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CHAPTER TWELVE
Outsourcing: Managing Interorganizational Relations
Copyright © 2014 McGraw-Hill Education. All Rights Reserved.
PowerPoint Presentation by Charlie Cook
Where We Are Now
12–2
Introduction to Project Partnering
Partnering
The process of transforming contractual arrangements into a cohesive, collaborative team that deals with issues and problems encountered to meet a customer’s needs.
Assumes that the traditional adversarial relationship between the owner and contractor is ineffective and selfdefeating.
Assumes that both parties share common goals and mutually benefit from the successful completion of projects.
Factors favoring partnering: Existence of common goals
High costs of the adversarial approach
Shared benefits of the collaborative approach
12–3
D
i Outsourcing Project Work
s
a d
v a n t a g e s
Advantages
Cost reduction
Faster project completion High level of expertise
Flexibility
C o o r
12–4
Strategies for Communicating with Outsourcers
STRATEGY 1: Recognize cultural differences
STRATEGY 2: Choose the right words
STRATEGY 3: Confirm your requirements
STRATEGY 4: Set deadlines
12–5
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