Lecture Supervision in the Hospitality Industry, (7/E): Chapter 4 - Walker, Miller
Lecture Supervision in the Hospitality Industry, (7/E): Chapter 4 - Walker, Miller
Chapter 4 - Creating a positive work environment. This chapter presents the following content: Employee expectations and needs; motivation; theories of motivation; applying theory to reality: limiting factors; building a positive work climate; focus: the individual; focus: the job; focus: the supervisor.