Lecture Business and administrative communication (11th edition): Chapter 8 - Kitty O. Locker, Donna S. Kienzler
Lecture Business and administrative communication (11th edition): Chapter 8 - Kitty O. Locker, Donna S. Kienzler
Chapter 8 - Working and writing in teams. In this chapter, students will be able to understand: Different kinds of productive and nonproductive roles in teams, group decision-making strategies, characteristics of successful teams, techniques for resolving conflict, techniques for making meetings effective, technologies to use in teamwork, techniques for collaborative writing.