your name, birth date, or Glue or tape your photo to the form. Do NOT use staples.
sex, the test center supervisor must verify the change with the infor- Laminated copies and photocopies are not acceptable.
mation on your identification document. If the corrected information
is the same, the supervisor will sign the ticket. If the supervisor does IMPORTANT: If you do not receive an admission ticket, but have
not sign your ticket, the change will not be made. All corrections are official authorization from TOEFL Services to take the test, you must
subject to approval by TOEFL Services. Only address changes will be still take a recent photograph and the required identification to the
accepted after the test date. test center. The supervisor will give you a photo file record form to
complete at the center.
You must give the supervisor a recent photograph or your scores
NOTE: Do NOT return the ticket; you will need it at the test center. will not be reported. The photograph you attach to your photo file
After the test, the supervisor will collect tickets with corrections. record must be clear enough so there is no doubt about your identity.
Your face in the photo must show you as you will look on the day of
the test, for example, with the same hairstyle, with or without a
Registration Number beard.
The photograph attached to your photo file record will be printed
Your registration number will be printed on your ticket. Keep the on your examinee’s score record and, in most instances, on the offi-
number in a safe place. You must have it if you write to TOEFL cial score records sent to institutions.
Services.
BACK OF THE TOEFL TICKET NOTE: If you fail to submit a photo file record, your scores may not
be reported.
Institution and Department Codes
You may have official score reports sent directly to four institutions if
you mark and correctly grid their code numbers and department TEST CENTER CHANGES
numbers on your answer sheet.* Therefore, it is very important that If you are unable to go to the assigned center, you may go to another
you accurately complete area 3 on your admission ticket using Lists test center on the date printed on your admission ticket, but there is
A and B on pages 22-28. no guarantee that space or test materials will be available for you to
If you are applying to an institution that is not listed, contact the take the test. Do not telephone or go to the test center before the day
institution and ask for its ETS/TOEFL code number, or you can ask of the test.
TOEFL Services for the code number. You must have this informa- If you are admitted to the new test center, you must change the
tion before the test date so you can enter the code number on your test center number that is printed on your admission ticket and your
answer sheet. photo file record. The admission ticket must be given to the test cen-
If you do not have code numbers, you will have to complete a ter supervisor at the end of the test.
TOEFL Score Report Request Form and pay the required fee (see
page 31). RESCHEDULING OR CANCELING
If you are applying as an undergraduate student (that is, you have
finished secondary school but have not completed your studies for a Computer-Based Test
bachelor’s degree), print 00 in the boxes for department code on the If you are testing in the United States, Canada, or a U.S. territory,*
back of your admission ticket. Your score report will be sent to the go to www.ets.org/register.html or call the test center directly or
undergraduate admissions office. 1-800-GO-TOEFL (1-800-468-6335) no later than three business
If you are applying for graduate study (that is, you have already days before your appointment.
earned a bachelor’s degree at a college or university), look at List B:
Department Codes (page 28). Find the name of the department in If you are testing outside the United States, Canada, or a U.S. terri-
which you plan to study and then write the code number. If your tory,* go to www.ets.org/register.html or call the RRC no later
department is not listed, write 99 in the boxes for department code than three business days before your appointment for a permanent
center. The RRC must receive payment prior to rescheduling your
*If you are sponsored by an institution or agency and have given your permission
to TOEFL Services, the institution or agency will also receive a copy of your official
*American Samoa, Guam, Puerto Rico, U.S. Virgin Islands
score report.
8 \ Registration Information www.ets.org/toefl 2004—05 TOEFL Bulletin
- REGISTRATION INFORMATION (continued)
appointment. Appointments cannot be rescheduled beyond one If you do not cancel or reschedule, your full test fee will be forfeit-
year of the original appointment date. ed. You will be charged US$40 if you reschedule. You must provide
When you cancel a CBT appointment with Prometric Testing your appointment confirmation number and the full name you
Service or an RRC (at least three business days prior to the test used to make an appointment when you call.
date), you must then notify TOEFL Services of the cancellation Paper-Based Test
by submitting a Refund Request Form (page 30) or calling
TOEFL Services for the refund to be processed. You may not change your test date or cancel your registration. If
you do not take the test and do not wish to register for another
date, you may apply for a partial refund (see “Refund Policy” on
page 6).
ON THE TEST DAY
Identification (ID) Admittance to the test center does not imply that your form of
identification is valid or that your scores will be reported. All
Requirements reported cases of questionable identification are subject to review
How to use this information: All test takers must read Part 1. and approval by the ETS Office of Testing Integrity.
Depending on whether you will be testing within or outside your
country of citizenship, you must also read either Part 2 or Part 3,
Secondary Identification Documents
If your primary identification, specified in Part 2 or Part 3, is
as appropriate.
missing either a photo or a signature, you must present one of the
following secondary IDs in addition to your primary ID. Secondary
All test takers in Bangladesh, India, and Pakistan must use valid IDs that can be used to meet the photograph and/or signature
passports as their ID documents. requirements are
a government-issued identification document that has not
Part 1: Information for ALL Test Takers expired including but not limited to passport, driver’s license,
state identification, national identification, or military identifica-
You must have acceptable and valid ID to be admitted to a test tion. (There are some exceptions: see “Unacceptable Identification
center. Identification requirements are strictly enforced. It is Documents” below.)
your responsibility to read and understand the instructions
student ID
and requirements.
confirmation of identity letter from your educational institution.
If you arrive at the test center without the required identification, (A sample letter is available on the TOEFL Web site.) The letter
the test center administrator will not admit you, you cannot test, must contain your name and date of birth; a recent, recognizable
and you will forfeit your test fee. photograph; your signature; the name of your school; and the date
When scheduling your appointment or completing your registra- issued. It must be typed on the original letterhead of the educa-
tion form, you must use exactly the same name that appears on tional institution you attend(ed), and the signature of the school
the primary identification document you will present at the test official and the school seal must overlap your photograph. A letter
center. If the name shown on your primary identification does not of identity is valid for only one year after the date issued.
match the name on your appointment record, you will not be per- Unacceptable Identification Documents
mitted to test.
any expired ID international driver’s license
Only misspellings of your name can be corrected at check-in— draft classification card international student ID
NAME CHANGES WILL NOT BE MADE. If your name has
changed for any reason, including marriage, you still must present credit card of any kind notary-prepared letter or document
primary identification in the name under which you made the Social Security card employee identification card
appointment, or you will not be permitted to test. learner’s permit or any temporary identification document
If the test center administrator questions the ID you present, you If You Cannot Meet the Specified ID Requirements or If You Have
will be required to present additional proof of identity. If positive Questions About ID, you must contact the ETS Office of Testing
confirmation cannot be made, you may be refused admission to Integrity (1-609-406-5430, fax: 1-609-406-9709, or email:
the test center and will forfeit your test fee. TSReturns@ets.org) before you complete your registration form or
Test center personnel will check your identification before assign- schedule an appointment to test. If you do not contact the Office of
ing you a seat at the test center and, for CBT, you will be asked Testing Integrity before scheduling your appointment and are not
to sign the test center log. The administrator will check your sig- admitted to the test, you will forfeit your test fee.
nature to verify that you are the person in your photo identifica-
tion. The administrator will repeat this procedure before and after
all breaks.
