Lecture Hotel management and operations (5th Edition): Chapter 5.4 - Michael J. O'Fallon, Denney G. Rutherford
Lecture Hotel management and operations (5th Edition): Chapter 5.4 - Michael J. O'Fallon, Denney G. Rutherford
The hotel engineering function: Organization, people, and issues in the modern era. Historically the functions and duties of the Chief Engineer, his staff and the Engineering Department have been relegated to the subconscious of hotel management and certainly to the hotel guests. The only time the functions of the Engineering Department became noticeable was on those unhappy occasions when something went wrong with one of the building systems and guests and/or management were inconvenienced.