Lecture Hotel management and operations (5th Edition): Chapter 8.2 - Michael J. O'Fallon, Denney G. Rutherford
Lecture Hotel management and operations (5th Edition): Chapter 8.2 - Michael J. O'Fallon, Denney G. Rutherford
Never did Lagazo think he would be the Executive Housekeeper in arguably what are some of the finest hotels and resorts not only in the United States, but even the world. Over the years he has had trainees or 1st time Assistant Managers that would say that Housekeeping was never their primary choice, but by the time they were done, they had a different appreciation for the Department.