2004—05 TOEFL Bulletin www.ets.org/toefl Registration Information \ 9
- ON THE TEST DAY (continued)
Part 2: If Testing WITHIN Your Country of Citizenship You must take your admission ticket, your signed photo file
record with a recent photo, and acceptable photo identification
You must present ONE of the following primary identification docu- (see page 8) with you on the testing day. Your admission ticket
ments: will have a registration number printed on it. When writing to
passport with photograph and signature TOEFL Services, be sure to include this number.
driver’s license with photograph and signature To guarantee space, you should take the test at the center printed
on your admission ticket.
state identification with photograph and signature
Report to the test center no later than the time printed on your
national identification with photograph and signature admission ticket. No one will be admitted after test materials have
been distributed.
military identification with photograph and signature
If your primary ID does not contain your signature, you must
either sign the document or present an additional ID from the list of Test Center Procedures
secondary identification documents (see Part 1). The secondary ID and Regulations
must contain a recent, recognizable photograph and your signature.
FOR BOTH COMPUTER-BASED AND PAPER-BASED TESTS
Part 3: If Testing OUTSIDE Your Country of Citizenship On Test Day
You MUST PRESENT YOUR PASSPORT as your primary identifica-
tion document (citizens of European and Schengen Zone countries, Dress so that you can adapt to any room temperature.
see special requirements below). If you do not meet this requirement, Test centers do not have large waiting areas. Friends or relatives
ETS may automatically cancel your test scores. who accompany you to the test center will not be permitted to wait
If your passport is not written in English language letters, you in the test center or be in contact with you while you are taking
must also present an additional ID from the list of secondary identifi- the test. Except for ETS-authorized observers, visitors are not
cation documents (see Part 1) that contains a recent, recognizable allowed in the testing room while testing is in progress.
photo and is in English.
If your passport does not contain your signature, you must either ID verification at the test center may include thumbprinting,
sign your passport or present an additional ID from the list of secon- photographing, videotaping, or other form of electronic ID
dary identification documents. confirmation. If you refuse to participate, you will not be
U.S. military personnel may present their U.S. military ID cards permitted to test, and you will forfeit your test fee. This is in
for admission to test centers. If a military ID card does not contain a addition to the requirement that you must present acceptable and
signature, a secondary ID is required. valid identification.
European Union/Schengen Zone Countries Other than ID, personal items are not allowed in the testing room.
If you are taking the test within a European Union or Schengen Zone Before the test, you will be assigned a locker or receive instruc-
country outside your own, you may use your valid national or tions from test center staff regarding where you must deposit
European identity card if you have one. The card you present must items such as cell phones, pagers, handbags, and study materials.
contain a recent, recognizable photograph, your date of birth, and You may also be asked to empty your pockets. Storage space is lim-
your signature. If your form of identification is not in English lan- ited, so plan accordingly. You may not have access to your personal
guage letters and the test administrator cannot read the language items during the test or break.
in which it is written, you may not be allowed to test. If your official Test centers assume no responsibility for candidates’ personal
ID does not contain your signature, you must present an additional belongings.
document from the list of secondary identification documents (see
Part 1) that does contain your signature. The test administrator/supervisor will assign you a seat.
On occasion, weather conditions or other circumstances beyond
Admission to the Test Center the test administrator’s or ETS’s control may require a delayed
start or the rescheduling of your test appointment. In the event
COMPUTER-BASED TEST that a technical problem at the test center makes it necessary to
cancel your test session, or if it is later determined that your
When you go to the test center, you must have scores could not be reported, you will be offered the opportunity to
retest free of charge or receive a full refund of the original test fee.
official photobearing identification (see pages 9-10). Your identifi- In addition, you may seek reimbursement from ETS for the rea-
cation will be checked before you are admitted. The name given sonable and documented expenses (for yourself only) associated
when making your appointment must match the name on the with traveling to the test center, even though technical problems
identification document you will present at the test center. are generally not the fault of ETS. To request reimbursement,
appointment confirmation number. This will be given to you when please contact ETS (see page 5) with the following information
you schedule your appointment. within 30 days of your original test date: your name, date of birth,
mailing address, daytime telephone number, email address, origi-
CBT voucher if you have one nal test date and registration or CBT appointment number, and a
Be prepared to select the institutions to which you would like your brief description of what occurred at the test center. ETS will
scores sent. determine the appropriateness of the request. Approved reimburse-
ments will be made in U.S. dollars.
PAPER-BASED TEST
FOR COMPUTER-BASED TESTS ONLY
You must be properly registered to be admitted to the test center.
You cannot use a canceled check as proof of registration. The following procedures and regulations apply during the entire
test session, which begins at sign-in, ends at sign-out, and
includes breaks.
10 \ On The Test Day www.ets.org/toefl 2004—05 TOEFL Bulletin
- ON THE TEST DAY (continued)
If you requested and received an authorization voucher from ETS, You may not mark or underline words in the test book or make
you must take it with you to the test center. notes in the test book or on the answer sheet.
You will be required to write (not print) and sign a confidentiality At the conclusion of the test you will be required to return your
statement at the test center. If you do not complete and sign the test book and answer sheet to the test supervisor. These materials
statement, you cannot test and your fees will NOT be refunded. are the property of ETS.
You will be required to sign the test center log before and after the There is no scheduled break during the TOEFL/TWE test. If you
test session and any time you leave or enter the testing room. must leave the testing room, you are required to give the supervi-
sor your identification document(s) before you leave the room.
Your picture will be taken and will be reproduced on your score You will not be permitted to make up the time you lose.
report and at your testing station. Be sure the correct photograph
is displayed on your assigned testing station.
You must answer at least one question in each section and write an Although tests are administered under strict supervision and security
essay every time you take the test to receive an official score measures, testing irregularities may sometimes occur. Please contact
report. ETS as soon as possible to report any observed behavior that may
lead to an invalid score—for example, someone copying from
You must compose an essay, and if you choose to handwrite it, you
another test taker, taking a test for someone else, having access to
must write it on the TOEFL CBT Handwritten Essay Form. If you
write on anything but the form, your essay will not be scored. test questions before the exam, or using notes or unauthorized aids.
Time will not start until you have received your essay form. All information will be held in strictest confidence.
Phone: 1-800-353-8570 *
DO NOT click on Next and Confirm until you have finished typing Fax: 1-609-406-9709
or writing your essay. Email/Internet: TSReturns@ets.org
Scratch paper is provided following the break to aid you in organ-
izing your essay. Scratch paper and note taking are not permitted
during the Listening and Structure sections. If you decide to hand- DISMISSAL FROM A TEST CENTER
write your essay, writing material will be provided. Once the time
has ended for the essay section, you must stop writing and hand in A test administrator/supervisor is authorized to dismiss you from a
your essay. All scratch paper must be returned to the test center test session and/or your scores may be canceled by ETS for violations
administrator. such as, but not limited to, the following:
There will be a mandatory five-minute break midway through attempting to take the test for someone else or having someone
the testing session. If you exceed the time allotted, you may be else take the test for you
dismissed or your score may be canceled. failing to provide acceptable identification
If you need to leave your seat at any time other than the break, obtaining improper access to the test, a part of the test, or infor-
raise your hand; timing of the section will not stop. mation about the test
If at any time during the test you have a problem with your com- using a telephone or cellular phone during the test session or dur-
puter, or for any reason need the administrator, raise your hand. ing breaks
Testing premises are subject to videotaping. using any aids in connection with the test, such as mechanical
pencils, pens, pagers, beepers, calculators, watch calculators,
FOR PAPER-BASED TESTS ONLY books, pamphlets, notes, rulers, highlighter pens, stereos or radios
The following procedures and regulations apply during the entire test with headphones, telephones, cell phones, watch alarms (including
session, which begins when you are admitted to the test center and those with flashing lights or alarm sounds), stop watches, diction-
ends when you leave the test center. aries, translators, and any hand-held electronic or photographic
devices
Supervisors will not honor requests for schedule changes.
