Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals

A Partner for Healthier Communities Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals Prepared for The California Endowment Edited by M. Jean Gilbert, Ph.D. Table of Contents Preface i Acknowledgments iii Introduction v I. Guiding Principles and Recommended Standards for Cultural Competence Education and Training of Health Care Professionals 1 II. Recommended Standards for the Content of Cultural Competence Education 3 III. Recommended Standards for Training Methods and Modalities 7 IV. Standards for Evaluating Cultural Competence Learning 8 V. Standards Relating to the Qualifications of Cultural Competence Teachers and Trainers 9 VI. Appendices A. Appendix 1: Glossary of Terms 11 B. Appendix 2: Policy Statements and Standards 13 C. Appendix 3: Models for Culturally Competent Health Care 19 D. Appendix 4: Videos and CD-ROMs 34 E. Appendix 5: Web Sites 61 Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals Preface Dear Colleague: The California Endowment is pleased to share our publication Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals. Recognizing the changing national demographics and the unacceptable disparities in access to quality health care across population groups, The California Endowment is committed to building the fields of Multicultural Health and Cultural Competence, in part through the creation of publications such as this. The Endowment’s Cultural Competence Program Area aims to advance this emerging field until culturally responsive and linguistically accessible health care is considered a basic right for consumers and an integral part of quality health systems in California. With the broad dissemination of these Principles and Standards, The California Endowment adds to its growing number of educational resources and publications designed to develop and to strengthen the ability of health care professionals and organizations to serve diverse and underserved populations. In April of 2001, The California Endowment provided funding for Jean Gilbert and Julia Puebla-Fortier to solicit input from across the nation to develop consensus standards for cultural competence education of health care professionals. The 18-month process included the work of an expert panel, a working symposium and a listserv comment process involving numerous interested persons, experts and stakeholders. I want to recognize Jean Gilbert, Julia Puebla-Fortier and the expert panel for their work in this endeavor. I also want to commend Jai Lee Wong, Senior Program Officer, and Sakinah Carter, Program Associate, for their leadership, and Joseph Betancourt, M.D., Senior Advisor for The Endowment, and Alice Chen, M.D., Health Policy Scholar in Residence at The Endowment, for their guidance on this project. Principles and Recommended Standards includes guidance on content, training methods and modalities, evaluation and qualifications of teachers and trainers. These Principles and Standards are designed to accompany the Culturally and Linguistically Appropriate Services in Health Care (CLAS Standards) adopted by the Office of Minority Health last year. We hope this publication will assist health professionals in their efforts to provide culturally appropriate education, with the ultimate goal of contributing to the overall improvement in the quality of health care for all consumers. As this publication embodies an aggregate of information and opinions gathered from many different sources, it does not necessarily represent the opinions of The California Endowment. We hope you find this resource of benefit, and we thank you, as always, for being an important partner for healthier communities. Sincerely, Robert K. Ross, M.D. President and Chief Executive Officer The California Endowment Principles and Recommended Standards for Cultural Competence Education of Health Care Professionals i ... - tailieumienphi.vn