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Chapter 10:
Product Management and New-Product Development
For use only with Shapiro, Wong, Perreault, and McCarthy text Copyright © 2002 McGraw-Hill Ryerson Limited
The Product Life Cycle
Market Market Introduction Growth
Market Maturity
Sales Decline
Total Industry Sales
+
Total Industry $ 0 Profit
Tim – e
Exhibit 101
102
For use only with Shapiro, Wong, Perreault, and McCarthy text Copyright © 2002 McGraw-Hill Ryerson Limited
Planning for Life Cycle Stages
Introducing New Products
Managing Mature Products
Future Adaptation
New Markets
Focus:
Budget / Rate of Growth
Focus:
Persuasion / Less Profit
Focus:
New or Improve?
Focus:
New Strategies
Dying Products Focus: Phase Out
103 For use only with Shapiro, Wong, Perreault, and McCarthy text Copyright © 2002 McGraw-Hill Ryerson Limited
New-Product Development Process
Idea Generation
deas from: Customers
and users Marketing
research Competitors Other
markets Company
people ntermediaries
Screening
Strengths and
weaknesses Fit with
objectives Market
trends Rough ROI
estimate
Idea Evaluation
Concept testing
Customer reactions
Rough estimates of cost, sales, profits
Development
R & D Develop
model or service prototype
Test marketing mix
Revise plans as needed
ROI estimate
Commercial -ization
Finalize product and marketing plan
Start production and marketing
“Roll out” in select markets
Final ROI estimate
Exhibit 105
104
For use only with Shapiro, Wong, Perreault, and McCarthy text Copyright © 2002 McGraw-Hill Ryerson Limited
Types of New Product Opportunities
Immediate Satisfaction
High Low
High
Long-Run Consumer Welfare
Low
Desirable Products
Pleasing Products
Salutary Products
Deficient Products
Exhibit 106
105
For use only with Shapiro, Wong, Perreault, and McCarthy text Copyright © 2002 McGraw-Hill Ryerson Limited
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