creating a disturbance (disruptive behavior in any form will not be
Take your admission ticket and photo ID to the test center. You tolerated; the test administrator/supervisor has sole discretion in
must submit a completed photo file record or your scores will not determining what constitutes disruptive behavior)
be reported.
attempting to give or receive assistance—or otherwise communi-
Take 3 or 4 sharpened soft-lead (No. 2 or HB) pencils and a good cate in any manner with another person about the content of the
eraser. Pencils and erasers will not be supplied at the center. test during the administration, during breaks, or after the test
No test taker will be admitted after test materials have been removing or attempting to remove test content from the test cen-
distributed. ter. Under no circumstances may test content or any part of the
test content be removed, reproduced, and/or disclosed by any
Paper of any kind is not permitted in the testing room. means (e.g., hard copy, verbally, electronically) to any person or
You must have the supervisor’s permission to leave the room entity
during the test. Any time lost cannot be made up. tampering with a computer
You may wish to pace yourself with your own watch, but the attempting to remove scratch paper from the computer-based
supervisor is the official timekeeper. You will not be permitted to testing room
continue the test or any part of it beyond the established time
limit. Watch alarms and clocks on cell phones are not permitted.
*United States, Canada, American Samoa, Guam, Puerto Rico, U.S. Territories
2004—05 TOEFL Bulletin www.ets.org/toefl On The Test Day \ 11
- ON THE TEST DAY (continued)
taking a weapon or firearm into the test center referring to, looking through, or working on any test, or test sec-
tion, when not authorized to do so, or working after time has
taking food, drink, or tobacco into the testing room been called
leaving the test center vicinity during the test session or during failing to follow any of the test administration regulations con-
breaks tained in this Bulletin, given by the test administrator/supervisor,
leaving the testing room without permission or specified in any test materials
taking excessive or extended unscheduled breaks during the test ETS reserves the right to take all action—including, but not
session. Test center supervisors are required to strictly monitor limited to, barring you from future testing and/or canceling your
unscheduled breaks and report test takers who take excessive or scores—for failure to comply with test administration regulations or
extended breaks. the test administrator/supervisor’s directions. If your scores are can-
celed, they will not be reported, and your fees will not be refunded.
SCORES & SCORE REPORTS
Examinee’s Score Record/Official The following is an example of what you might see when viewing
scores at the CBT Center.
Score Reports
Listening 22
The TOEFL test payment entitles you to one printed examinee’s score
record and up to four official score reports that ETS will send directly Structure/Writing 3-23
to the institutions or agencies you designate either on your PBT Reading 22
answer sheet or, for CBT, at the test center on the day you test. TOTAL 157-223
ETS will send the examinee score record to you at the most In this example, your final total score would be somewhere between
recent address you provided. If the postal service returns your score 157 and 223. After viewing your scores on screen, you can choose to
record as being undeliverable, TOEFL Services will send it again only report them or to cancel them. (See “Canceling Your Scores” page 13,
if there is a new address on file. Therefore, if your address changes for additional information.)
after you take the test, please contact TOEFL Services (see “Contact At the end of your test, you will see on the computer screen a list
Information,” General Inquiries). of institutions and instructions about how to select them (the list is
also in the Bulletin). For institutions in the United States, you will
TEST RESULTS CANNOT BE GIVEN ANY SOONER THAN need to know the name of the state in which the institution is locat-
INDICATED ON THIS PAGE OR SENT BY ANY OTHER METHOD ed. If you do not see the institution you would like to designate to
THAN REGULAR U.S. MAIL. receive an official score report, ask the test center administrator for a
SCORES MORE THAN TWO YEARS OLD CANNOT BE Score Report Request Form. Complete the form and return it to the
REPORTED OR VERIFIED. test administrator before you leave the test center. If you do not
select institutions on the test day, you must pay US$15 per institu-
COMPUTER-BASED TEST tion to have scores sent at a later date.
For the computer-based test, you will receive four scale scores:
Listening (0-30), Structure/Writing (0-30), Reading (0-30), and a
total score (0-300). The essay score, on a scale of 1 to 6, will also be NOTE: Test centers do not provide receipts or printed scores for
shown separately. (An essay is rated 0 if it contains no response; the test.
merely copies the topic; is off topic; is not written in English; or
consists only of keystrokes.)
Your scores are based on your performance on the questions pre- PAPER-BASED TEST
sented, the difficulty of those questions, and the number of questions
you answered. More credit is given for correctly answering a hard For the paper-based test, your score report will show three section
question than for correctly answering an easy one. scale scores and a total scale score. Each correct answer counts
NOTE: You must answer at least one question in each section equally toward the score for that section. There is no penalty for
and write an essay every time you take the test to receive an official wrong answers. The total number of correct answers is called the
score report. “raw score.” (NOTE: Some questions in the test may not count
Your score from the Structure section is combined with your toward the section or total scores.)
essay rating to form the Structure/Writing scale score. The raw score for each section is converted by statistical means to
ETS will send an examinee score record to you and official score a number on what is called the TOEFL test scale. The TOTAL paper-
reports to institutions approximately two weeks after you take the based test score is reported on a scale that ranges from 310 to 677.
test if you compose your essay on the computer. If you handwrite The TWE score is reported separately, on a scale of 1 to 6. A score
your essay, your scores will be mailed approximately five weeks after between two points on the scale (for example, 5.5, 3.5) can also be
the test date. reported.
You will be able to view your scores on the computer screen
immediately following the test. You will see your complete scores for ETS will send an examinee score record to you and official score
Listening and Reading; however, your Structure/Writing and total reports to institutions indicated on your answer sheet approxi-
scores will be shown to you as score ranges because your essay will mately five weeks after you take the test. Please see the back cover
not yet have been read and rated. The printed score report that is for score report mailing dates. You will need to know the four-digit
mailed to you will contain all of the final section scores as well as code number for the institutions you would like to receive an offi-
your total score and essay rating. cial score report. These code numbers are in the Bulletin, or you
12 \ On The Test Day www.ets.org/toefl 2004—05 TOEFL Bulletin
- SCORES & SCORE REPORTS (continued)
can contact the institution directly before the test date. If you do
not select institutions on your answer sheet, you must pay US$15 NOTE: TOEFL and TWE scores are measurement information and
per institution to have scores sent at a later date.
are subject to all restrictions on release of information indicated
Test results will be mailed two or three weeks later to examinees in this Bulletin. They are not the property of the examinee.
whose answer sheets are not completed properly or whose answer
sheets arrive late at TOEFL Services.
The information contained in the TOEFL/TWE test files is the
If you have not received your score record seven weeks after the test same as the information printed on your examinee’s score record.
date, contact TOEFL Services (see “Contact Information,” General
Inquiries).
Rescoring
See the TOEFL/TWE Rescoring Request Form (page 29) for details.
