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Chapter 1
The School as a Social System
W. K. Hoy © 2003, 2008, 2011
McGrawHill/Irwin © 2013 McGrawHill Companies. All Rights Reserved.
Chapter 1: The School as a Social System
What is Organizational Theory?
A set of interrelated concepts, assumptions, and generalizations that describes and explains patterns of behavior in organizations.
Elements of Theory: Concepts Generalizations Assumptions
Purposes of Theory:
Provide an explanation of how things generally work. Guide research
Guide practice
Hypotheses:
Conjectural statements that explain relationships. Use to test theories.
Guide research
Scientific Knowledge:
Propositions supported by systematic research.
Purpose of Science: To test theory and to provide reliable explanation.
W. K. Hoy © 2003, 2008, 2011 12
Theory
Concepts
Variables
Assumptions And
Generalizations
Hypotheses
Concepts
Empirical Testing
Principles
Figure 1.1: TheoryResearch Relation ( Hoy 2007)
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Historical Development of Theory and Thought in Administration
I. RationalSystems Perspective: A Machine Model
Scientific Management (The Beginning)
Frederick TaylorScientific Management •Time and Motion Studies •Standardization
•Exception Principle •Division of Labor •Span of Control
Henri FayolFunctions of Administration •Planning
•Organizing •Commanding •Coordinating •Controlling
Luther GulickFunctions of the Executive
•POSDCoRB
RationalSystems Perspective
(A Contemporary View of Scientific Management)
•GoalsOrganizations exist to attain collective goals
•Division of Labor for efficiency •Specialization for expertise •Standardization for routine performance
•Formalization for uniformity and coordination •Hierarchy for unity of command and coordination •Span of Control for effective supervision •Exception Principle to free superiors from routine •Coordination for administrative effectiveness •Formal Organization is the official blueprint of the
structure that guarantees efficiency and effectiveness. The formal organization is the key to organizational effectiveness.
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II. NaturalSystems Perspective: An Organic Model
Human Relations (The Beginning)
Mary Parker Follett
Taylor antagonist and human relations advocate
Contemporary Natural System (Human Resources View)
•Survivalorganizations are more than instruments for goal attainment; they are social groups that adapt and survive.
•Individuals are more important than the structure. •Needs motivate performance more than role demands .
•Specialization can promote boredom and frustration. Hawthorne Studies •Formalization produces rigidity and rule fixation.
•Illumination Studiesthree studies •Informal Norms not formal rules are critical to performance. •Elton Mayomore studies(192732) •Hierarchy is ineffective because it usually neglects talent. •Hawthorne Effect •Span of Control is dysfunctional because it fosters close and
Informal Organization •Norms •Grapevine •Informal leaders •Cliques
Informal Norms “No squealing”
“No rate busting” “No chiseling” “Be a regular guy”
authoritarian supervision.
•Informal Communication is more efficient and open than formal communication.
•Informal Organizationinformal structures are more important than formal ones just as informal leaders are more influential than formal ones. The informal organization is the key to effectiveness.
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