Canceling Your Scores
Although you will have the option of canceling your scores after the
test, you should consider very carefully before doing so. Your scores
Scores by Phone
will be reported to institutions only if you request that they be. If you If you would like to know your scores on the same day they are
do cancel your scores, they will not be reported to you or to any mailed, you can get them by phone through this service.
institutions, and no refund will be made. You will need
If you cancel your CBT scores and you decide within 60 days that
you would like to have them reinstated, you may call, fax, or mail a a touch-tone telephone
written request to TOEFL Services (see page 5 for contact informa-
tion). The fee for CBT score reinstatement is US$20. Your request your 16-digit appointment number or your 7-digit paper
should include your name, date of birth, daytime phone number, registration number
appointment number, and payment (see “Preferred Forms of a valid American Express, Discover, JCB, MasterCard, or VISA
Payment” and “Payment Policies,” page 6). Scores will be reinstated credit card (account number and expiration date)
and reported to you in approximately two weeks.
Canceled paper-based scores cannot be reinstated and reported at your test date
a later date. If you wish to take the test again, you must complete a your date of birth
new registration form and submit it with another test payment.
The fee to hear your scores by phone is US$10.
To cancel your paper-based test scores, you must either You may call between 6 a.m. and 10 p.m. New York time, seven
days a week. You will receive a charge on your telephone bill if you
complete the score cancellation section of your answer sheet, or call the “609” number. To be sure your request is completed, wait for
after the test, contact TOEFL Services. TOEFL Services must confirmation before hanging up.
receive your request to cancel your scores no later than seven days
after the test date printed on your admission ticket. You may not
cancel your scores after receiving your score report.
NOTE: You cannot cancel your score for one section of a test and
have the scores for the remaining sections reported. Once canceled, 1-888-TOEFL44
your scores will not be reported to you or to any institution, and you (1-888-863-3544)
will not receive a refund of your test payment. The TOEFL program (from United States, Canada,
deletes canceled scores from your permanent record. American Samoa, Guam,
U.S. Virgin Islands, and Puerto Rico)
OR
Ordering Additional Official Score 1-609-771-7267
(all other locations)
Reports 1-609-771-7714 TTY
TOEFL services will send official score reports to institutions other (for hearing impaired only)
than those you indicated on the day of the test for a fee. Additional
score reports can be requested by completing the TOEFL Score
Report Request Form (in the Bulletin) or by using the scores-by- Check the dates below to find out when paper-based scores will be
phone service. You will receive an acknowledgment confirming that available by phone.
your official score reports were mailed.
Please be aware that you cannot change or delete a designated Paper-Based Scores Available
institution after you have made your request. Test Dates by Phone
August 21, 2004 September 22, 2004
By mail - The TOEFL Score Report Request form will be returned October 16, 2004 November 17, 2004
to you if you do not include complete and accurate information as November 20, 2004 December 22, 2004
well as the correct fee. Scores will be mailed to institutions within January 15, 2005 February 16, 2005
two weeks after ETS receives your request. March 11, 2005 April 13, 2005
By phone - ETS will mail your score reports to your designated May 14, 2005 June 15, 2005
institutions approximately four days after you call.
2004—05 TOEFL Bulletin www.ets.org/toefl Scores & Score Reports \ 13
- SCORES & SCORE REPORTS (continued)
Additional Score Reports by Phone ACCEPTABLE TWE SCORES
There are no passing or failing scores, as such, on the TWE test. Each
ETS will mail score reports to your designated institutions approxi- institution determines for itself whether to use TWE score informa-
mately four working days after you call. You will receive an acknowl- tion in conjunction with TOEFL score information and what score
edgment confirming your official score reports were sent. ranges are acceptable. To learn how scores are interpreted, contact
the institutions that have received your test results.
TO ORDER ADDITIONAL SCORE REPORTS, YOU WILL NEED
a touch-tone telephone TEST SCORE DATA RETENTION
Individually identifiable TOEFL test scores are retained in a database
your 16-digit appointment confirmation number or your 7-digit for only two years. After two years, all information that could identify
paper registration number an individual is removed. If you took the TOEFL test more than two
a valid American Express, Discover, JCB, MasterCard, or VISA years ago, you will have to take the test again to have the scores sent
credit card (account number and expiration date) to you, an institution, or an agency.
your test date CONFIDENTIALITY OF TOEFL SCORES
your date of birth The TOEFL program recognizes the right of examinees to privacy
with regard to information that is stored in data or research files held
four-digit institution codes (see List A in the Bulletin) by Educational Testing Service and the program’s responsibility to
protect information in its files from unauthorized disclosure. ETS or
two-digit department code (see List B in the Bulletin) its authorized representative may share examinee score data with
The fee for additional score reports is US$12 per call and US$15 institutions or agencies for verification purposes.
for each score recipient request. To request reports for more than six TOEFL test score data and essay responses that may be used at
score recipients, you will need to call again. any time for informational, research, statistical, or training purposes
Various operational or logistical difficulties may delay the report- are not individually identifiable.
ing of scores. Score reports are mailed within two or five weeks after Information retained in TOEFL records is the same as the infor-
the test date from the United States. Some score reporting may take mation printed on the examinee’s score record and on the official
longer due to difficulties with local mailing conditions or computer score reports. Official score reports will be sent only to those institu-
transmission problems. tions or agencies designated by the examinee on the day of the test,
on a Score Report Request Form submitted at a later date, or other-
wise specifically authorized by the examinee.
NOTE: TOEFL scores are measurement information and are subject Scores are not to be released by institutional recipients without
to all restrictions on release of information indicated in this Bulletin. the explicit permission of the examinee.
They are not the property of the examinee. Scores more than two
years old cannot be reported or verified.
Your score record and the documents you complete that are retained
at ETS (for example, your photo file record) may be released to
third parties, such as government agencies or parties to a lawsuit, if
Other Score-Related Information requested pursuant to a subpoena.
SCORE VERIFICATION
Institutions are advised to request official verification of any test TEST QUESTION INQUIRIES
scores sent to them directly by examinees. If you send your exami- Language specialists prepare TOEFL test questions. These specialists
nee’s score record to an institution and there is a difference between follow careful, standardized procedures developed to ensure that all
the official scores recorded at ETS and those on the score record you test material is of consistently high quality. Each question is reviewed
provided, the institution will be requested to send ETS a copy of the by several members of the ETS staff. The TOEFL Committee of
score record. At the written request of an official of the institution, Examiners, an independent group of professionals in the fields of
ETS will report the official scores, as well as any previous scores linguistics, language testing, and language teaching that reports to
recorded for you within the last two years. ETS or its authorized rep- the TOEFL Board, is responsible for the content of the tests.
resentative will also provide information about your scores at the After test questions have been reviewed and revised as appropri-
request of an institution or agency that has a copy of your examinee’s ate, they are selectively administered in trial situations and assem-
score record. bled into test pools. The test pools are then reviewed according to
established ETS and TOEFL program procedures to ensure that all
possible versions of the test are free of cultural bias. Statistical analy-
NOTE: The information in your TOEFL record is the same as the ses of individual questions, as well as simulated versions of the com-
information printed on your examinee’s score record. plete tests, ensure that all items provide appropriate measurement
information.
Although ETS employs extensive quality control checks through-
ACCEPTABLE TOEFL SCORES out the development of test questions and the preparation of final
Each institution that requires TOEFL scores decides for itself what tests, typographical errors or flaws in questions may occasionally
scores or ranges of scores are acceptable. These requirements vary occur. If you suspect a problem and want to question a test item for
from institution to institution, depending on such factors as your any reason, notify the test supervisor before you leave the test site.
field of study, your level of study (graduate or undergraduate), You may also write to TOEFL Test Question Inquiries 42-N-208,
whether you will be a teaching assistant, and whether the institution Educational Testing Service, Rosedale Road, Princeton, NJ 08541-
offers special courses in English as a foreign or second language. 0001, USA, or send a fax to 1-609-683-2600 immediately after taking
There is no specific passing or failing score. the test. Please include the name of the test, the test date, the name
If you have questions about how your scores have been used or of the center where the test was taken, and, if possible, the number of
interpreted, contact the institutions or agencies directly. the test item being questioned.
14 \ Scores & Score Reports www.ets.org/toefl 2004—05 TOEFL Bulletin
- SCORES & SCORE REPORTS (continued)
If you have a complaint about the testing facilities or the supervi- MISCONDUCT
sor, write to TOEFL (see “Test Center Complaints,” page 5) within When ETS or test center personnel find that there is misconduct in
three days after the test date. Be sure to give the date of the test, the connection with a test, the test taker may be dismissed from the test
name of the test center, and the city and country in which you tested. center, or ETS may decline to score the test or may cancel the test
score. Misconduct includes, but is not limited to, noncompliance
ETS Score Cancellation Policy with the “Test Center Procedures and Regulations” found on page 10
of this Bulletin.
Educational Testing Service strives to report scores that accurately
reflect the performance of every test taker. Accordingly, ETS’s stan- PLAGIARISM
dards and procedures for administering tests have two primary goals: ETS reserves the right to cancel the scores of test takers when, in
giving test takers equivalent opportunities to demonstrate their abili- ETS’s judgment, there is evidence that an essay includes, for exam-
ties, and preventing any test takers from gaining an unfair advantage ple, text or ideas that are substantially similar to that found in other
over others. To promote these objectives, ETS reserves the right to TOEFL essays or quotations or paraphrasing, without attribution, of
cancel any test score when, in ETS’s judgment, a testing irregularity language or ideas from published sources. Such essays do not
occurs, there is an apparent discrepancy in a test taker’s identifica- reflect the independent compositional writing skills that the test
tion, the test taker engages in misconduct, the test taker attempts to seeks to measure.
use the printed work or ideas of others as their own in the essay sec-
tion of the test, or the score is invalid for another reason. Reviews of
scores by ETS are confidential. When, for any of the above reasons, INVALID SCORES
ETS cancels a test score that has already been reported, it notifies ETS may also cancel scores if, in its judgment, there is substantial
score recipients that the score has been canceled, but it does not evidence that they are invalid for any other reason. Evidence of
disclose the reason for cancellation except when authorized to do so invalid scores may include, without limitation, discrepant handwrit-
by the test taker and in certain group cases. ing, unusual answer patterns, and inconsistent performance on dif-
ferent parts of the test. Before canceling scores pursuant to this
paragraph, ETS notifies the test taker in writing about its concerns,
TESTING IRREGULARITIES gives the test taker an opportunity to submit information that
“Testing irregularities” refers to problems with the administration of addresses ETS’s concerns, considers any such information submitted,
a test. When testing irregularities occur, they may affect an individual and offers the test taker a choice of options. The options include vol-
or groups of test takers. Such problems include, without limitation, untary score cancellation, a free retest, or arbitration in accordance
administrative errors (such as improper timing, improper seating, with ETS’s standard Arbitration Agreement. In addition, the test
defective materials, and defective equipment); improper access to test taker is sent a copy of the booklet Why and How Educational
content; and other disruptions of test administrations (such as natu- Testing Service Questions Test Scores, which explains this process
ral disasters and other emergencies). When testing irregularities in greater detail. (This booklet is available to any test taker at any
occur, ETS may decline to score the test or may cancel the test score. time on request.)
When in ETS’s judgment it is appropriate to do so, ETS gives affected
test takers the opportunity to take the test again as soon as possible
without charge. NOTE: For paper-based testing, the retest option is available only
to test takers in the United States and Canada. The arbitration
IDENTIFICATION DISCREPANCIES option is available only for tests administered in the United States.
When, in ETS’s judgment or the judgment of test center personnel,
there is a discrepancy in a test taker’s identification, the test taker
may be dismissed from the test center; in addition, ETS may decline
to score the test or may cancel the test score.
NATIVE LANGUAGE CODES
101 Afrikaans 325 Dong 328 Indonesian 375 Madurese 461 Portuguese 376 Thai
405 Albanian 419 Dutch 450 Italian 156 Malagasy 355 Punjabi 379 Tibetan
107 Amharic 116 Efik-lbibio 331 Japanese 345 Malay 464 Romanian 179 Tigrinya
501 Arabic 422 English 332 Javanese 346 Malayalam 467 Russian 622 Tongan
401 Armenian 425 Estonian 335 Kannada 159 Malinke-Bambara- 616 Samoan 625 Trukese
301 Assamese 119 Ewe (Kanarese) Dyula 372 Santali 382 Tulu
402 Azeri 504 Farsi (Persian) 121 Kanuri 455 Maltese 470 Serbo-Croatian 484 Turkish
403 Bashkir 601 Fijian 338 Kashmiri 348 Marathi 166 Sesotho 483 Turkmen
404 Basque (Euskara) 428 Finnish 339 Kazakh 607 Marshallese 167 Setswana 182 Twi
408 Belarusian 434 French 310 Khmer 162 Mende 170 Shona 368 Uighur
111 Bemba 122 Fula (Peulh) 142 Kikuyu 362 Minangkabau 360 Sindhi 487 Ukrainian
305 Bengali 436 Galician 123 Kinyarwanda 341 Mongolian 361 Sinhala 628 Ulithian
113 Berber 151 Ganda (Luganda) 149 Kirundi 128 Moré 169 Siswati 385 Urdu
302 Bhili 437 German 352 Konkani 608 Nauran 473 Slovak 495 Uzbek
303 Bikol 438 Georgian 340 Korean 351 Nepali 474 Slovenian 388 Vietnamese
407 Bulgarian 440 Greek 342 Kurdish 456 Norwegian 173 Somali 185 Wolof
307 Burmese 201 Guarani 359 Kurukh (Oraon) 131 Nyanja 478 Spanish 178 Xhosa
317 Buyi 320 Gujarati 604 Kusaiean 353 Oriya 364 Sundanese 631 Yapese
410 Catalan 133 Hausa 343 Lao 127 Oromo 176 Swahili 393 Yi
312 Cebuano (Visayan) 507 Hebrew 452 Latvian (Lettish) 610 Palauan 481 Swedish 442 Yiddish
114 Chichewa 323 Hindi 145 Lingala 319 Panay-Hiligaynon 367 Tagalog 188 Yoruba
315 Chinese 443 Hungarian (Magyar) 453 Lithuanian 357 Pashtu 482 Tajik 396 Zhuang
412 Chuvash 136 Ibo (Igbo) 148 Luba-Lulua 611 Pidgin 370 Tamil 191 Zulu
413 Czech 447 Icelandic 153 Luo 459 Polish 371 Tatar Use 999 for any
416 Danish 326 llocano 454 Macedonian 613 Ponapean 373 Telugu language not listed.
2004—05 TOEFL Bulletin www.ets.org/toefl Scores & Score Reports \ 15
- CBT TEST CENTERS U.S., Guam, U.S. Virgin Islands, Puerto Rico, & Canada
The list below contains the test center locations for the TOEFL test in the United States, Canada, Guam, U.S. Virgin Islands, and Puerto Rico.
(See page 18 for centers outside the U.S., Canada, and U.S. territories.) To schedule an appointment, call the test center directly or 1-800-GO-
TOEFL (1-800-468-6335). If you do not see a center in your area, check the paper-based test center list in this Bulletin (pages 20-21). Check
the TOEFL Web site at www.ets.org/toefl or call 1-800-G0-TOEFL for updates to the test center list. A † next to a center means testing will
take place at an institutional site, i.e., a college or university.
ALABAMA DELAWARE INDIANA MICHIGAN
2600 Birmingham (205) 871-7444 †
7518 Newark (302) 831-6717 †
7736 Bloomington (812) 856-0684 0057 Ann Arbor (734) 477-6970
2608 Decatur (256) 350-8324 9065 Wilmington (302) 998-3817 1807 Evansville (812) 479-6855 †
7739 Detroit (313) 577-0751
2611 Dothan (334) 677-6334 5310 Ft. Wayne (260) 481-4153 †
7513 East Lansing (517) 355-8278
2601 Mobile (251) 344-6284 DISTRICT OF COLUMBIA 1800 Indianapolis (317) 257-7546 2301 Grand Rapids (616) 957-0368
2603 Montgomery (334) 262-0043 5216 Washington (202) 833-2005 1802 Indianapolis (317) 486-4541 2306 Lansing (517) 372-7413
†
7720 Tuscaloosa (205) 348-6760
†
7716 Washington (202) 806-6428 1810 Lafayette (765) 447-0626 2312 Livonia (734) 462-2750
1815 Merrillville (219) 736-1113 †
7550 Mt. Pleasant (989) 774-1092
ALASKA FLORIDA 1811 Mishawaka (574) 254-1055 2303 Portage (269) 321-8351
5210 Anchorage (907) 276-6007 0600 Casselberry (407) 671-2332 †
7745 Muncie (765) 285-1279 2305 Troy (248) 643-7323
†
7734 Fairbanks (907) 474-2737 5104 Coral Springs (954) 340-2750 1809 Terre Haute (812) 232-6348
9074 Davie (954) 423-0782 MINNESOTA
ARIZONA 0621 Ft. Myers (941) 275-1130 IOWA †
7543 Bemidji (218) 755-2075
†
7551 Flagstaff (928) 523-2261 0629 Gainesville (352) 371-6891 †
5341 Ames (515) 294-6214 0805 Duluth (218) 723-1494
0417 Goodyear (623) 932-7800 0601 Jacksonville (904) 739-3000 3301 Bettendorf (563) 359-1001 0064 Edina (952) 820-5010
†
7510 Tempe (480) 965-7146 †
7727 Jacksonville (904) 620-1973 †
7742 Cedar Falls (319) 273-6023 †
7572 Minneapolis (612) 624-5520
†
7511 Tucson (520) 621-7589 5836 Maitland (407) 875-8118 †
7564 Iowa City (319) 335-0355 †
7516 Moorhead (218) 477-2118
†
7512 Miami (305) 237-1015 †
7746 Sioux City (712) 274-6443 5404 Rochester (507) 292-9713
ARKANSAS †
7561 Miami (305) 284-8378 3300 Urbandale (515) 867-8500 †
7517 St. Cloud (320) 654-5456
†
5308 Arkadelphia (870) 230-5470 †
7725 Pensacola (850) 473-7339 0803 Woodbury (651) 702-6791
†
7553 Fayetteville (479) 575-2743 0623 Sarasota (941) 923-9399 KANSAS
CBT Test Centers
2801 Fort Smith (479) 484-0702 0617 Tallahassee (850) 386-8707 †
7566 Lawrence (785) 864-2772 MISSISSIPPI
†
7521 Jonesboro (870) 972-2038 0657 Tampa (813) 289-1246 †
7545 Pittsburg (620) 235-4173 †
7574 Hattiesburg (601) 266-6123
5212 Little Rock (501) 663-8280 †
7562 Tampa (813) 974-2741 1504 Topeka (785) 272-7500 3600 Jackson (601) 366-6400
0620 Temple Terrace (813) 989-9988 1502 Wichita (316) 651-5350 †
7546 Mississippi State (662) 325-6610
CALIFORNIA 3603 Tupelo (662) 844-2998
0067 Alameda (510) 521-2843 GEORGIA KENTUCKY
0529 Anaheim Hills (714) 637-7894 †
7563 Albany (229) 430-1631 1104 Lexington (859) 268-3338 MISSOURI
†
7724 Arcata (707) 826-5666 †
7541 Athens (706) 542-8378 1101 Louisville (502) 423-0478 0702 Ballwin (636) 394-7742
0594 Atascadero (805) 462-8308 5804 Atlanta (770) 493-6743 †
7731 Murray (270) 762-6851 †
7539 Columbia (573) 884-0911
0536 Brea (714) 255-1141 †
5340 Atlanta (404) 651-3816 0031 Hazelwood (314) 895-1887
0502 Camarillo (805) 389-6595 0073 Atlanta (770) 394-2330 LOUISIANA 0718 Jefferson City (573) 761-3017
†
7555 Chico (530) 898-6218 3010 Augusta (706) 854-8378 5233 Baton Rouge (225) 293-8489 †
7573 Kansas City (816) 235-1635
0001 Culver City (310) 337-6696 †
7722 Columbus (706) 565-3562
†
7567 Baton Rouge (225) 578-9487 †
7582 Kirksville (660) 785-4438
0533 Diamond Bar (909) 861-1146 3005 Jonesboro (770) 478-5356 1308 Bossier City (318) 742-7349 0705 Lee’s Summit (816) 524-4495
0508 Fair Oaks (916) 961-7323 3012 Macon (478) 405-7423 5397 Metairie (504) 834-2155 0700 Springfield (417) 882-0740
†
7719 Fresno (559) 278-8362 0026 Marietta (770) 980-1117
†
7540 Monroe (318) 342-5349 0713 St. Joseph (816) 671-9900
0596 Gardena (310) 329-1844 3007 Savannah (912) 355-2267
†
7568 New Orleans (504) 280-1092 †
7744 St. Louis (314) 977-2963
5815 Glendale (818) 545-7383 3024 Valdosta (229) 245-1069
9035 Irvine (949) 552-0563 MAINE MONTANA
0510 La Mesa (619) 668-2121 HAWAII †
5264 Orono (207) 581-1708 3700 Billings (406) 656-4646
0531 Rancho †
7530 Hilo (808) 974-7370 3400 South Portland (207) 775-5812 †
7732 Bozeman (406) 994-6984
Cucamonga (909) 466-5136 5103 Honolulu (808) 441-5095 3702 Helena (406) 443-9205
0556 Redlands (909) 792-2145 †
7726 Honolulu (808) 956-3454 MARYLAND †
7544 Missoula (406) 243-6257
0044 San Diego (858) 526-0858 5315 Baltimore (443) 923-6400
†
7556 San Diego (619) 594-0968 IDAHO 3512 Bethesda (301) 718-9893 NEBRASKA
5869 San Francisco (415) 362-1311 2000 Garden City (208) 321-7422
†
7571 College Park (301) 314-0319 3805 Columbus (402) 564-2862
5481 San Francisco/ †
7565 Moscow (208) 885-6716 9086 Columbia (410) 740-8137 †
7525 Kearney (308) 865-8054
South (650) 244-9558 †
7538 Pocatello (208) 282-4506
†
7751 Frostburg (301) 687-7990 3804 Lincoln (402) 423-8833
0008 San Jose (408) 246-0072 3514 Lanham (301) 552-3400 3800 Omaha (402) 334-9449
†
7534 San Luis Obispo (805) 756-1551 ILLINOIS 9083 Pikesville (410) 486-9045 †
7577 Omaha (402) 554-4800
0515 Santa Rosa (707) 579-5163 3225 Carbondale (618) 529-4664 3519 Salisbury (410) 341-4100
†
7542 Champaign (217) 244-1342 5476 Towson (410) 823-8724 NEVADA
COLORADO 5230 Chicago (312) 641-7300 0046 Towson (410) 823-9788 2201 Las Vegas (702) 889-4132
†
7559 Boulder (303) 735-2044 3209 Homewood (708) 798-0238 2203 Reno (775) 829-2700
†
7735 Denver (303) 352-3085 3216 Northbrook (847) 559-2461 MASSACHUSETTS
5812 Englewood/Greenwood 3207 Peoria (309) 683-4653 5135 Boston (617) 345-8980 NEW HAMPSHIRE
Villa (720) 493-5254 3204 Springfield (217) 546-0381 2520 Braintree (781) 380-3876 †
7743 Lebanon (603) 448-2445
†
7557 Fort Collins (970) 491-5060 3231 Sycamore (815) 748-0074
†
7569 Bridgewater (508) 531-1780 †
7752 Nashua (603) 546-1500
1220 Longmont (303) 485-3218 2519 Brookline (617) 264-4152 4003 Portsmouth (603) 433-6800
5870 Burlington (781) 221-7860
CONNECTICUT 2517 East
5480 Glastonbury (860) 633-7236 Longmeadow (413) 525-4901
2403 Hamden (203) 287-9677 0005 Worcester (508) 853-7250
2416 Norwalk (203) 847-0031
16 \ CBT Test Centers www.ets.org/toefl 2004—05 TOEFL Bulletin
- STOP!
If you have a credit card and would like to schedule an appointment now, refer
to page 6 for more information. If you schedule your appointment by phone,
you do not need to mail in this form.
CBT VOUCHER REQUEST FORM INSTRUCTIONS
Completing the Form
• Complete the form accurately and clearly with the information for the person who
plans to use the voucher and take the test. The form will be computer processed and
whatever you enter for each item will appear on the test-taker’s record.
• Use a pen with black ink. If you do not have one, you may use a soft lead pencil or a pen
with blue ink. Do not use a highlighter, felt-tipped pen, or fountain pen.
• Use English letters. Omit spaces, hyphens, apostrophes, Jr. or II, etc., and avoid
stray marks.
• Make your check or money order payable to ETS-TOEFL. See “Payment Policies” and
“Preferred Forms of Payment” in the Bulletin.
• Mail your completed form and payment or credit card information in the appropriate enve-
lope provided in the center of your Bulletin. Use the “TOEFL CBT Voucher” label that is
attached to the envelope, or address an envelope to
TOEFL CBT Voucher
Educational Testing Service
PO Box 6159
Princeton, NJ 08541-6159
USA
- + 2004-05 +
CBT Voucher Request Form Mail Only to ETS
(Do not use for paper-based test.)
Please clearly print all information in English letters for the person who will be testing. Date:
I. IDENTIFICATION
Omit spaces, hyphens, apostrophes, Jr. or II, etc.
1. First/Given Name - first 13 letters Last/Family Name - first 17 letters
2. Home Phone Number (include country and city codes)
Fax Number:
Daytime Number: Email Address:
(include country and city codes)
FOLD FOLD
Month Day Year
3. Date of Birth:
4. Mailing Address (Enter your street address; include house or apartment number, if applicable, or PO box/bag and number.)
Country Code
for This Mailing
City State/Province Zip/Postal Code Address
(See Bulletin)
II. FEES AND REMITTANCE
See "Preferred Forms of Payment" and "Payment Policies" in the Bulletin.
FOLD FOLD
5. If paying by credit card, enter credit card number (American Express, Discover, JCB, MasterCard, or VISA)
M M Y Y
Credit Card
Account Number Expiration Date
Signature of Card Holder:
6. Test Fee US$130
In Canada, add GST/HST and QST to total remittance:
GST/HST: Reg. No. 13141 4468 RT
QST: Reg. No. 1087967545
For ETS Use Only
CN
Copyright © 2004 by Educational Testing Service, Princeton, NJ 08541. All rights reserved.
+ ®
+
- Do NOT mail or fax
Instructions for Completing International Test Scheduling Form more than once.
IMPORTANT: If the form is not properly filled out (contains incomplete information, unclear letters, or non-English characters), it MAY cause
a delay in your registration and appointment scheduling. Please read the instructions carefully.
Completing the Form this Bulletin for the mailing address, and use the correct mailing
● Use black ink. label provided.
● The name given on the form must match the name on the ● If you fax the form, the RRC must receive the form at least
seven days prior to your first-choice test date. Be sure to include
identification document you will present at the test center. your credit card information. Fax it to the appropriate RRC (see
Test Date and Center Information page 19 for fax numbers).
NOTE: TOEFL is not given every day at all test centers. Contact Scheduling Process
your RRC for the latest information (see page 19). If you are testing ● When scheduling your appointment, Prometric will try to schedule
at a paper-based testing center, see page 20. your first-choice date, then second, third, fourth, or fifth choice
● Indicate your first five date choices by month (MM) and day in chronological order at your first-choice test center. If you
(DD); for example, May 21 would be listed as 05/21. decide to select a second-choice test center, Prometric will then
try to schedule your first choice, then second, third, fourth, or
● Indicate number of the test at which you want to test, and fifth choice at your second-choice center. If none of the dates
write out the name of the city where the test center is located. is available, Prometric will try to schedule you for a day closest
You may also indicate a second-choice center. to your choices.
Payment Information ● If you have a problem with the appointment scheduled for
● You can fax or mail the form if you pay with a credit card or supply you, contact your RRC.
a voucher number. Confirmation Letter
● You must mail the form if you are submitting a check or other If you do not receive a confirmation of your appointment, you must
physical payment. call the RRC at least three business days prior to your first-choice
● See page 6 for preferred forms of payment, payment policies, and appointment. If your choices are not in order by date, you must call
acceptable currencies.
the RRC at least three business days prior to the earliest appoint-
Submitting This Form ment choice.
● If you mail the form, the RRC must receive it at least three weeks
prior to your first-choice test date. Insert the form and the proper
fee payment in the envelope provided. Refer to the list of RRCs in
Country Codes
001 Afghanistan 630 Congo-DRC 251 Hungary 378 Monaco 504 Slovenia
003 Albania (Formerly Zaire) 255 Iceland 379 Mongolia 506 Solomon Islands
005 Algeria 125 Congo Republic 260 India 381 Montserrat 507 Somalia
007 American Samoa 126 Cook Islands 265 Indonesia 380 Morocco 510 South Africa
008 Andorra 130 Costa Rica 270 Iran 385 Mozambique 515 Spain
010 Angola 290 Côte d’lvoire 273 Iraq 090 Myanmar (Burma) 520 Sri Lanka
(Ivory Coast) 275 Ireland 388 Namibia 525 Sudan
011 Anguilla
133 Croatia 277 Isle of Man 386 Nauru 527 Suriname
012 Antigua and Barbuda
135 Cuba 280 Israel 387 Nepal 530 Swaziland
015 Argentina
140 Cyprus 285 Italy 390 Netherlands 535 Sweden
016 Armenia
142 Czech Republic 295 Jamaica 395 Netherlands Antilles 540 Switzerland
017 Aruba
150 Denmark 300 Japan 396 New Caledonia 545 Syria
020 Australia
153 Djibouti 305 Jordan 405 New Zealand 550 Tahiti
025 Austria
154 Dominica, Commonwealth of 308 Kazakstan 420 Nicaragua 555 Taiwan
029 Azerbaijan
155 Dominican Republic 310 Kenya 425 Niger 556 Tajikistan
030 Azores
165 Ecuador 312 Kiribati 430 Nigeria 560 Tanzania
035 Bahamas
170 Egypt 314 Korea (DPR) 433 Niue Island 565 Thailand
040 Bahrain
175 El Salvador 315 Korea (ROK) 434 Northern Ireland 567 Togo
045 Bangladesh
180 England 320 Kuwait 435 Norway 570 Tonga
050 Barbados
183 Equatorial Guinea 323 Kyrgyzstan 443 Oman 575 Trinidad and Tobago
094 Belarus
182 Eritrea 325 Laos 445 Pakistan 580 Tunisia
055 Belgium
184 Estonia 328 Latvia 447 Palau 584 Turkmenistan
056 Belize
185 Ethiopia 330 Lebanon 450 Panama 585 Turkey
058 Benin
187 Faroe Island 333 Lesotho 400 Papua New Guinea 586 Turks and Caicos Islands
060 Bermuda
190 Fiji 335 Liberia 455 Paraguay 587 Tuvalu
063 Bhutan
195 Finland 340 Libya 460 Peru 590 Uganda
065 Bolivia
200 France 343 Liechtenstein 465 Philippines 589 Ukraine
069 Bosnia and
Herzegovina 203 French Guiana 344 Lithuania 470 Poland 591 United Arab Emirates
070 Botswana 202 French Polynesia 345 Luxembourg 475 Portugal 588 United Kingdom*
075 Brazil 204 Gabon 347 Macau 474 Puerto Rico 592 United States of America
077 British Virgin Islands 205 Gambia, The 348 Macedonia, former Yugoslav 477 Qatar 607 U.S. Virgin Islands
081 Brunei Darussalam 206 Gaza Strip Republic of 482 Reunion 595 Uruguay
085 Bulgaria 208 Georgia 350 Madagascar 483 Romania 594 Uzbekistan
593 Burkina Faso 210 Germany 353 Madeira Islands 484 Russia 596 Vanuatu
092 Burundi 215 Ghana 355 Malawi 487 Rwanda 597 Vatican City
307 Cambodia 220 Greece 360 Malaysia 486 St. Kitts and Nevis 600 Venezuela
095 Cameroon 225 Greenland 361 Maldives 521 St. Lucia 605 Vietnam
100 Canada 227 Grenada 363 Mali 522 St. Vincent and the Grenadines 610 Wales
106 Cape Verde 228 Guadeloupe 365 Malta 488 San Marino 611 West Bank
110 Cayman Islands 229 Guam 367 Northern Mariana Islands 489 Sao Tome and Principe 620 Samoa
113 Central African Republic 230 Guatemala 368 Marshall Islands 490 Saudi Arabia 623 Yemen
114 Chad 233 Guinea 366 Martinique 495 Scotland 625 Yugoslavia
115 Chile 234 Guinea-Bissau 369 Mauritania 497 Senegal 635 Zambia
457 China, People’s Republic of 235 Guyana 370 Mauritius 498 Seychelles 480 Zimbabwe
120 Colombia 240 Haiti 375 Mexico 500 Sierra Leone
122 Comoros 245 Honduras 107 Micronesia, Federated States of 505 Singapore
Use 999 for any country/region
250 Hong Kong 376 Moldova 503 Slovakia
not listed.
*See England, Scotland, Wales, and Northern Ireland.
- 2004–05
INTERNATIONAL TEST SCHEDULING FORM
Do not use this form if you plan to test in the United States, Canada, American Samoa, Guam, U.S. Virgin Islands, or Puerto Rico.
Please print all information clearly in English
See the back of this form for instructions. Mail or fax your completed form to the Regional characters. DO NOT include accent marks or
Registration Center (RRC) for the country in which you plan to test (see page 19). Do not any other special characters. Use black ink to
send this form to ETS. complete the form.
Specify five dates in order of preference and test center location(s).
Month of the Year (MM): 01 - 12 1st choice 2nd choice 3rd choice 4th choice 5th choice
Day of the Month (DD): 01 - 31 – – – – –
for example May 21 = 0 5 – 2 1 MM – DD MM – DD MM – DD MM – DD MM – DD
First choice Second choice
(Optional)
Test Center Number write city name of test center Test Center Number write city name of test center
The name given when registering must match the name on the identification document that will be presented at the test center. If you are not sure how to
enter your name on this form, include a photocopy of your identification with the completed form when sending it to the RRC. You still need to take
identification to the test center.
Number on Identification Document (e.g., passport, national certificate of citizenship,
or national ID card):
First/Given Name Middle Name:
(as on photo ID):
Last/Family Name
(as on photo ID):
Day Phone: Evening Phone:
(include country and city codes) (include country and city codes)
Birth Date (MM–DD–YYYY): Fax Number:
– –
Mailing Address:
City: State/Province:
Postal Code: Country Code for this
Mailing Address:
(see codes in Bulletin)
Email
Address:
❑ Check here if appointment confirmation should be sent to this email address.
NOTE: Certified checks, money orders, and personal checks must be payable to ETS-TOEFL. See “Registration
PAYMENT TYPE (fill in one circle): Information” in the Bulletin for preferred forms of payment, payment policies, and acceptable currencies.
– Certified Check (enclosed) – UNESCO Coupons (enclosed)
– Money Order – (enclosed) – Credit Card (Provide account information below.)
– Eurocheck – Europe only (enclosed) – Voucher Number:
– Personal Check (enclosed)
Type of Currency: ______________ Amount Enclosed: _________________
Credit Card (fill in one circle): VISA® MasterCard® American Express® JCB® Discover®
Account Number: Expiration Date: (MM–YY): –
Card Holder
Name:
I hereby agree to the general conditions set forth in the 2004-05 TOEFL Information and Registration Bulletin, and I agree to the policies and
procedures related to computerized testing, specifically those concerning test administration, payment of fees, and reporting of scores. I certify
that I am the person who will take the test at the center and whose name and address appear on this form.
Signature: _________________________________________________________________________________ Date:
Copyright © 2004 by Educational Testing Service. All rights reserved. EDUCATIONAL TESTING SERVICE, the ETS logos,
TOEFL, and the TOEFL logo are registered trademarks of Educational Testing Service.
Prometric is a registered trademark of Thomson Learning. VISA is a registered trademark of VISA International Service Association. MasterCard
®
is a registered trademark of MasterCard International Inc. American Express is a registered service mark of the American Express Company.
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